Chat and Phone Technical Customer Service - Seasonal (Remote, Any Location, US) Job at Foundever, Remote

RUxpYkR3V0VJR1lRd21EeXpveS9mWFZxQ3c9PQ==
  • Foundever
  • Remote

Job Description

Chat and Phone Technical Customer Service - Seasonal (Remote, Any Location, US)

Chat and Phone Technical Customer Service – Seasonal

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. 

 

Job Overview 

 

Foundever is hiring Seasonal Technical Customer Service Associates! Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. If you have a passion for providing outstanding service and are eager to make a difference, we invite you to join our dedicated team! 

Why You Should Join Us:

 

  • $14/H 
  • Enjoy the benefits of working from home. Save time, money, and reduce stress
  • No equipment? We provide everything you need!
  • Join a supportive community focused on engagement and recognition
  • Hands-on paid virtual classroom-style training, as well as ongoing job specific training
  • Internal Mobility (84% of our managers are promoted from within)
  • Employee discounts
  • Referral bonuses
  • Employee wellness program 

 

What We Are Looking For:

 

  • Must be 18+ years of age 

  • High school diploma (or GED equivalent) 

Key Skills:

 

  • Ability to multitask in and navigate between screens efficiently while assisting customers 

  • Ability to provide essential technical support through phone and chat, showcasing flexibility in communication methods.

 

**Please be aware that you may be placed in a class that is not chat-trained, depending on availability. Currently all of our roles include phone support.  

Equipment and Internet Requirements

 

  • Hardwired internet connection (no satellite or wireless)
  • Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
  • A Working Phone Line (Home Phone or Mobile)
  • Home office must be a noise/distraction-free environment
  • Desk and an ergonomic chair

Location Requirements:

*** Must live in the United States***

Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings.

About Foundever®

Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Get to know us at and connect with us on Facebook, LinkedIn and Twitter. 

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. 

Job Tags

Seasonal work, Live in, Local area, Remote work, Home office,

Similar Jobs

Allied Universal

Security Officer - Access Control Specialist PT Job at Allied Universal

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of...  ...impacts the communities and customers we serve.As a **Security Officer - Access Control Specialist PT** in **Annapolis, MD** , you... 

West Shore

Make Ready Painter Job at West Shore

 ...maintenance (e.g. replacement or repair of leaks in drains and faucets, unclogging of drains, adding new lines, etc.) Performs minor painting, carpentry and masonry work (e.g. preparing surfaces and using brush, sprayer, or roller to apply paints, stains, and varnishes,... 

AllCare Primary & Immediate Care

Certified Medical Assistant Job at AllCare Primary & Immediate Care

 ...where administrative excellence meets clinical expertise. As a Medical Assistant, you will find a home where your leadership skills and...  ...required by state, must maintain current certification from the Certifying Board of the American Association of Medical Assistants (... 

The Goodyear Tire & Rubber Company

Maintenance Technician - Tupelo, MS Job at The Goodyear Tire & Rubber Company

**IMMEDIATELY HIRING!!! - APPLY TODAY!!!**For over a century, Goodyear has been redefining the boundaries of tire technology, producing innovative tires that deliver unparalleled performance for a diverse range of vehicles. Our success, however, is not just due to our... 

Amergis

Travel CNA - $1000/wk Job at Amergis

 ...The Certified Nursing Assistant (CNA) performs directpatient care under the direct supervision of a RN or LPN/LVN or other licensedmedical professional. The CNA/NA performs a variety of individualized patient careactivities and related non-professional services necessary...