Chat and Phone Technical Customer Service - Seasonal (Remote, Any Location, US) Job at Foundever, Remote

RUxpYkR3V0VJR1lRd21EeXpveS9mWFZxQ3c9PQ==
  • Foundever
  • Remote

Job Description

Chat and Phone Technical Customer Service - Seasonal (Remote, Any Location, US)

Chat and Phone Technical Customer Service – Seasonal

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. 

 

Job Overview 

 

Foundever is hiring Seasonal Technical Customer Service Associates! Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. If you have a passion for providing outstanding service and are eager to make a difference, we invite you to join our dedicated team! 

Why You Should Join Us:

 

  • $14/H 
  • Enjoy the benefits of working from home. Save time, money, and reduce stress
  • No equipment? We provide everything you need!
  • Join a supportive community focused on engagement and recognition
  • Hands-on paid virtual classroom-style training, as well as ongoing job specific training
  • Internal Mobility (84% of our managers are promoted from within)
  • Employee discounts
  • Referral bonuses
  • Employee wellness program 

 

What We Are Looking For:

 

  • Must be 18+ years of age 

  • High school diploma (or GED equivalent) 

Key Skills:

 

  • Ability to multitask in and navigate between screens efficiently while assisting customers 

  • Ability to provide essential technical support through phone and chat, showcasing flexibility in communication methods.

 

**Please be aware that you may be placed in a class that is not chat-trained, depending on availability. Currently all of our roles include phone support.  

Equipment and Internet Requirements

 

  • Hardwired internet connection (no satellite or wireless)
  • Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
  • A Working Phone Line (Home Phone or Mobile)
  • Home office must be a noise/distraction-free environment
  • Desk and an ergonomic chair

Location Requirements:

*** Must live in the United States***

Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings.

About Foundever®

Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Get to know us at and connect with us on Facebook, LinkedIn and Twitter. 

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. 

Job Tags

Seasonal work, Live in, Local area, Remote work, Home office,

Similar Jobs

Lawson Operating Company

Assistant Property Manager Job at Lawson Operating Company

The Lawson Companies is seeking an organized and driven Assistant Property Manager to join our team. This role involves assisting the Property Manager in overseeing operations, tenant relations, and financial activities of our multi-family properties across Virginia. The... 

Nimbl Fulfillment

Stand-Up Reach Forklift Operator Job at Nimbl Fulfillment

 ...full-service fulfillment companies in the western United States. Poised for substantial growth in 2023 and looking for a Stand-Up Reach Forklift Operator to deliver on tough challenges and lead change in this highly competitive industry. We are a very client-driven group... 

Pinckney Hugo Group, LLC

Public Relations Account Manager Job at Pinckney Hugo Group, LLC

 ...Public Relations Account Manager(This position will be based out of our Syracuse, New York or Rochester, New York office) Were looking for a talented Public Relations Account Manager to join our growing team at PHG! As a Public Relations Account Manager, you... 

Kavach Insurance LLC

Insurance Agent Job at Kavach Insurance LLC

This is for Learn + Earn position, We offer best working experience, opportunities, great commissions, work-Life and Assist for Licenses.Looking for enthusiastic individuals who are motivated, possess utmost integrity, learner first, Customer focused, Creative and solution... 

The Triumph Group

Assistant Equipment Manager Job at The Triumph Group

 ...Job Title: Assistant Equipment Manager Reports to: Equipment Manager FLSA Category: Nonexempt/Hourly Paid Position Compensation...  ...vendors. Performing fabrication, including any cutting, folding, casting, forging, machining, shearing, punching, stamping, or welding....