Position : Virtual Assistant / Relocation Assistant
Working Hours : PST Time Zone
Salary : USD 1,000 - USD 2,000/month
Main Responsibilities:
Build sustainable relationships and trust with nurses through open and interactive communication
Arrange for relocation logistics for nurses moving to the United States, including but not limited to:
Providing education on travel to the US, including what to bring and arranging necessary items beforehand.
Booking plane tickets, short-term and long-term rentals, transportation, and other essential living arrangements.
Ensuring the nurses have all necessary basics for living upon arrival.
Coordinate with nurses regarding arrival times, work schedules, and compliance documentation required before starting work
Act as a liaison between nurses and relevant stakeholders, advocating for their needs and facilitating open communication channels to address concerns effectively
Proactively identify potential challenges or obstacles in the relocation process and develop strategies to mitigate them effectively
Prioritize and promptly address urgent issues and concerns raised by nurses or internal stakeholders during the relocation process, ensuring timely resolution and minimal disruption to their transition.
Document and track all nurse expenses
Develop comprehensive documentation and playbooks outlining the step-by-step processes and best practices for assisting nurses with relocation to the United State
Handle phone calls, emails, and other communications in a professional and efficient manner
Utilize tools like Slack, Notion, Google Sheets, and Airtable proficiently to streamline workflows and manage tasks effectively
Assist in organizing and maintaining customer databases, ensuring accuracy and completeness of information
Collaborate with team members to support various projects and initiatives as needed
At least 3 years experience as a VA/Relocation Assistant
Bachelor's degree is required, preferably from one of the top four universities in the Philippines: University of the Philippines System (UP), Ateneo de Manila University (ADMU), De La Salle University (DLSU), or the University of Santo Tomas (UST).
Proficiency in using tools such as Slack, Notion, and Airtable.
Strong commitment to work and eagerness to grow in your career.
Excellent communication skills, both written and verbal.
Highly organized with strong attention to detail.
Proactive and resourceful problem-solver with a positive attitude.
Willingness to learn and adapt to new technologies and processes.
Preferred Qualifications:
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