Job Description

Job Description

Sentinel Federal Credit Union is seeking a reliable and customer-focused Teller I to join our team. If you have a passion for providing excellent customer service and enjoy working in a fast-paced environment, we want to hear from you! Experience with cash handling and customer service is preferred, but Sentinel is ready to provide on the job training for the right fit.

Why Join Us? At Sentinel Federal Credit Union, we value our employees and offer a supportive work environment with opportunities for growth and development. Our Sentinel Team believes in and supports the people-helping-people philosophy that is the pillar of our credit union industry. Sentinel Federal Credit Union is an equal opportunity employer. We are committed to fostering a diverse, equitable and inclusive workplace where everyone feels valued and empowered.

Key responsibilities include:

• Serve members by completing account transactions.
• Provide account services to members by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits. Disburse cash or check withdrawals in person, by telephone, or by mail.
• Process cash and credit card advances, Provide cashiers’ checks, money orders, and similar transactions.
• Process member to member transfers as well as setting up and maintaining members’ automatic transfers and filling out ACH Origination paperwork.
• Always maintain an adequate cash drawer, including buying and selling currency from the vault and or the ECD/ECR machines, as necessary. Balance cash drawer in accordance with Credit Union procedures and regulations, including periodic batching of checks.
• Complete all work in compliance with applicable policy, laws, and regulations.
• Perform drive-up teller and night drop functions as assigned.
• Answer questions in person or on the telephone and refer members to other services by cross-selling Credit Union products, informing members of new services and product promotions, and when applicable, directing members to a branch representative.
• Look for opportunities to better serve our members, by suggesting additional products and services.
• Verify transactions, monitor deposit amounts, complete CTR’s, and assist in the completion of SAR’s when applicable.
• Examine negotiable documents for endorsement. Detect and resolve discrepancies promptly.
• Treat all Credit Union members and employees with a positive and cooperative attitude.
• Ensure the confidentiality and security of all Credit Union information and documents.

Position Details:

Full-Time 40 hours/week

Monday - Friday with varying schedule

Rotating Saturdays required

Fully benefited including health, dental, vision, flex, life, 401k, PTO and more!

Starting Pay Range: $16.50 - $17.21 per hour DOE

Requirements:

• Valid Driver’s License

Preferred:

• High School Diploma, GED, or equivalent.
• Minimum of 16 years of age.
• Cash handling and customer service experience.
• Basic knowledge of banking operations is a plus.

How to Apply: Interested candidates can apply here or submit resume via email to hr@sentinelfcu.org .

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