Job Description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Paid training
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Employee discount
• For full-time Team Members meeting all relevant eligibility criteria and waiting periods: 401k matching, health insurance, vision insurance, and dental insurance.

Talent Coordinator Responsibilities:

This is a full-time position working in the restaurant. Actual weekly hour breakdowns will vary depending upon the season and business needs. Applicants should expect and be excited by the opportunity to spend upwards of 30+ hours per week working in operations in the restaurant alongside their Team Members. The remaining 10-15 hours of the workweek will be divided amongst relevant role responsibilities, including, but not limited to:

• Conducting all phone interviews & screenings for new and returning applicants
• Ordering uniforms
• Maintaining employee records and benefits
• Facilitating employee onboarding and Orientation
• Updating and maintaining restaurant documents, policies and procedures
• Continued education on relevant labor laws and restaurant compliance
• Monitoring Team Member compliance training completion
• Processing payroll and evaluating Team Member wage(s) when applicable
• Creating and posting job postings on relevant job boards
• Curating unique methods to recruit and retain talent

In general, the responsibilities of all Team Members at Chick-fil-A Rand Village are as follows:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications, Characteristics and Experience Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Evident and consistent professionalism
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule in a dynamic environment
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time
• Have a protective nature of sensitive and private employee and business information
• Possess a strong sense of ownership and accountability
• Other qualities, characteristics and experiences as deemed necessary at the time of interview

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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