Position at WebMD
WebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from discovery to recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.
Position Summary:
The Senior Salesforce Administrator is responsible for managing and optimizing the Salesforce platform to support business operations, enhance user experience, and drive organizational growth. This role involves Salesforce administration, system integration, data management, reporting, user support, security, compliance, and continuous improvement. The Senior Salesforce Administrator plays a key role in leveraging technology to achieve strategic business objectives and deliver value to stakeholders across the organization.
Primary Responsibilities & Essential Functions:
● Salesforce Administration: Manage user setup, profiles, roles, permissions, customization of objects, fields, record types, page layouts, Flows, workflows, process builder, and other Salesforce configurations.
● System Integration: Work closely with stakeholders to design, implement, and maintain integrations between Salesforce and other business systems, ensuring data accuracy and consistency.
● Data Management: Perform data imports, exports, data cleansing, and data quality assessments to maintain data integrity within Salesforce.
● Security and Compliance: Implement and maintain security best practices, data privacy policies, and compliance standards within Salesforce.
● Continuous Improvement: Stay updated on Salesforce releases, new features, and best practices to recommend and implement enhancements that optimize system performance and user experience.
● Documentation: Create and maintain system documentation, including process flows, technical specifications, and training materials.
● Reporting and Analytics: Develop and maintain reports, dashboards, and analyticaltools to provide actionable insights and support decision-making processes.
● User Support and Training: Provide ongoing support,troubleshooting, and training to Salesforce users, ensuring optimal utilization ofthe platform.
Minimum Required Knowledge, Skills, Abilities and Qualifications:
Qualifications:
Bachelor's degree in computer science, information technology, or a related field preferred.
Salesforce Administrator certification (ADM 201) is required; additional certifications such as Advanced Administrator (ADM 301), Platform AppBuilder, CPQ or Service Cloud are a plus.
Proven experience (5 years) as a Salesforce Administrator, including experience with Salesforce Lightning Experience.
Strong technical skills in Salesforce configuration, customization, and data management.
Experience with Salesforce integrations, APIs, and data migration tools.
Excellent analytical, problem-solving, and communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Attributes:
Strategic thinker with a focus on business outcomes
Detail-oriented with a commitment to data accuracy and quality
Strong organizational skills and attention to detail
Customer-centric approach with a passion for continuous improvement
Ability to effectively communicate technical concepts to non-technical stakeholders
Compensation Considerations:
Additional education, certifications, and justifications for different pay for same roles
...driven our teams since 1833. Since that time, we have developed to become a critical... ...Bi-Lingual (English/Spanish) Job Type: Part Time, On site Pay: $20.00, per hour... ...documentation for international and domestic flights. Ensure correct boarding passes are provided...
...join us as Remote Life & Health Insurance Agents! This is a work from home full-time or part-time life and health insurance role for an... ...and extra time to spend with our families. Work from anywhere! What we DONT: Work 50+hour work weeks Cold call...
...About MGE MGE Underground is a rapidly growing utility infrastructure contractor serving utility companies from our Paso Robles headquarters... ...Make an Impact As the Horizontal Directional Bore Operator/Locator, you possess a high level of expertise in locating and product...
...opportunity is flexible within the state of Virginia.*****Application Deadline: January 31, 2026 at 5:00 pm ET.***Joining The American Red Cross is like nothing else - its as much something you feel as something you do. You become a vital part of the worlds largest...
...evening to early morning operation. This job is a 5 day per week job. The sortation operation is conducted 7-days per week. Work on the weekend is required. About Us: Naniq is a third-party logistics company dedicated to providing the most innovative solutions for the...