Job Summary
The Shipboard Crew Travel Agent is tasked with coordinating and managing comprehensive travel arrangements for cruise ship crew members. This role involves booking flights, accommodations, and ground transportation, ensuring alignment with crew schedules and company policies. The agent will liaise closely with the crew, Shipboard HR, and onboard hotel operations to deliver seamless travel logistics while maintaining high service standards and cost efficiency.
Responsibilities and Accountabilities
Travel Coordination
Communication & Support
Vendor Relations & Negotiation
Budget Management & Reporting
ARC Reconciliation and Reporting
Compliance & Documentation
Process Improvement
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice.
Requirements
Education: High school diploma or equivalent; a degree in Travel Management, Business Administration, or related fields preferred.
Experience: Minimum of five (5) years of experience in travel planning, focusing on cruise vessel shipboard crew or corporate travel.
Skills/Qualifications:
Expected Hours of Work
The position is full-time and frequently requires working additional time outside of normal business hours.
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