Service Desk Manager (5620) Job at System One, Washington DC

RnJTYkN3R0RJMnNWelc3L3lZcTRlWGRtRGc9PQ==
  • System One
  • Washington DC

Job Description

If interested reach out directly to kspicer@altaits.com or call/text 301-252-8762


Position Title: Service Desk Manager 
Public Trust

Job Overview:
Currently hiring for a Service Desk Manager. This position will be located in Washington D.C and will be an onsite position.

Job Responsibilities:
Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks. Maintains network diagrams and circuit records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Performs basic PC, PBX, and network software programming.

  • Confers with staff, users, and management to establish requirements for new systems or modifications.
  • Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
  • Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location.
  • Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities.
  • Develops training materials and procedures, and/or trains users in the proper use of hardware and software.

Job Qualifications
Bachelor's with 12+ years (or commensurate experience)



Job Required Skills and Experience

  • Clearance Required: Must be able to acquire and maintain a Public Trust Clearance

Ref: #850-Rockville (ALTA IT)

Job Tags

Remote job, Currently hiring,

Similar Jobs

Gas Field Specialists

Truck Driver (CDL Class A or B) Job at Gas Field Specialists

 ...to make $80,000+ Gas Field Specialists, Inc. is seeking a Truck Drivers to perform a variety of routine and complex transportation...  ...or GED equivalent plus one (1) years experience driving a water truck, dump truck and/or hauling heavy equipment REFERRED but not... 

Cosentino

Customer Coordinator Atlanta, GA Job at Cosentino

 ...viewing and layouts. What you need to succeed EXPERIENCE Required: ~+1 years of customer service experience in a call center environment. ~ Ability to pass a background check Desired: ~ Experience scheduling/routing appointments and managing... 

American Guild of Organists

Organist (or Organist/Choirmaster) Job at American Guild of Organists

 ...clergy and minimal time with the parish administrator for bulletin information is expected. Additional hours can be expected around Christmas, during Holy Week and Easter. Possible wedding and funeral work as well, and occasional mid-week services as available.... 

NoGigiddy

Chat Support Agent (Remote) - Entry Level, No Degree Required - 15 - 18 per Hour Job at NoGigiddy

 ...kickstart your career in customer support without the need for a degree or prior experience? Look no further! NoGigiddy is seeking...  ...individuals to join our team as Chat Support Agents. In this entry-level role, you will be the first point of contact for our users, providing... 

North American Truck & Trailer, Inc.

Certified General Motors Technician - We... Job at North American Truck & Trailer, Inc.

 ...Job Description West Point Automotive is looking to hire a Certified General Motors Technician. At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck...