Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Regulatory Compliance Manager
About your role:
The Compliance Manager is responsible for managing compliance risk and executing the regulatory compliance goals for a prepaid debit portfolio. This role will plan and execute monitoring and testing activities, conduct compliance risk assessments, assess new state and federal regulations for applicability and impact, and act as a trusted subject matter expert to the business.
? What you'll do:
Ensure compliance with consumer protection regulations including EFTA/Regulation E, GLBA/Regulation P, E-Sign, TCPA, Identity Theft Red Flags, and state payroll card laws.
Execute compliance monitoring and testing programs.
Oversee consumer complaint handling and resolution processes.
Support senior management in developing and implementing compliance policies and frameworks
Track regulatory changes and work with business stakeholders to understand potential impact on products, services and procedures.
Provide compliance guidance and training to internal stakeholders.
Work within a team and across functional areas to drive optimal compliance outcomes.
Provide guidance and training to internal teams on compliance obligations and best practices.
Experience you'll need to have:
3 years+ of compliance experience in a fintech or financial institution.
Knowledge of consumer protection regulations.
Experience in compliance monitoring and testing, risk assessments, regulatory change management, training and issue management.
Excellent analytical, communication and teamwork skills and demonstrated ability to collaborate effectively across multiple teams.
Experience using approved desktop AI tools.
Advanced proficiency Microsoft Excel and PowerPoint
Bachelor's Degree
What would be great to have:
Certified Regulatory Compliance Manager certification (CRCM) or legal experience
Prior legal experience or paralegal experience supporting regulatory matters.
Experience supporting payroll card or prepaid product regulatory filings and state-level registrations.
Experience working with enterprise GRC implementations and control remediation projects.
Demonstrated stakeholder management with product, operations, and legal/compliance partners.
How you'll work:
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
? Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers' extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
#LI-DI, #LI-Onsite
Salary Range
$73,500.00 - $117,600.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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