Job Description

Crosstown Solutions is a rapidly growing, innovative business consulting and sales firm on a mission to revolutionize the consumer experience. We provide an unmatched experience for all of our consumers, thanks to our remarkable hands-on Quality Customer Service. We are a family, and it is this bond of trust, interdependence, and responsibility that enhances our ability to achieve recurring success. Our ability to function as a cohesive Quality Customer Service team ensures that we offer our associates and our client’s unlimited growth and business development.

NO EXPERIENCE NECESSARY!!! If you have a great attitude and outgoing personality, we'll provide all the necessary tools to be successful. Our office has a very energetic, competitive, and fun environment.

We Are Looking For A Quality Customer Service Representative Who Is:

• Reliable: 100% integrity, responsible, and winning attitude
• Consumer-centric: Enjoys interacting with others and making someone’s day
• Versatile/flexible: Ability to roll with the punches, think swiftly on your feet, close a sale in needed, and develop brilliant solutions
• Achievement-oriented: Thrives on taking challenges head-on to accomplish set sales goals
• Autonomous/Independent: Works exceptionally well with minimal direction
• Innovative: Creative with the ability to think outside the box

As A Company We Are: 

• Growth-oriented: We are competitive and want to see infinite growth for our team members
• Performance-oriented: We want to see all of our employees achieve their highest potential
• People-oriented: We are supportive, family-oriented, and fairness-focused
• Team-oriented: We are an upbeat, inclusive, and collaborative environment 

As A Quality Customer Service Representative You Will: 

• Ensure accurate entry of customer contact information
• Maintain a positive and cheerful attitude when working with a variety of customers
• Handling all questions and inquiries from new and potential customers face to face
• Exceed targets and sales goals by upselling and promoting new products and/or services
• Resolving customer issues in a friendly, helpful way
• Assist the sales team in acquiring and retaining new customers
• Maintain comprehensive knowledge of our clients or sales promotions by attending client meetings

This is a full time, in-office position based in Brooklyn, New York. We are looking for candidates that are able to start immediately, so you must be local to the area.

Job Tags

Full time, Local area, Immediate start, Flexible hours,

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