IT System Administrator Job at Fortrex, North Little Rock, AR

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  • Fortrex
  • North Little Rock, AR

Job Description

Who You Are

We are in search of a dedicated IT System Administrator to manage and maintain our company's IT infrastructure. If you possess strong technical skills and a proactive approach to problem-solving, we invite you to apply and become an essential part of our team.

Who We Are

  • The Leader in food-industry-related contract sanitation and food safety
  • Over $1 Billion in sales with an excellent history of organic and acquisition growth
  • Over 13,000 team members throughout North America
  • Corporate headquarters in Atlanta, Georgia with team members working in over 300 customer plants throughout North America

Our Vision

To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners.

  • Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers’ products and brands.
  • Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values.
  • Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training.
  • Customer Focus: We strive to exceed our internal and external customers’ expectations through open communication, relationships, and continuous improvement.
  • Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners, and the communities we serve.

What You Will Do

The IT System Administrator designs and oversees local area networks, wide area networks, and network segments including installing, upgrading, and monitoring software and hardware. Job duties include:

  • Provide remote and on-site technical assistance to executive management and end-users on IT related matters at PSSI Corporate Headquarters (“HQ”) location including but not limited to:
  • Setup user accounts & workstations.
  • Manage network servers and network tools.
  • Install, configure, and maintain software and hardware.
  • Monitor systems and conduct patch, vulnerability and security management when directed.
  • Provide troubleshooting and first call resolution for all PSSI HQ technology environments where possible.
  • Utilize KACE or similar platforms to log, track, resolve IT incidents and service request.
  • Assist with Microsoft Office 365 suite client applications, including SharePoint.
  • Microsoft 365 Admin portal control.
  • Maintain, configure, troubleshoot, and assist IT infrastructure and users including PC hardware, laptops, printers, tablets, VPN, software systems, and Audio/Visual (A/V) systems at Corporate HQ.
  • Engage with vendors to maintain and manage our critical applications and systems.
  • Assist with asset management and proper allocation of desktops, laptops, printers, phones, and tablets at PSSI HQ.
  • Contribute to the continuous improvement of IT processes and procedures.
  • Perform other duties as assigned.

Your Must Haves

  • Must be 18 years of age or older.
  • Bachelor’s degree in Computer Science or related field or two or more of the following certifications in lieu of degree: CompTIA A+, CCNA, CompTIA Security, Microsoft MTA, or other MS certs.
  • 2 or more years of IT System Administration experience.
  • Familiarity with various operating systems and platforms.
  • Resourcefulness and problem-solving aptitude.
  • Excellent communication and customer service skills.

What We Prefer You Have

Knowledge of these systems preferred:

  • Microsoft Office 365
  • Windows 10/11
  • Cisco routers and switches
  • Palo Alto Firewalls
  • Various MS Office programs and applications

Our Environment

This is a hybrid role, partially based at the Corporate Headquarters, combining time in a traditional office setting with remote work from your professional home office. You will be expected to work on-site at minimum three days a week. The position requires sitting for extended periods of time while working on a computer.

What We Offer

  • Medical, Dental, & Vision Insurance
  • Basic Life Insurance
  • 401k Retirement Plan
  • Paid Holidays
  • Paid Vacation
  • Employee Assistance Program
  • Training & Development Opportunities

Packers Sanitation Services, Inc. (PSSI) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. PSSI is committed to complying with the laws protecting qualified individuals with disabilities. PSSI will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.

Your Next Steps

APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!

Job Tags

Holiday work, Contract work, Local area, Work from home, Home office, 3 days per week,

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