Hybrid Sales Front Desk Specialist Job at Hyatt, Escondido, CA

RmJHV0N3R0FKRzBSeW1IMHpZbTZmM3RyQ1E9PQ==
  • Hyatt
  • Escondido, CA

Job Description

Summary

We are looking for a Hybrid Sales Front Desk Specialist to join our Sales & Marketing team at our Member Relations building onsite at our Hyatt Vacation Club at The Welk location in Escondido, CA.

Pay: $20.05/hour

Schedule: Full-time/5 days per week, must be open to work weekends

Position Summary

  • Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
  • Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
  • Assign guests to proper Sales Executive and track and update reports regarding line rotation.
  • Award premiums (gifts) to guests upon completion of sales presentation and track premium delivery in computer system.
  • Ensure that the common areas in the gallery are neat, clean and stocked with various hospitality items.    
  • Responsible for the input and management of all direct tours and sales wave availability to include new tour bookings, reschedules and cancels.
  • Ensure all package and direct tour leads are reconciled in computer system.
  • Responsible for communicating updated tour availability to Sales Front Desk and Marketing Executives and/or Tour Brokers in the field.    
  • Contact preview package customer via telephone.
  • Confirm arrival dates and to create clear expectations of preview package and site visit to include sales presentation time and location and accommodations.
  • Provide personal planning services including offers to arrange dining reservations, golf tee times, and activities.
  • Cross reference information and reservations in multiple computer systems to ensure customer needs are met.    
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Job Tags

Full time,

Similar Jobs

Wyndy

In search of a part-time sitter in Orlando area for two boys Job at Wyndy

 ...Pay: $17 - $31 per hour Start Date: In 1-2 Weeks Location: Orlando, FL Job Description In search of a part-time sitter for two boys. The ideal candidate will be responsible and experienced in childcare. Duties include supervising the children and ensuring... 

Fiserv

Senior Firewall Security Engineer Job at Fiserv

 ...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another... 

State of Alaska

Fishery Biologist 1/2 Job at State of Alaska

 ...definition to determine if you qualify. The Alaska Department of Fish and Game, Division of Sport Fish is recruiting for a Fishery...  ...with various agencies and organizations to address angler and boating access issues. Our organization, mission, and culture:... 

Personal Touch Home Aides of New York

RN Pediatric Home Care (Registered Nurse) Job at Personal Touch Home Aides of New York

RN Pediatric Home Care (Registered Nurse) Location Brooklyn, NY : RN Pediatric Home Care (Registered Nurse) Brooklyn, NY In order...  ...Reimbursement: We make sure you're compensated for your business travel. Opportunities for Professional Growth and Development:... 

Morton County

Board Member - Morton County Housing Authority Job at Morton County

 ...The Morton County Commission is Seeking Applicants for the Housing Authority Board The Housing Authority Board is responsible for the overall oversight of the Housing Authority and the Section 8 rental assistance program. They approve the expenditures and contracts...