Hozpitality - Guest Services | Concierge ($25.25/hour+) Job at Hyatt Hotels, Seattle, WA

  • Hyatt Hotels
  • Seattle, WA

Job Description


Join us for an incredible opportunity to be a part of our Guest Services Team as a Concierge.

Concierge are responsible for answering questions, giving direction and making detailed reservations or recommendations. This position requires knowledge of hotel services, local events and venues and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests.

The position offers an hourly rate range of $25.25 to $26.78. The starting hourly rate for this position is $25.25. This position also has an established rate for colleagues who have remained in the position for four years, which is $25.76. For those Concierge' promoted to Lead, this position offers $26.25/hour, and for those Concierge Leads who have remained in the position for four years, they are offered a rate of $26.78/hour.

As a colleague, we have you covered with awesome benefits and perks!

  • Medical insurance for you and your dependents for $106 per month, after 30 days of employment
  • Vision Insurance
  • Dental Insurance
  • 401(k) & Retirement Savings Plan (RSP)
  • Basic Life Insurance
  • Short Term Disability Insurance
  • New Child Leave & Adoption Assistance
  • Paid Time Off
    • Full-Time Colleagues:
      • Vacation Time
        • 10 days (80 hours) earned upon completing 1-4 years of service
        • 15 days (120 hours) earned upon completing 5-9 years of service
        • 20 days (160 hours) earned upon completing 10+ years of service
      • (2) Floating Holidays per year
      • (6) Paid Holidays per year
    • Regular Part-Time Colleagues: Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment
    • Compassionate Leave
    • Jury Duty Leave
    • Seattle Paid Sick & Safe Time
    • Extended Illness Days - unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
    • Employee Assistance Program
    • Free Uniforms and Cleaning of your Uniform
    • Discounted parking
    • Discounted Rooms at any participating Hyatt location starting on your first day of employment
    • Up to 12 complimentary rooms at any participating Hyatt location after 90 daysof service
    • Free colleague meals during shift
    • Hyatt Colleague discount program
    • Tuition Reimbursement
    • ORCA Pass subsidy
    When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.

    Hedreen Hotel Employer LLC is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, caste or any other group protected by law.


    • A true desire to satisfy the needs of others
    • Must be able to work in a fast-paced environment
    • Open availability - including ability to work evenings, weekends and holidays
    • Refined verbal and written communication skills
    • Great and thorough attention to detail
    • Ability to stand long periods of time
    • Previous customer service experience preferred

Job Tags

Hourly pay, Holiday work, Full time, Temporary work, Part time, Casual work, Local area, Worldwide, Shift work, Weekend work, Afternoon shift,

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