Job Description

Home2 Suites in Athens, AL is looking for a Head Housekeeper to lead our 15 person strong team!

We are located at 15763 Braly Blvd Athens, Alabama 35611

Responsibilities

• Plan work schedules with occupancy forecast to ensure proper coverage for the week
• Schedules room and cleaning assignments to ensure proper coverage for the day
• Inspects all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair
• Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning
• Verifies and updates status of discrepant rooms throughout the shift
• Randomly selects assigned rooms to ensure cleanliness. Give inspectors and housekeepers guidance on lacking areas
• Notifies GM and maintenance of repairs as necessary
• Hires, coaches, and disciplines direct report
• Perform various other duties as assigned to meet business objectives

Qualifications

• High-school graduate or equivalent experience
• Excellent customer service skills
• Bilingual communication skills (preferred)
• Computer knowledge and/or experience (preferred)

Industry Experience

• Previous experience in the hospitality industry (preferred)
• Previous experience as a Head Housekeeper (preferred)

Required Skills

• Ability to follow directions and delegate in a fast-paced environment
• Must be flexible to work varied schedules
• Excellent written and oral communication skills
• Ability to listen attentively
• Must have the physical ability to walk, bend, and stand for long time periods
• Must be able to lift up to 40 lbs.
• Must adhere to grooming and appearance standards in alignment with Mansa Hospitality Standards

Essential Skills

• Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
• Promote the property by demonstrating a “can-do” attitude toward our guests which includes anticipating the guests needs – be proactive
• Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments

We are looking forward to receiving your application!

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