Full & Part Time Hotel Front Desk Agents Job at Park Royal Orlando, Kissimmee, FL

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  • Park Royal Orlando
  • Kissimmee, FL

Job Description

Full & Part Time Hotel Front Desk Agents Location Kissimmee, FL :

We are looking for a Front Desk Agent for Park Royal Orlando. This individual must have open availability and can work evenings and holidays.

Responsibilities include

  • Greet all guests and make them feel welcome.
  • Book reservations for guests and owner, process check-in/check-out of guests, process any guest credits and/or charges, etc.
  • Contacting guests and welcoming them upon their arrival and exit.
  • Act as an advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay. Work closely with maintenance and housekeeping.
  • Upon request, provide guests with information regarding local activities.
  • Perform clerical duties such as answering phones, email correspondence, typing, filing, and computer data input processing as necessary.
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audits

This individual must be available to work all holidays and weekends.

Park Royal Orlando is an equal opportunity employer and participates in E-verify.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 24 - 40 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekends as needed

Work setting:

  • In-person

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel Experience: 1 year (Preferred)
  • Front Desk: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person

Job Tags

Hourly pay, Holiday work, Full time, Part time, Local area, Flexible hours, Shift work, Weekend work, Day shift, Afternoon shift,

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