Entry Level Reservations Agent Job at Fabventure Travel, Michigan

RkxDZUJnYUFKbWNaeVdEenpZMjdmSHRtQ2c9PQ==
  • Fabventure Travel
  • Michigan

Job Description

We are seeking a motivated and detail-oriented Entry Level Reservations Agent to join our dynamic team! This remote position offers the flexibility to work from home with a schedule that can be tailored to fit your lifestyle. As a Reservations Agent, you will be responsible for assisting customers with booking, modifying, and canceling reservations, ensuring they have a seamless and positive experience. If you are a clear communicator, eager to learn, and enjoy helping others, we’d love to hear from you!

Key Responsibilities:

  • Manage inbound calls, emails, and chats to assist customers with making, modifying, and canceling reservations.
  • Provide excellent customer service by answering inquiries about reservation requests, pricing, availability, and services.
  • Accurately input customer information and booking details into booking systems, ensuring all reservations are correctly processed.
  • Resolve any issues or discrepancies related to reservations promptly and professionally.
  • Assist customers with troubleshooting, changes, and concerns regarding their travel plans.
  • Maintain a high level of professionalism, empathy, and customer satisfaction.
  • Stay updated on current promotions, products, and services to provide customers with accurate information.
  • Collaborate with team members and managers to resolve any complex reservation issues.
  • Follow company policies and procedures to ensure smooth operations.

Qualifications:

  • High school diploma or equivalent (required).
  • Previous customer service or reservations experience is a plus, but not required.
  • Strong communication skills, both written and verbal.
  • Ability to remain calm and composed when handling customer inquiries or complaints.
  • Detail-oriented with strong organizational skills.
  • Comfortable working independently with minimal supervision.
  • Must have a reliable internet connection and a quiet work environment.
  • Ability to work flexible hours, including weekends or evenings as required.

Preferred Skills:

  • Basic proficiency in Microsoft Office or similar software.
  • Experience with reservation software or CRM systems (preferred, but not required).
  • Bilingual abilities are a plus.

Why Join Us?

  • Remote Work: Enjoy the flexibility of working from home, with a schedule that adapts to your needs.
  • Training Provided: No prior experience? No problem! We offer training to help you succeed in your role.
  • Positive Team Culture: Join a friendly, supportive team committed to delivering exceptional service.
  • Flexible Schedule: Choose your hours within a framework that accommodates your life outside of work.
  • Independent contractor 1099 opportunity: Be your own boss in charge of your own schedule and success

If you're passionate about customer service and looking for an entry-level role that allows you to work remotely with flexible hours, apply now to join our team!

Job Tags

For contractors, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

BWXT

Manufacturing Engineer Job at BWXT

 ...company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effective nuclear solutions...  ...other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits... 

Farmers Insurance District 54

Sales Manager Trainee Job at Farmers Insurance District 54

 ...but don't know where to start? Our Apprentice/Mentorship Agent position offers a unique opportunity to gain comprehensive, hands-on training and become a licensed insurance professional. This program is designed for ambitious individuals who are ready to immerse... 

Greentown Productions

Data Entry Job at Greentown Productions

Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients. Scanning through information to identify pertinent information. Correcting errors and organizing the information in a manner that will...

Discover Vein And Vascular Center

Clinical Manager Job at Discover Vein And Vascular Center

 ...work environment for healthcare professionals. Job Summary: We are seeking a motivated and experienced Medical Assistant Clinical Manager to oversee clinical operations at our Chandler and Mesa locations. This role involves managing medical assistant staff,... 

Kinaras Solutions Inc

Level 1 IT Technical Support Specialist Job at Kinaras Solutions Inc

 ...Level I Technical Support Specialist Location: Vandenberg Space Force Base, CA Clearance: DoD Secret Clearance Employment Type...  ...(e.g., CompTIA A+) preferred. ~12 years of IT help desk or technical support experience, preferably within a federal or...