Entry Level Reservations Agent Job at Fabventure Travel, Michigan

RkxDZUJnYUFKbWNaeVdEenpZMjdmSHRtQ2c9PQ==
  • Fabventure Travel
  • Michigan

Job Description

We are seeking a motivated and detail-oriented Entry Level Reservations Agent to join our dynamic team! This remote position offers the flexibility to work from home with a schedule that can be tailored to fit your lifestyle. As a Reservations Agent, you will be responsible for assisting customers with booking, modifying, and canceling reservations, ensuring they have a seamless and positive experience. If you are a clear communicator, eager to learn, and enjoy helping others, we’d love to hear from you!

Key Responsibilities:

  • Manage inbound calls, emails, and chats to assist customers with making, modifying, and canceling reservations.
  • Provide excellent customer service by answering inquiries about reservation requests, pricing, availability, and services.
  • Accurately input customer information and booking details into booking systems, ensuring all reservations are correctly processed.
  • Resolve any issues or discrepancies related to reservations promptly and professionally.
  • Assist customers with troubleshooting, changes, and concerns regarding their travel plans.
  • Maintain a high level of professionalism, empathy, and customer satisfaction.
  • Stay updated on current promotions, products, and services to provide customers with accurate information.
  • Collaborate with team members and managers to resolve any complex reservation issues.
  • Follow company policies and procedures to ensure smooth operations.

Qualifications:

  • High school diploma or equivalent (required).
  • Previous customer service or reservations experience is a plus, but not required.
  • Strong communication skills, both written and verbal.
  • Ability to remain calm and composed when handling customer inquiries or complaints.
  • Detail-oriented with strong organizational skills.
  • Comfortable working independently with minimal supervision.
  • Must have a reliable internet connection and a quiet work environment.
  • Ability to work flexible hours, including weekends or evenings as required.

Preferred Skills:

  • Basic proficiency in Microsoft Office or similar software.
  • Experience with reservation software or CRM systems (preferred, but not required).
  • Bilingual abilities are a plus.

Why Join Us?

  • Remote Work: Enjoy the flexibility of working from home, with a schedule that adapts to your needs.
  • Training Provided: No prior experience? No problem! We offer training to help you succeed in your role.
  • Positive Team Culture: Join a friendly, supportive team committed to delivering exceptional service.
  • Flexible Schedule: Choose your hours within a framework that accommodates your life outside of work.
  • Independent contractor 1099 opportunity: Be your own boss in charge of your own schedule and success

If you're passionate about customer service and looking for an entry-level role that allows you to work remotely with flexible hours, apply now to join our team!

Job Tags

For contractors, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Heritage Hospice

LVN/RN Clinical Supervisor - Hospice Job at Heritage Hospice

 ...minimum of one (1) year experience as a professional nurse within the last three (3) years. 3. At least two (2) years of experience in hospice/home health or community health setting within the last five (5) years and with two (2) years management or supervisory experience.... 

Great Clips Parkway Town Centre

Hair Stylist Job at Great Clips Parkway Town Centre

 ...GREAT CLIPS Hair Stylist, Pleasant View, TN Do you want to work in a fun team environment and make GREAT money? How bout for a company that truly values YOUR work / life balance!? Our Pleasant View/Exit 24 salon offer great tips, a competitive hourly wage and daily... 

Code To The Future

Role Model Job at Code To The Future

 ...Role Model Location: In-person (Dallas Fort-Worth Metroplex) Employment: Part-Time The Role Model position provides a unique opportunity to teach students how to play chess in a challenging and fun after school environment. This after school program was founded... 

Jenkins & Wynne Ford

Vehicle Cleanup Attendant Job at Jenkins & Wynne Ford

 ...driving record is required. Responsibilities:* Wash and clean vehicles, both inside and out.* Vacuum and shampoo carpets and upholstery.* Keep the lot organized and vehicles correctly parked.* Shuttle vehicles between buildings and departments. *... 

Life Flight Network

Flight Nurse Job at Life Flight Network

Life Flight Network is one of the most prominent not-for-profit air ambulance organizations. As the industry's trailblazers, we constantly...  ...the place where your aspirations will take flight! The Flight Nurse is responsible for working with the Flight Paramedic in the...