Dispatcher Job at SuperCare Health, Fairfield, CA

RmJHWkRncUxMVzRTdzI3L3pZcThmSE5nQ0E9PQ==
  • SuperCare Health
  • Fairfield, CA

Job Description

“Improving the lives of those with chronic care diseases while providing solutions to our customers."

Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.

Essential Duties:

The Dispatcher is responsible for preparing the daily route, assisting with pulling necessary equipment, providing Estimated Time of Arrivals to fellow team members.

Responsibilities: Employees to initial as completed

  • Reports to work daily and is ready to work at the scheduled start time
  • Works Saturday assignment as needed or scheduled
  • Route work orders that need to be delivered
  • Ensure each order is printed with necessary forms from Delivery Track
  • Review and correct “All Bad” orders from previous day or cancelled tickets.
  • Ensure grid is being monitored every 10-15 minutes throughout the morning and day.
  • Responsible for the daily monitoring of PST's through Delivery Track
  • Assist and confirm team members are using phone app correctly and communicating back to dispatch on all orders needing attention
  • Responsible for communicating with fellow team members on a regular basis on incoming or pending orders
  • Responsible for keeping track of all calls that are answered; that are work order/ccs related.
  • Responsible for checking call log at the end of the day to ensure all items were handled accordingly
  • Assist Customer Service in trouble-shooting patient's call that are equipment/ETA related
  • Provide and update Customer Service, Resp. Account Exec., Care Coordinator, an Referrals, on ETA's
  • Ensures all paperwork from Courier Drivers, for deliveries made the previous day is received and accurate prior to scanning in to FileBound
  • Performs any other duties that may be requested by Supervisor or Management (i.e. performing duties as a Patient Service Technician)
  • Understand and adheres to all of SuperCare Health company policies
  • To remain knowledgeable to date on all products
  • Maintain a professional, safe, and clean work environment

Education and or Experience:

  • Graduate from Accredited College in Business or Accounting
  • Team player-ability
  • Reliable and Responsible
  • Detailed oriented
  • Strong organizational skills

Benefits:

  • Medical
  • Dental
  • Vision
  • Flexible Savings Account
  • 401K
  • Voluntary Life Insurance
  • Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.

Perks:

  • Paid Training
  • Paid Time Off
  • Sick Time
  • Use of Company Vehicle
  • Growth Opportunities
  • Employee Referral Reward Program
  • Employee Discount Program

Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests

What SuperCare Health is About

"SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes.

Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.

Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.

We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.``

Connect With Us!

Company Website 

Company Business Hours - 8:30 AM – 5:30 PM PST

LinkedIn 

Twitter 

Facebook 

Instagram 

Job Tags

Holiday work, Full time, Christmas work, New year, Flexible hours, Day shift, Saturday,

Similar Jobs

Fausto Commercial

Commercial Real Estate Agent Job at Fausto Commercial

 ...austo Commercial is Hiring New Commercial Real Estate Agents No Experience Needed Why Fausto Commercial? Unlimited Growth Potential Competitive splits and the freedom to build your own book of business. Market Leadership Join south Floridas largest non-... 

Mayo Clinic

Social Worker - MSW, LGSW, LICSW Job at Mayo Clinic

 ...to succeed. The Mayo Clinic Section of Social Work has various positions available in...  ...settings. The role of an inpatient social worker at Mayo Clinic is to assess and support...  ...consideration: CV/Resume Cover Letter Internal candidates must also attach their three... 

Creative Circle

Retail Graphic Designer - Photoshop, Illustrator Job at Creative Circle

 ...years in graphic design, within retail or beauty environments Intermediate proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) Strong creative portfolio showcasing expertise in typography, layout hierarchy, and brand design across in-store and print... 

Brio living Services

Dietary Aide, Part Time 4pm - 7:30pm Job at Brio living Services

 ...Love Working Here: Wellness Program & Reimbursemen t Prioritize your health and well-being, reimbursed 120 a year! Retirement Savings Plan Secure your future with employer contributions. Daily Pay Get paid when YOU want! Team Member Referral Bonus Program... 

Stryker Corporation

Remote DefTech Federal Reports Lead (Contract) Job at Stryker Corporation

 ...A Maryland-based development corporation is seeking an independent contractor to manage and produce federal and state reports. This role requires a minimum of 10 years of experience in federal programs reporting and proficiency in Excel. The contractor will work primarily...