Customer Support Representative - Tampa Job at OneTouch Direct, Tampa, FL

RTdLWkNRS0ZKR2tTeVdUL3pJUy9mWHBxRGc9PQ==
  • OneTouch Direct
  • Tampa, FL

Job Description

Welcome to OneTouch Direct! We're not just another call center; we're a family dedicated to providing exceptional service. As industry leaders since 1998, we work closely with Fortune 500 companies, ensuring we offer them, and our customers, the best experience possible!

As a Customer Support Representative in sunny Tampa, you'll be the friendly voice who assists first responders through AT&T FirstNet. Your role will be crucial in making sure our customers feel valued and heard while resolving their inquiries with a smile!

What you'll do:

  • Answer inbound calls with enthusiasm and provide top-notch customer service.
  • Solve customer issues and create a positive experience from start to finish.
  • Assist customers with their inquiries and concerns, ensuring their satisfaction.
  • Quickly find effective answers to customer questions.
  • Know when to elevate issues, making sure every voice is taken into account.

Requirements

  • Strong communication skills with a friendly tone.
  • Professional and approachable phone etiquette.
  • A heartfelt passion for helping customers and making their day better.
  • Ability to handle pressure with grace and poise.
  • 1-2 years of experience in retail or customer support is a great plus!
  • Knowledge of Mobility and Data products is appreciated!

Benefits

  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours : 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunitie s: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace : Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits : Health Care Plan (Medical, Dental & Vision)
  • Growth : Opportunity for professional advancement as we grow!
  • Culture : Diverse & Inclusive welcoming culture with Employee Resource Groups

Job Tags

Weekly pay, Full time,

Similar Jobs

Get It - Real Estate

Art Collection Management Intern - Remote | WFH Job at Get It - Real Estate

**Job Title: Art Collection Management Intern** **Location: Remote (with occasional site visits to collection locations)** **Type: Temporary, Entry-Level Internship** **About the Role** We are looking for a detail-oriented and enthusiastic Art Collection Management... 

Atlantis University

Scrum Master Job at Atlantis University

 ...Job Description: Scrum Master Department: Information Technology and Services Reporting Structure: Reports to the Agile Coach Summary: We are seeking a dynamic and experienced Scrum Master to join our team in the Information Technology and Services industry... 

Allied Universal

Security Site Supervisor - Museum Job at Allied Universal

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture... 

T&Pm

Content Creator Job at T&Pm

 ...integration of The&Partnership and mSix&Partners, it brings together content and distribution into a single, holistic end-to-end marketing...  ...of fans across the globe. Role Description: Content Creator As our on-staff Content Creator, you will be a key member of... 

Chick-fil-A

Back of House Team Member 16 and 17 years old Job at Chick-fil-A

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly...