Job Description

About Us
LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company - with offices in New York City; Greenville, SC; and Huntington Beach, CA - is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.
About The Role
We are looking for a Customer Service Representative to serve as the face of our Virtual Patient Care platform. You will be in charge of ensuring that our patients have the best experience possible as they enter our virtual platform. This will entail answering patient questions and concerns, as well as serving as a liaison between our patients and LifeMD Southern Patient Care. Professionalism and expert customer service skills are a must. If you have a passion for helping others and providing a memorable patient experience, then apply today and become a part of our team!
Responsibilities
Greet patients with a warm and welcoming presence and serve as the face of our Virtual Care platform
Answer incoming calls from patients with a courteous and professional manner
Provide patients with solutions to any inquires they may have
Maintain patient accounts and information
Work with medical team to handle patient scheduling
Provide leadership and guidance to other Customer Service Representatives

Job Tags

Similar Jobs

KR SOLAR

Solar Installer Job at KR SOLAR

...KR SOLAR POWERED BY LOTUS is seeking skilled and experienced Solar Installers to join our team. As a Solar Installer, you will be responsible for the installation and maintenance of solar energy systems for residential and commercial properties. You will work closely with...

Providence Health & Services

Clinical Pharmacist Job at Providence Health & Services

...The Clinical Pharmacist is responsible for assessing patient specific medications and clinical data in order to evaluate & monitor for... ...information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated...

Bank of America Corporation

AML Refresh Operations - Ops Sr. Analyst MKTS Job at Bank of America Corporation

...and assisting teammates while following established procedures. Line of Business Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The...

Kelly Services

Data Analyst - Remote Job at Kelly Services

...SETT), we're passionate about helping you find a job that works for you. We're hiring a Data Analyst for a remote opportunity. With us, it's all about... ...UDI, GDSN, and Version Management****Remote/Work from home****Enhanced benefits (medical, dental, vision) + paid...

The Clorox Company

People Analytics Engineer Job at The Clorox Company

Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at... ...#CloroxIsThePlace (**Your role at Clorox:**We are seeking a People Analytics Engineer with strong expertise in Business Intelligence and...

Customer Service Representative Job at LifeMD, Greenville, NC

RmJpV0J3T0JJR1lTeTJQMHlZMjVkSHRpQ0E9PQ==