Job Description

About us:

Brado is a consumer engagement firm reinventing the way healthcare brands engage with people. Driven by insight, we offer precision solutions that produce superior returns for our healthcare clients and better experiences for their healthcare customers.  We are at the forefront of innovation, leveraging over 25 years of insight to create meaningful, ongoing customer conversations that build trust and drive long-term relationships.

We are building a production-grade AI system—not just demo notebooks—to deliver real-world applications. As an AI Software Engineer, you will bridge the gap between cutting-edge AI capabilities and production-grade, safety-focused AI systems at scale in real-world applications.

Ideal candidates for this role will live in the Dallas/Ft. Worth TX area. While our day-to-day work is done remotely, our teams gather in person a few times each year for intentional work.

Our Values: At Brado, we value the individual. We believe work and life can be synergistic and should not be at odds. The joy and renewal you get from each source must fuel the other. We have and will continue to cultivate a team who celebrates our diversity of thoughts, beliefs, backgrounds, and lifestyles. We are driven by our passion to do great work with great clients that are truly changing lives.

The Role:

Key Areas of Responsibility   

• Design and Develop: Build a conversational engagement platform leveraging advanced LLM capabilities and modern cloud infrastructure (Azure, AWS, GCP).
• Full Development Lifecycle: Manage development, testing, deployment, and monitoring of the platform to ensure reliability and scalability.
• AI Integration: Fine-tune and embed AI prompts into applications to automate complex tasks and improve customer experience.
• API Development: Define and implement clean, robust REST APIs to support secure, high-performance, and scalable systems.
• Code Quality: Maintain high-quality standards through rigorous testing, best practices, and thorough documentation.
• Documentation: Keep clear and up-to-date documentation for external developer APIs and internal systems.
• Collaboration: Work closely with scientists, engineers, product managers and internal stakeholders to identify and solve problems efficiently.
• Other duties as assigned.

Requirements

Qualifications & Additional Basic Responsibilities   

• Aligns with our values: People, Commitment, Aspiration, Trustworthiness & Impact 
• Bachelor's degree in computer science or related field 
• Minimum of 3 years in software engineering with a focus on scalable, production-grade systems.
• Programming Expertise: Strong proficiency in Python, with a deep understanding of software architecture for security, reliability, and performance.
• API Design: Proven ability to design clean, robust REST APIs.
• Cloud Infrastructure: Experience with Infrastructure-as-Code tools (e.g., Terraform) and major cloud platforms like Azure, AWS, or GCP.
• Database Management: Familiarity with relational databases such as Postgres or MySQL.
• Containerization: Hands-on experience with Docker for streamlined development and deployment workflows.
• AI Tools & Stacks: Knowledge of AI tooling and frameworks, including LlamaIndex, LangChain, and vector databases, such as Chroma, Pinecone.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home

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