Job Description

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, PayPal, Visa, and Tinder — rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you're verifying users or scaling omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure that businesses connect with their customers reliably, securely, and with impact—at every step of their journey. At Sinch we "Dream Big", "Win Together", "Keep it Simple", and "Make it Happen". These values guide how we work and how we grow. The essence of the role We're looking for an experienced AI Content & SEO writer to help scale our global content engine and support Sinch's position as a thought leader in customer communications. You'll sit within our Brand team and work cross-functionally with product marketing, SEO, content, and brand to create high-performing web pages that bring in relevant traffic and convert it into real business outcomes.

In this role, you'll be at the intersection of AI, SEO, and content strategy—turning insights into traffic and traffic into growth.

Requirements

As our new AI Content & SEO writer, you will:

• Edit and refine long-form, SEO-driven articles generated with AI tools, ensuring accuracy, clarity, and alignment with Sinch's tone of voice
• Collaborate closely with brand and product marketing teams to ensure messaging is consistent, on-brand, and reflects a deep understanding of Sinch's products
• Adapt existing AI-generated content to meet localization and regional nuances, working with international teams as needed
• Review keyword and competitor insights to support editorial decisions and fine-tune content for relevance and search performance
• Help maintain internal content guidelines and voice & tone documentation, contributing to the continuous improvement of Sinch's editorial standards
• Monitor content quality and performance to suggest edits and improvements that enhance engagement and organic growth

To be successful in this role, we believe you have:

• 1-2 years of experience in SEO, content marketing, or editorial strategy—ideally in a SaaS or digital product company
• Familiarity with AI content tools (e.g. ChatGPT, Jasper, or Claude) and SEO platforms (e.g. Ahrefs, Semrush, Clearscope)
• A growth mindset, with the ability to move quickly, test, and scale content initiatives with measurable outcomes - Strong writing and editing skills, paired with a deep understanding of search intent and audience behavior
• Experience working cross-functionally in fast-paced environments
• An analytical eye and comfort working with performance dashboards

Our Values

At Sinch we “Dream Big”, “Win Together”, “Keep it simple” and “Make it Happen”. These values are our foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

Bring your authentic self to Sinch

Here at Sinch we embrace diversity and work to create an inclusive workplace where everyone can thrive. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.

We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Our Hiring Process

At Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. We use pre-employment assessment to create an inclusive application experience to help foster diverse and high performing teams.

Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career. We are always looking for people that could help us pioneer the way the world communicates.

Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
• CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

The annual starting salary for this position is between $50,000.00 - $60,000.00 per year. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until 07/28/2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation. 

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