Job Description

RESPONSIBILITIES: 

• Perform in-home measurements and installations of our custom window treatment product lines; primarily roller/solar shades, Roman shades, and drapery, as well as wooden blinds and more 
• Ability to learn motorization installation and programming techniques (particularly via Lutron) with complex motorized products 
• Provide our customers with a world class experience throughout each measure and install appointment Leave a positive lasting impression with our customers by demonstrating how to use the product before leaving the job site 
• Become skilled at using The Shade Store’s Measure + Install techniques and software systems to ensure accuracy and efficiency of every appointment 
• Be a part of a growing network of Measure + Install professionals that partner closely with our local Design Consultants to ensure our customers have a seamless end-to-end experience
• Communicate and partner regularly with the Headquarters Measure & Install support teams while in the field and on-site 
• Use personal judgment and initiative to develop effective solutions to challenges and obstacles pertaining to the measurement and installation of window treatments 

REQUIREMENTS: 

• High School degree or equivalent 
• Experience in carpentry, custom installation or a transferable skilled trade required Significant experience with the use of a common hand, and power tools including but not limited to power drill, impact driver and level 
• Experience with multiple types of fasteners, anchors and drill bits 
• Proven ability and experience accurately measuring within 1/8” with manual and laser measurers Significant customer service and in-home service experience 
• Strong spoken and written communications skills 
• Punctual, reliable and possesses a great work ethic and the highest level of integrity 
• A strong understanding of basic to advanced technology with computers, mobile devices and tablets 
• Active driver’s license and insurable 
• Ability to lift a minimum of 55 pounds and climb up and down ladders up to 26’ in height

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