Job Description

A Carter Lumber Window and Door Installed Supervisor is responsible for overseeing window and door installation services, repairs and remodeling work performed by installers, both employees and subcontractors. Knowledge of building materials, local building codes and proper installation techniques will be vital in this position’s success as well as, a strong commitment to customer service. A strong belief in the mission and goals of the company are necessary to this position.

Requirements to be Considered for the Position:

• Previous installed sales management experience in a building materials environment
• Strong knowledge of installation methods and process improvements related to windows and doors
• Ability to solve problems by using strong judgment in analyzing, troubleshooting and evaluating the problem
• Possess strong math skills
• Strong verbal and written communication skills
• Ability to analyze and provide recommendations to solve problems
• Knowledgeable in programs such as Builder Trend, Build Pro, Supply Pro, as well as Excel
• Prior window and door sales, service, and install experience a must 

Responsibilities of the Position:

Program Management:

• Ensures all paperwork requirements are met.
• Ensures that installers are completing work according to the company’s code of conduct.
• Works closely with the District Manager to create a strong installed sales team to meet company sales and margin goals.

Job Management:

• Schedules and coordinates installed services.
• Ensures that jobs are completed timely and according to contract.
• Solves issues in a patient and understanding manner by using strong judgment in analyzing, troubleshooting and evaluating the issue while ensuring the customer is treated with the utmost respect and given the highest quality of workmanship.

Safety:

• Ensures Installers are performing their job in a safe manner and that OSHA regulations are being followed.
• Directs and facilitates best practices to ensure safety standards are being met by conducting inspections.

Knowledge & Training:

• Ability to direct and train Installers effectively to ensure the guidelines and requirements are being met per regulatory agencies.
• Ensures the Installer has the training needed to install the product safely and efficiently.

Benefits Provided (full-time employees):

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance
• Employer-matching 401(k) Plan
• Military encouraged to apply!

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