WFH Call Center Representative (P-T & F-T) Job at Mamaroneck Union Free School District, Columbus, OH

RmJXZUJ3cUtKMjhRejJQeXpJNjRlSGRnRGc9PQ==
  • Mamaroneck Union Free School District
  • Columbus, OH

Job Description


We are seeking a highly skilled and motivated WFH Call Center Representative to join our team at Mamaroneck Union Free School District. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional customer service and support via phone, email, or chat. This is a hybrid role, offering the flexibility to work from home and collaborate with our team in Columbus, United States.

Responsibilities

As a WFH Call Center Representative, your key responsibilities will include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Providing accurate and helpful information to customers, addressing their concerns and needs
  • Utilizing strong communication skills to de-escalate conflicts and ensure customer satisfaction
  • Documenting customer interactions and maintaining accurate records
  • Collaborating with internal teams to resolve customer issues and improve overall customer experience
Qualifications

To be successful in this role, you should possess:

  • Excellent communication skills, both written and verbal
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving skills and attention to detail
  • Basic computer skills and familiarity with customer relationship management (CRM) software
  • Entry-level experience in customer service or a related field
Benefits

We offer a competitive benefits package, including:

  • Flexible scheduling and remote work options
  • Opportunities for professional growth and development
  • Comprehensive training program to ensure your success
  • Competitive hourly rate and benefits package

Job Tags

Hourly pay, Full time, Remote job, Work from home, Flexible hours,

Similar Jobs

Blaze Pizza

Hospitality Ambassador Job at Blaze Pizza

 ...Come help us Cultivate Fanatics at the nations leading build-your-own pizza fast-casual restaurant where Individuality, Quality, Speed, and Fire are key to the success of our company and our team! We are currently seeking Hospitality Ambassadors who can maintain a positive... 

Openkyber

Junior Frontend UI Developer Job at Openkyber

 ...Job Title - Mobile Frontend Developer [ONLY on W2] Job Location - 100% Remote [Harrisburg...  ...) Work experience with Typescript, React in mobile development projects...  ...solving skills and preferably a good understanding of Node.js, Java or .NET code... 

TekCom Resources

OSP/HFC Construction Coordinator/Supervisor - Syracuse, NY Job at TekCom Resources

 ...Supervisor, Network Evolution , high-split, Spectrum, HFC, Coax Cable, HFC Inspector, Hybrid Fiber Coax , Coax, Outside Plant Field...  ..., make ready, cable placement, Aerial, NESC Fiber Optics. Data collection, bucket truck, Utilities, CATV, Syracuse, NY #Tekcomjobs... 

Devil May Care Media

Writer Job at Devil May Care Media

 ...Devil May Care Studios is looking to hire a Writer for AM Update and The Megyn Kelly Show , a daily, two-hour news, politics, legal, and cultural live radio show and podcast. The Writer will work closely with the host, producers, and editorial team to craft clear,... 

Jericho HR Group

Chief Engineer Job at Jericho HR Group

Chief EngineerHartford, CT (relocation provided)As Chief Engineer, you will be at the forefront of bringing the companys revolutionary High Efficiency Hybrid Cycle (HEHC) rotary engine to market. Collaborating closely with company leadership, cross-functional engineering...