WFH Call Center Representative (P-T & F-T) Job at Mamaroneck Union Free School District, Columbus, OH

RmJXZUJ3cUtKMjhRejJQeXpJNjRlSGRnRGc9PQ==
  • Mamaroneck Union Free School District
  • Columbus, OH

Job Description


We are seeking a highly skilled and motivated WFH Call Center Representative to join our team at Mamaroneck Union Free School District. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional customer service and support via phone, email, or chat. This is a hybrid role, offering the flexibility to work from home and collaborate with our team in Columbus, United States.

Responsibilities

As a WFH Call Center Representative, your key responsibilities will include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Providing accurate and helpful information to customers, addressing their concerns and needs
  • Utilizing strong communication skills to de-escalate conflicts and ensure customer satisfaction
  • Documenting customer interactions and maintaining accurate records
  • Collaborating with internal teams to resolve customer issues and improve overall customer experience
Qualifications

To be successful in this role, you should possess:

  • Excellent communication skills, both written and verbal
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving skills and attention to detail
  • Basic computer skills and familiarity with customer relationship management (CRM) software
  • Entry-level experience in customer service or a related field
Benefits

We offer a competitive benefits package, including:

  • Flexible scheduling and remote work options
  • Opportunities for professional growth and development
  • Comprehensive training program to ensure your success
  • Competitive hourly rate and benefits package

Job Tags

Hourly pay, Full time, Remote job, Work from home, Flexible hours,

Similar Jobs

Resourceful Talent Group

Creative Strategist-Fashion, Luxury & Beauty Job at Resourceful Talent Group

 ...company based in New York, is seeking a Creative Strategist to drive our brand positioning and market research. This role requires expertise in creative production, fashion, and luxury, along with a strong understanding of consumer behavior, to define and reach the target... 

Bowai HiredExpat

SH: Pudong// Augugst 2025 // International Primary School PE teacher needed in August 2025 in Pudong district, Shanghai( 24-30k RMB/mo, housing, paid winter/summer holiday) Job at Bowai HiredExpat

Starting Date: Augugst 2025 Locations: Pudong, Shanghai; Position: 1. Primary school PE position Job details: 1. Students: primary school students; 2. Class Size: up to 28; 3. You need to stay on campus from 7:30am to 4:30pm Monday to Friday; 4. Workload...

ARDAGH GROUP

People and Organizational Developmental Manager Job at ARDAGH GROUP

 ...Purpose of the Job : The People and Organizational Development Manager is responsible for leading the design, development and delivery of learning and talent development solutions for all employees across Ardagh Metal Packaging. The P&OD Manager actively works to... 

Continuum Resource Network

Data Collection Driver Job at Continuum Resource Network

 ...We are helping an innovator in AI technology hire reliable Data Collection Drivers to assist with a mapping and video recording project. In this role, you will independently operate a company-provided vehicle to map and record locations during shifts between 1PM and... 

GliaCell Technologies

Junior Web Developer Job at GliaCell Technologies

 ...currently do not possess this level of clearance.*** Are you a Junior Web Developer who is ready for anew challengethat willlaunch...  ...Data, Cloud Technologies, Analytics, Machine Learning, AI, and DevOps Containerization. We also provide customer solutions in the areas...