A day in the life of a Unit Secretary at Hackensack Meridian Health includes:

• Performing clerical duties related to admission, discharge, and documentation of patient information while prioritizing and organizing work assignments based on changing needs and situations in the department
• Greeting patients and families. Assisting them in filling out necessary forms and paperwork.
• Completing admission and discharge paper work and file processing
• Developing a rapport and cooperative relationship with nursing and clinical staff and responding to questions/requests from healthcare providers
• Organizing and filing medical information appropriately
• Answering the phones and call bell and communicating clearly when receiving information from other units, physicians and/or guests
• Safeguarding sensitive medical information and practicing strict procedures in handling confidentiality of data pertaining to patients, clinicians, employees, and visitors
• Serving as a resource within the department in terms of helping to troubleshoot computer and systems usage issues
• Maintaining and stocking all designated clerical related supplies and equipment in the department
• Completing other/varied tasks as necessary to ensure the efficient operation of the department

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Proficiency with medical vocabulary and general understanding of hospital policy & procedures.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Google Suite platforms.

• Completion of a Secretarial course and/or a Medical terminology course.
• Previous experience as a Nursing Unit Secretary in a hospital setting.