As a Technical Writer at Play Digital, your primary role involves creating, organizing, and maintaining comprehensive documentation related to Play Digital products. You will work closely with cross-functional teams to ensure all product information, including user guides, online help systems, and technical specifications, are accurate, clear, and accessible.
• Develop, write, and edit various types of documentation such as user guides, online help, and product specifications for Play Digital products.
• Ensure that all documentation accurately reflects product updates and enhancements.
• Regularly update and maintain documentation to ensure accuracy and usability for internal and external stakeholders.
• Collaborate with product managers, developers, compliance and other stakeholders to document new procedures, features, and product enhancements.
• Analyze existing documentation to identify gaps and improvements, ensuring end-user documentation is clear and comprehensive.
• Enhance and curate the internal knowledge base to support effective information sharing across teams.
• Conduct interviews and gather information from various stakeholders to enrich documentation clarity and detail.
• Provide clerical and administrative support needed to streamline documentation processes.
• Excellent written and verbal communication skills with the ability to convey complex information clearly.
• Strong analytical skills and attention to detail.
• Proven ability to work effectively in a team-oriented environment while maintaining independence.
• Proficiency in using content management systems, documentation, and knowledge base tools.
• Ability to quickly grasp complex technical concepts and make them easily understandable.
• Experience working in software development or gaming industries is advantageous.
• A bachelor’s degree in English, Technical Writing, Communications, or related field.
• Experience with design or documentation tools.
• Basic HTML and CSS experience.
• Math background helpful.
We believe that a team of unique individuals creates a dynamic, modern and fun work environment. Whether language, location or life experience, IGT PlayDigital recognizes and celebrates differences between team members. Our colleagues enjoy inclusive engagement through our 7 global Employee Impact Groups; Women’s Inclusion Network (WIN), Advancing Cultural Education (ACE), PRIDE, NEXGEN, Wealth of Wisdom (WoW) and Superabilities at IGT. We’re also the three-time Top-Ranking Gaming Supplier in the All-In Diversity Project; a Best Place to Work according to the Human Rights Campaign and the Disability Equality Index; and the 2023 D&I Award winner at the Women in Gaming Diversity Awards-London.
• Vibrant and stimulating work environment within Class-A office space.
• Opportunity to learn and further improve your skills.
• Opportunity to develop a career within a stable environment.
• Full-time/permanent employment and competitive salary.
• Private health insurance for you and your family.
• Flexible working hours including work from home and from office.
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