Job Description

OVERVIEW

We are seeking a Technical Writer for a Contract position in  Canada or the United States with a passion for creating and delivering developer-focused technical content. We're looking for a collaborative and creative individual who can craft content that is clear, concise, and relevant.

In this role, you will collaborate with engineers, product managers, and other professionals to understand real-world use cases and challenges. Your mission will be to create technical documentation that helps developers successfully adopt and deploy software solutions.

If you love learning new technologies and want to help drive the adoption of innovative products and platforms, this is the opportunity for you!

RESPONSIBILITIES

• Design, develop, edit, and deliver effective and accurate developer documentation.
• Collaborate with Engineering, Product Management, QA, Support, and other stakeholders to ensure quality and accuracy of content.
• Manage multiple projects and prioritize tasks with various teams.
• Work closely with developers to review and finalize API documentation.
• Analyze customer feedback to continuously enhance content quality, depth, and relevance.

QUALIFICATIONS

• 2-4 years of experience writing developer documentation for Cloud or Enterprise products.
• Bachelor's degree or certificate in Technical Writing is preferred.
• Experience writing developer and API documentation.
• Familiarity with tools like Visual Studio Code, Redocly, or similar documentation platforms.
• Experience using source control tools such as Git and GitHub and creating content in Markdown and YAML.
• Strong ability to create real-world, use-case-based content for security or enterprise software.

APPLICATION PROCESS:

Interested candidates should apply by submitting a resume and a portfolio of relevant work.

Must be located and eligible to work in the United States OR Canada. Not eligible for sponsorship. Must be able to work W2 or T4 (1099 / IC not eligible)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.

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