Tasting Room Associate Job at Domaine Roy et Fils Domaine Roy ET Fils, Dundee, OR

RUxLZkJnR0hKV3NSeUdYMHlZdTZmM3Br
  • Domaine Roy et Fils Domaine Roy ET Fils
  • Dundee, OR

Job Description

Job Description:

Domaine Roy & fils is an estate winery producing organically farmed Pinot Noir and Chardonnay. We are passionate about creating exceptional wines and providing an unparalleled guest experience in our tasting room. We are looking for a dedicated, service-oriented individual to join our hospitality team as a Tasting Room Sales Associate.

Compensation:

-Hourly wage
-Tips
-Commission
-Bonus opportunities
-1 week of paid leave
-Health Insurance Contribution
-401K contribution
-6 paid government holidays

Key Responsibilities

-Guest Experience: Provide exceptional, personalized service in person, over the phone, and via email. Host wine tastings with enthusiasm and expertise, sharing the winery’s story in a way that connects with guests. Engage with customers, including tour drivers and industry visitors, to ensure a memorable experience.

-Sales and Upselling: Focus on achieving individual and team sales goals by promoting wine sales, wine club memberships, and events. Use upselling techniques to maximize sales opportunities and contribute to team success.

-Tasting Room Operations: Perform daily opening and closing duties, including cleaning, polishing glassware, restocking wine, inventory management, and keeping the tasting room organized.

-Reservation and Order Management: Accurately process reservations, sales, and orders using our POS system. Handle shipping requests and demonstrate an understanding of all shipping protocols.

-CRM and Administration: Maintain, build, and utilize Domaine Roy’s Customer Relationship Management (CRM) database. Assist management with administrative tasks as needed, including OLCC compliance and completing the Daily Report.

-Networking and Representation: Represent Domaine Roy at industry events and strengthen our referral network through local outreach. Stay up-to-date on local wineries, lodging, and dining options to offer concierge-level service to guests.

-Team Collaboration and Growth: Uphold a positive, team-driven mentality. Participate in educational activities to continually improve your wine and hospitality knowledge. Work with the team to meet monthly sales and membership goals.

-Customer Engagement: Engage with guests about food, wine, and local dining recommendations, creating lasting connections and enhancing the overall experience. Show a love for wine and hospitality, with a desire to learn about winemaking and help during harvest if needed.

Job Requirements

-2+ years of experience in a winery or wine-focused restaurant.
-Familiarity with the Oregon wine industry and a strong passion for wine and hospitality.
-Must be able to lift over 50 lbs.
-Valid OLCC Alcohol Server Permit and Oregon Food Handlers License.
-Proficiency in Microsoft Word and Excel.
-Motivated to meet and exceed sales goals.
-Familiarity with TOCK and Wine Direct is a plus.

Preferred Skills

-Strong customer service orientation and interpersonal skills.
-Ability to work efficiently in a fast-paced environment with high attention to detail.
-Enthusiastic about learning and developing expertise in wine.
-A dynamic, upbeat attitude with a team-first mentality.

Work Environment
-30-40 hours per week, with weekend availability required. Flexibility to work up to 40 hours during peak seasons.
-Primarily based in our tasting room, with occasional event work.

Create a Job Alert

Receive an email alert when similar new jobs are posted. It's free, fast and easy.

Create Alert

Job Tags

Hourly pay, Holiday work, Full time, Temporary work, Local area, Weekend work,

Similar Jobs

Acara Solutions

CAD Designer Job at Acara Solutions

 ...Are you a CAD Designer looking to join one of the top companies in the Aerospace and Defense industry ? Are you looking to further your career and grow? Do you have experience in CAD Systems Solid works? If you answered yes to those three questions, then... 

Whim Hospitality

Resort Spa Dual Role Massage Therapist Aesthetician Job at Whim Hospitality

 ...About Folklore Spa At Folklore Spa, we believe in the transformative power of relaxation and wellness. Located in...  ...team. What Youll Be Doing As a Dual-Licensed Spa Therapist , youll provide both massage therapy and aesthetic treatments , creating a... 

Dyersburg/Union City, LLC

Construction Technician Job at Dyersburg/Union City, LLC

 ...commercial properties. The Construction Technician will assist the Construction Manager in all aspects of construction, including demolition, framing, drywall, flooring, painting, and general carpentry. The successful candidate will work efficiently and safely, maintain... 

Rinvio Recruitment

Physician - Neonatology Job at Rinvio Recruitment

**Job Opening: Neonatologist****Job Details:**- We are looking for a full-time Neonatologist who is either Board Certified (BC) or Board Eligible (BE).- You will work a mix of 8-hour and 24-hour shifts on a rotating schedule every 7 weeks. - On average, you will...

Crimson Education

SAT Tutor (Part-time, Online) Job at Crimson Education

The SAT Tutor will provide expert SAT instruction to high school students in one-on-one settings. The SAT Tutor will work closely with students to help them reach their test score goals through personalization of lesson plans, close communication with the students Crimson...