Job Description

Responsibilities

Peraton is seeking a  Systems Engineer to join our team of qualified, diverse individuals. The ideal candidate will perform enterprise and local level LAN/WAN monitoring and propose enhancements that increase performance/reduce costs. This individual will be expected to work independently or semi-independently with a minimum of guidance or direction. This role is pivotal in driving our efforts in one or more phases of systems engineering critical to the USPS mission.

• Required to be local to Raleigh, NC area.  An on-site presence is required for this position.
• Must be open to 10% travel. 

Day to Day Work Responsibilities:

• Perform duties in support of the mission as directed by USPS Management.
• Assists in the installation and maintenance of network communications.
• Configures various network devices and services.
• Troubleshoots the network issues within established policies, procedures, standards and compliance items of the USPS.
• Monitors network hardware operations to ensure properly set configuration options.
• Performs cost/benefit studies of network configuration and recommends enhancements. 
• Advises network users of hardware requirements, configurations, and limitations.
• Coordinates installation activities by interfacing with hardware and software planners.
• Instruct operations personnel on the use of new equipment. 
• Coordinates repair of vendor-owned equipment. 
• Maintains contact with vendors during problem restorations and advises customers and management of restoration status.
• Interfaces with users during the support process. 
• May assist with strategic or tactical planning to justify, market, or manage the technology needed for successful business operations. 
• Works on high-visibility, or mission critical aspects of a given program, and performs all functional duties independently.
• Oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job.
• Implement and maintain LAN configurations, protocols, and inventory.
• Troubleshoot and resolve LAN connectivity issues, including, but not limited to, switches, routers, and cabling.
• Document troubleshooting steps and solutions for future reference.
• Assist Tier 1 support in diagnosing and resolving LAN-related problems.
• Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
• Collaborate with Tier 3 LAN Engineers for complex issue resolution.
• Typically performs all functional duties independently.
• May assists network architecture design, feasibility and cost studies.

Qualifications

Basic Qualifications: 

• Bachelor’s degree with 5 years’ experience or Associates degree and 7 years’ experience or HS diploma/equivalent and 9 years’ experience. 
• Ability to obtain and maintain a Public Trust clearance.
• U.S Citizenship or Green Card holder required.
  • Residing in the U.S for the past five years with no more than 6 months travel outside the U.S. during this time frame.
  • Military Service excluded. (Exception does not include military family members)
• Must have knowledge of Internet, computer, routers, switches, firewall, etc. 
• Experience providing Service Now Tier 2 support to mitigate Service Tickets Issues/Outages/End User support needs.
• Experience in LAN support and Understanding of LAN security standards and methodologies..
• Proficiency in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).
• Strong troubleshooting and analytical skills.
• Working knowledge of Cisco, Cisco Meraki, HP Aruba and Juniper technologies.

Preferred Qualifications: 

• Experience with IP Address Management Systems to include voice VLAN sizing.
• Experience performing switch acceptance for new field sites.
• Experience determining whether additional measures are required beyond those provided by the infrastructure tools being deployed.
• Experience with other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
• Strong communication and interpersonal skills with a team mindset.
• Ability to work independently and thrive in a fast-paced, rapidly changing environment.

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$66,000 - $106,000. This represents the typical salary range for this position based on experience and other factors.

EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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