Role Description:
1. Provide whit glove support onsite for Audio/Video solution at conference rooms for larger events, meetings, and webinars.
2. Performing tasks that require physical presence at a Customer Locations.
3. Performing installation, Configuration and troubleshooting of Audio/Video devices, Conference rooms devices, Windows devices, and Teams /Zoom conferencing solutions.
4. Performing connectivity management tasks such as connecting, hard reset, soft reset, providing remote access to Level 2 teams and supporting remain to support whole meeting or event durations.
5. Replacing faulty or damaged Equipment Components, such as hard drives, power supplies, or network cards.
6. Performing basic troubleshooting steps such as power cycling Devices or checking physical connections.
7. Performing physical maintenance tasks such as rack and stack operations, Equipment labeling.
8. Handling the installation, replacement, or removal of Equipment Components.
9. Ensure proper physical connectivity by connecting and testing network cables, fiber optic connections and communication links.
10. Maintaining an inventory of Equipment, tracking serial numbers, and managing spare parts, and
11. Performing on-site troubleshooting tasks, such as verifying power and network Connectivity, checking indicator lights, or physically inspecting Devices
12. Perform asset management.
13. Perform Audio/Video testing on conference rooms and prep the rooms 1 hour before the events or meetings
Competencies: Software Asset Management - ITAM
Essential Skills: 1. Strong knowledge in ITIL process.2. ITIL Certification3. Strong communication4. Good understanding of Audio/Video technologies5. Good understanding of VIP support for conference rooms setup 6. Good experience with End user and Deskside support
...analytical skillsClear written and verbal communication abilitiesQualificationsBachelors degree in Information Technology, Networking, or a related field (or equivalent experience)Networking certifications (e.g. CCNA, CCNP, or equivalent) preferred but not required...
...Application Deadline: 01/28/2026 Agency: Department of Environmental Quality Salary Range: $7,064 - $10,860 Position Type:... ...development, implementation, and evaluation. Advanced environmental, science, or engineering education. Experience conducting site...
...exclusive travel perks all while working virtually from the comfort of your home. Requirements Must be 18... ...Comfortable using basic computer tools and online platforms Strong communication... ...provided Flexible part-time or full-time scheduling Generous...
...Sales Engineer (Enterprise) San Francisco About the Role seeking a motivated Sales Engineer to join our growing technical sales team. You'll work closely with our Growth, Support, and Eng teams to drive technical adoption of our platform. This includes...
...Requisition Id15803 Overview: We are seeking a Nuclear Mechanical Engineer to join the Systems Engineering (SE) Group within the Research Reactors Division (RRD) at Oak Ridge National Lab (ORNL).Our groupis responsible forthe High Flux Isotope Reactor...