Role Description:
1. Provide whit glove support onsite for Audio/Video solution at conference rooms for larger events, meetings, and webinars.
2. Performing tasks that require physical presence at a Customer Locations.
3. Performing installation, Configuration and troubleshooting of Audio/Video devices, Conference rooms devices, Windows devices, and Teams /Zoom conferencing solutions.
4. Performing connectivity management tasks such as connecting, hard reset, soft reset, providing remote access to Level 2 teams and supporting remain to support whole meeting or event durations.
5. Replacing faulty or damaged Equipment Components, such as hard drives, power supplies, or network cards.
6. Performing basic troubleshooting steps such as power cycling Devices or checking physical connections.
7. Performing physical maintenance tasks such as rack and stack operations, Equipment labeling.
8. Handling the installation, replacement, or removal of Equipment Components.
9. Ensure proper physical connectivity by connecting and testing network cables, fiber optic connections and communication links.
10. Maintaining an inventory of Equipment, tracking serial numbers, and managing spare parts, and
11. Performing on-site troubleshooting tasks, such as verifying power and network Connectivity, checking indicator lights, or physically inspecting Devices
12. Perform asset management.
13. Perform Audio/Video testing on conference rooms and prep the rooms 1 hour before the events or meetings
Competencies: Software Asset Management - ITAM
Essential Skills: 1. Strong knowledge in ITIL process.2. ITIL Certification3. Strong communication4. Good understanding of Audio/Video technologies5. Good understanding of VIP support for conference rooms setup 6. Good experience with End user and Deskside support
...Public Health Inspector TheConcord Public Health Division is seeking a Health Inspector to performinspections and investigatory work... ...the Public Health Director, performs varied administrative and field service functions to effectively enforce the State Sanitary Code...
...Fully Remote! Are you ready to elevate your mortgage career from the comfort of your home? CornerStone Staffing is hiring Loan Officer Assistants with prior mortgage servicing experience and a college degree for a fully remote position supporting a dynamic loan...
Ready to build a real career, not just a job, right here in Philadelphia, PA? At Solar Pros, we help Philadelphia homeowners lower their energy bills while protecting our historic city and surrounding communities. With over 10 years of proven leadership in the solar ...
...Job Summary We are seeking a skilled and safety-conscious Fuel/Lube Truck Driver to join our team. This position is responsible for delivering fuel and lubricants to heavy equipment, trucks on various job sites, ensuring timely service and compliance with all safety...
...The HVAC Mechanic role is primarily responsible for the repair and maintenance of heating, ventilation, air conditioning and refrigeration equipment to maintain first-class operating condition. Required Minimum Knowledge, Skills, And Abilities (KSAs) Education:...