Role Description:
1. Provide whit glove support onsite for Audio/Video solution at conference rooms for larger events, meetings, and webinars.
2. Performing tasks that require physical presence at a Customer Locations.
3. Performing installation, Configuration and troubleshooting of Audio/Video devices, Conference rooms devices, Windows devices, and Teams /Zoom conferencing solutions.
4. Performing connectivity management tasks such as connecting, hard reset, soft reset, providing remote access to Level 2 teams and supporting remain to support whole meeting or event durations.
5. Replacing faulty or damaged Equipment Components, such as hard drives, power supplies, or network cards.
6. Performing basic troubleshooting steps such as power cycling Devices or checking physical connections.
7. Performing physical maintenance tasks such as rack and stack operations, Equipment labeling.
8. Handling the installation, replacement, or removal of Equipment Components.
9. Ensure proper physical connectivity by connecting and testing network cables, fiber optic connections and communication links.
10. Maintaining an inventory of Equipment, tracking serial numbers, and managing spare parts, and
11. Performing on-site troubleshooting tasks, such as verifying power and network Connectivity, checking indicator lights, or physically inspecting Devices
12. Perform asset management.
13. Perform Audio/Video testing on conference rooms and prep the rooms 1 hour before the events or meetings
Competencies: Software Asset Management - ITAM
Essential Skills: 1. Strong knowledge in ITIL process.2. ITIL Certification3. Strong communication4. Good understanding of Audio/Video technologies5. Good understanding of VIP support for conference rooms setup 6. Good experience with End user and Deskside support
...Delivery Service Driver Schedule: 4/10s, Wednesday - Saturday, Start Time - 6:00 PM OR 3/13s, Thursday - Saturday, Start Time - 6:00 PM. Shift Differential: There is a $2.00 shift differential based on time of day and day of the week. Overtime: OT over 40 hours and...
Are you a highly creative and results-driven writer with a passion for crafting engaging email campaigns? Do you understand how to strategically use tools like ChatGPT to enhance your productivity and spark new ideas? If so, we want you! We are seeking a talented and detail...
We have an ambitious mission at Filmless: provide the fastest, easiest, and most affordable way for companies to get professional videos. As a rapidly growing company, we're searching for individuals as determined as us who are ready to step up, take ownership, and...
...to various refrigerating units by means of sleeves, couplings or unions, and solders joints Uses torch, forming complete circuit for... ...laboratory and office buildings. Education and Experience: ~ HVAC License, EPA Universal Card or similar LOGZONE is an equal...
...Wayne, IN (Indiana) Work Arrangement: Remote : Work at home employee residing outside... ...dedicated trainers in a virtual classroom setting, along... ...You will answer inbound calls which can average typically... ...Regular Schedule : Call center hours are 8:00am 8:00pm...