Role Description:
1. Provide whit glove support onsite for Audio/Video solution at conference rooms for larger events, meetings, and webinars.
2. Performing tasks that require physical presence at a Customer Locations.
3. Performing installation, Configuration and troubleshooting of Audio/Video devices, Conference rooms devices, Windows devices, and Teams /Zoom conferencing solutions.
4. Performing connectivity management tasks such as connecting, hard reset, soft reset, providing remote access to Level 2 teams and supporting remain to support whole meeting or event durations.
5. Replacing faulty or damaged Equipment Components, such as hard drives, power supplies, or network cards.
6. Performing basic troubleshooting steps such as power cycling Devices or checking physical connections.
7. Performing physical maintenance tasks such as rack and stack operations, Equipment labeling.
8. Handling the installation, replacement, or removal of Equipment Components.
9. Ensure proper physical connectivity by connecting and testing network cables, fiber optic connections and communication links.
10. Maintaining an inventory of Equipment, tracking serial numbers, and managing spare parts, and
11. Performing on-site troubleshooting tasks, such as verifying power and network Connectivity, checking indicator lights, or physically inspecting Devices
12. Perform asset management.
13. Perform Audio/Video testing on conference rooms and prep the rooms 1 hour before the events or meetings
Competencies: Software Asset Management - ITAM
Essential Skills: 1. Strong knowledge in ITIL process.2. ITIL Certification3. Strong communication4. Good understanding of Audio/Video technologies5. Good understanding of VIP support for conference rooms setup 6. Good experience with End user and Deskside support
Job Description: Why Winebow? At Winebow, we are strongly committed to creating an environment that fosters diversity, equity, and inclusion. We are intentional in our efforts to ensure that every employee has a sense of value and opportunity in our company, and...
...accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Radiometer, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact....
...Located just outside of Helena, offering stunning Montana scenery Explore the Sweet Grass Hillsideal for hiking, birdwatching, and panoramic views Enjoy fishing or boating on the scenic Marias River Take in the breathtaking drives and peaceful outdoor lifestyle...
...Sephora, a division of LVMH - Mot Hennessy Louis Vuitton, is a global luxury leader and high growth innovative Omni-beauty retailer, constantly pushing the boundaries to beautify peoples lives and creating the worlds most loved beauty community. Today, we run Omni...
...generations. Join us and design your place with Stantec. Stantecs Federal Buildings group is seeking qualified candidates to support our... ...internal team members and/or external consultants, owner, contractor, and subcontractors. Manage and track change orders,...