Role Description:
1. Provide whit glove support onsite for Audio/Video solution at conference rooms for larger events, meetings, and webinars.
2. Performing tasks that require physical presence at a Customer Locations.
3. Performing installation, Configuration and troubleshooting of Audio/Video devices, Conference rooms devices, Windows devices, and Teams /Zoom conferencing solutions.
4. Performing connectivity management tasks such as connecting, hard reset, soft reset, providing remote access to Level 2 teams and supporting remain to support whole meeting or event durations.
5. Replacing faulty or damaged Equipment Components, such as hard drives, power supplies, or network cards.
6. Performing basic troubleshooting steps such as power cycling Devices or checking physical connections.
7. Performing physical maintenance tasks such as rack and stack operations, Equipment labeling.
8. Handling the installation, replacement, or removal of Equipment Components.
9. Ensure proper physical connectivity by connecting and testing network cables, fiber optic connections and communication links.
10. Maintaining an inventory of Equipment, tracking serial numbers, and managing spare parts, and
11. Performing on-site troubleshooting tasks, such as verifying power and network Connectivity, checking indicator lights, or physically inspecting Devices
12. Perform asset management.
13. Perform Audio/Video testing on conference rooms and prep the rooms 1 hour before the events or meetings
Competencies: Software Asset Management - ITAM
Essential Skills: 1. Strong knowledge in ITIL process.2. ITIL Certification3. Strong communication4. Good understanding of Audio/Video technologies5. Good understanding of VIP support for conference rooms setup 6. Good experience with End user and Deskside support
...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another...
...Genden Auto Parts is a family-owned and operated business, offers flexible working hours and supports growth opportunities throughout the company. We are seeking a reliable and responsible Auto Parts Delivery Driver to join our team. In this role, you will be responsible...
...Tractor/Truck in order to qualify for this opportunity. We are an Owner Operator Fleet only. We do not own any trucks, nor do we hire direct... ...Job: Stripes Logistics is seeking dedicated and reliable Power-Only Tractor Owner-Operators to handle container and dry van loads...
...Position Summary We are seeking a dependable and safety-focused Forklift Operator / Material Handler to support daily warehouse... ...Operate forklifts and material handling equipment (sit-down, stand-up, reach truck, pallet jack, as applicable) in a safe and efficient manner...
...Houston, TX Type of Employment Contract-to-Hire Employer Info Our client is a manufacturer specializing in subsea pipeline components and forged products. Job Summary This position is responsible for working in a manufacturing environment to...