Job Description

Job Title: Sr. ServiceNow ITSM Developer

Location: NJ/Basking Ridge

Duration: 3 Months CTH

Job Description:

ServiceNow Platform Development & Administration

• Architect, configure, and manage the ServiceNow CMDB for effective asset and service tracking.
• Deploy and maintain MID Servers to enable robust system integrations and data aggregation.
• Drive ITOM implementations, including Discovery, Event Management, and Service Mapping.

Dashboards and Monitoring Solutions

• Develop and deploy custom health dashboards tailored to customer and organizational requirements.
• Enhance and maintain out-of-the-box dashboards for better data visualization and reporting.

Integration and API Development

• Design and implement secure APIs (REST/SOAP) for seamless system integrations.
• Ensure compliance with security protocols, including mTLS configuration for secure data communications.

Stakeholder Collaboration

• Work closely with business and IT stakeholders to gather requirements and translate them into scalable technical solutions.
• Provide leadership and mentorship to junior developers and administrators.

Documentation and Best Practices

• Maintain detailed documentation for configurations, workflows, integrations, and customizations.
• Adhere to and promote best practices for change management and system governance.

Skills:

• ServiceNow
• ITOM
• SecOps - Support with deep ITSM

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