Job Description

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to manage the network that makes mission success possible. Make an impact by using your skills to deliver “One GDIT Network” for our clients.

Job Description

We are seeking an experienced ServiceNow Solutions Architect to lead the design, development, and implementation of ServiceNow solutions in support of our government contracts. The ideal candidate will possess a strong background in ServiceNow platform architecture, government compliance standards, and a proven track record of delivering ServiceNow capabilities within the federal environment.

Key Responsibilities

• Sales/Pre-Sales: Experience and a track record of growing ServiceNow work through successful sales and pre-sales efforts.
• Solution Design & Architecture: Lead the end-to-end design of ServiceNow solutions tailored to meet government contract requirements, ensuring alignment with security, compliance, and operational standards.
• Stakeholder Collaboration: Work closely with government clients, project managers, and cross-functional teams to gather requirements and translate them into scalable ServiceNow architectures.
• Implementation Support: Provide guidance during the development, configuration, and deployment of ServiceNow modules, including ITSM, HR, Security Operations, and Custom Applications.
• Compliance & Security: Ensure all ServiceNow solutions adhere to government regulations such as FISMA, FedRAMP, NIST, and other relevant standards.
• Technical Leadership: Serve as a technical expert and mentor for development teams, ensuring best practices in configuration, scripting, and integrations.
• Integration & Automation: Design and implement integrations with other government systems and data sources using APIs, web services, and connectors.
• Documentation & Reporting: Develop comprehensive technical documentation, architecture diagrams, and progress reports for stakeholders and auditors.
• Continuous Improvement: Stay current with ServiceNow platform updates, government compliance requirements, and industry best practices to recommend improvements and innovations.

Qualifications

Education: Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s preferred.

Experience:

• 15+ years total experience required.
• Extensive experience in designing and implementing ServiceNow solutions Experience supporting government or federal contracts
• Experience Growing ServiceNow work through sales and pre-sales efforts.

Technical Skills:

• Strong understanding of ServiceNow architecture, workflows, scripting (JavaScript), and integrations.
• Familiarity with government security standards and compliance frameworks.
• Experience with REST, SOAP, LDAP, and other integration technologies.

Desired Attributes:

• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to quality, security, and compliance.

Certifications:

• ServiceNow Certified System Administrator required within 30 days of hire.
• ServiceNow Certified Application Developer required within 30 days of hire.
• ServiceNow Certified Implementation Specialist (ITSM, Security Operations, Discovery, HAM, SAM) required within 30 days of hire.
• ServiceNow Certified Technical Architect preferred.
• Additional security or compliance certifications (e.g., CISSP, CISM) are a plus.

Security Clearance: Ability to obtain and maintain a U.S. government security clearance up to Top Secret level strongly preferred.

Location: Remote

GDIT Is Your Place

• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Work Requirements

Years of Experience

15 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Certified System Administrator - servicenow - ServiceNow - Service now

Certified Implementation Specialist - ServiceNow

Certified Application Developer - ServiceNow

Travel Required

Less than 10%

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