Job Description

TITLE: Contractor
WORKING TITLE: Senior Salesforce Administrator

The Salesforce administrator will perform hands on administration, process automation, and other administrative functions. They will help in gathering functional/technical requirements, analyze business requirements, designing, implementing, deploying, and documenting Salesforce projects. The incumbent should be comfortable working independently, as well as being a leader and consultant in project teams.

• Maintain Salesforce organizations including user account maintenance, reports and dashboards, workflows and process automation, and other administrative functions.
• Manage Salesforce data feeds and integrations.
• Act as the liaison between our users, vendors and the application development teams
• Collaborate with other Salesforce administrators
• Work with State agencies to advance business requirements that are feasible within the time, budget, and resource constraints available
• Provide advice and recommendations to project teams as well as to management

KNOWLEDGE, SKILLS, AND ABILITIES

Required

• 5+ years of Salesforce administrative experience
• Experience with project management and process analysis and improvement.
• Good problem-solving and troubleshooting skills
• Strong analytical ability with orientation for detail and accuracy.
• Excellent verbal and written communication skills
• Understanding of Salesforce best practices and automation implementation
• Some experience working with integrations

• Salesforce Certified Administrator credential
• Advanced experience in lightning components
• Advanced experience designing user experience in Salesforce
• Demonstrated experience with Salesforce Dataloader or any data management tools
• Comfortable learning new toolsets and platforms
• Experience providing end user training and support Experience with software testing and deployment
• Experience with State of Utah applications and orgs

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