Job Description
TITLE: Contractor
WORKING TITLE: Senior Salesforce Administrator
PURPOSE AND DISTINGUISHING CHARACTERISTICS
The Salesforce administrator will perform hands on administration, process automation, and other administrative functions. They will help in gathering functional/technical requirements, analyze business requirements, designing, implementing, deploying, and documenting Salesforce projects. The incumbent should be comfortable working independently, as well as being a leader and consultant in project teams.
EXAMPLES OF TASKS
- Maintain Salesforce organizations including user account maintenance, reports and dashboards, workflows and process automation, and other administrative functions.
- Manage Salesforce data feeds and integrations.
- Act as the liaison between our users, vendors and the application development teams
- Collaborate with other Salesforce administrators
- Work with State agencies to advance business requirements that are feasible within the time, budget, and resource constraints available
- Provide advice and recommendations to project teams as well as to management
KNOWLEDGE, SKILLS, AND ABILITIES
Required
- 5+ years of Salesforce administrative experience
- Experience with project management and process analysis and improvement.
- Good problem-solving and troubleshooting skills
- Strong analytical ability with orientation for detail and accuracy.
- Excellent verbal and written communication skills
- Understanding of Salesforce best practices and automation implementation
- Some experience working with integrations
Preferred
- Salesforce Certified Administrator credential
- Advanced experience in lightning components
- Advanced experience designing user experience in Salesforce
- Demonstrated experience with Salesforce Dataloader or any data management tools
- Comfortable learning new toolsets and platforms
- Experience providing end user training and support Experience with software testing and deployment
- Experience with State of Utah applications and orgs
Job Tags
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