Job Description
Senior Medical Receptionist Location Albany, NY :
Sr. Registration Associate - Physicians Practice - Albany, NY - FT
If you are looking for an administrative position in Troy, full-time, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 4 Palisades Dr Albany, NY.
Position Highlights:
- Quality of Life: Where career opportunities and quality of life converge
- Advancement: Strong orientation program, generous tuition allowance and career development
- Work/Life: M-Th 830am-5pm F 815am-2pm
What you will do:
The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service oriented operation of a medical practice. The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter's Health Partners Medical Associates.
Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:
- Scheduling and registration
- Check-in
- Check-out
- Charge entry/claims
- End of day processes
- General duties including but not limited to:
- Document processing
- Scanning
- Inbox monitoring
Responsibilities:
- Ensure distribution of work throughout the team is sufficient to meet daily schedules
- Display leadership qualities
- Manages daily staffing needs in coordination with office and float pool managers
- Serve as a mentor and role model to all colleagues
- Schedules patient appointments to maximize patient access.
- Handles all incoming calls and directs appropriately.
- Registers patient, obtains necessary consent forms and patient demographic data.
- Collects co-pay at check-in/or check-out when applicable. Documents monies collected and generate patient receipts.
- Acts as liaison between patients and clinical staff; monitors for delays and informs patient.
- Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests.
- Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned.
- Obtains referrals for specialist office visits.
- Consistently and accurately passes charges in accordance with office policies and procedures.
- Information Processing: Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parses accurately in compliance with expected standards.
- Maintains patient confidentiality and adheres to HIPAA regulations.
- Works cooperatively with all team members to ensure quality patient care at all times.
- Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others.
- Cross covers other areas needed
What you will need:
- Strong leadership skills required
- Associate's degree preferred, High School Diploma/Equivalent Required
- Demonstrated proficiency with Microsoft Office product and other computer applications
- Demonstrated experience with delivering successful customer service
- Demonstrated experience with handling multiple priorities in a deadline driven environment.
- Managing difficult customers respectfully and without confrontation
- Previous medical office experience preferred
- Ability to lift 25 lbs.
Job Type: Full-time
Pay: $17.00 - $23.90 per hour
Benefits:
- 403(b)
- 403(b) matching
- Bereavement leave
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid orientation
- Paid time off
- Paid training
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Wellness program
Healthcare setting:
- Medical office
- Outpatient
Medical specialties:
- Internal Medicine
- Medical-Surgical
- Ob/Gyn
- Primary Care
- Surgery
Schedule:
- 5x8
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- What pay rate are you looking for?
Education:
- High school or equivalent (Required)
Experience:
- Medical Office: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- Albany, NY 12205 (Required)
Ability to Relocate:
- Albany, NY 12205: Relocate before starting work (Required)
Work Location: In person
Job Tags
Hourly pay, Full time, Relocation, Flexible hours, Day shift, Monday to Friday,