Senior Medical Receptionist Job at St Peter's Health Partners, Albany, NY

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  • St Peter's Health Partners
  • Albany, NY

Job Description

Senior Medical Receptionist Location Albany, NY :

Sr. Registration Associate - Physicians Practice - Albany, NY - FT

If you are looking for an administrative position in Troy, full-time, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 4 Palisades Dr Albany, NY.

Position Highlights:

  • Quality of Life: Where career opportunities and quality of life converge
  • Advancement: Strong orientation program, generous tuition allowance and career development
  • Work/Life: M-Th 830am-5pm F 815am-2pm

What you will do:

The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service oriented operation of a medical practice. The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter's Health Partners Medical Associates.

Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:

  • Scheduling and registration
  • Check-in
  • Check-out
  • Charge entry/claims
  • End of day processes
  • General duties including but not limited to:
  • Document processing
  • Scanning
  • Inbox monitoring

Responsibilities:

  • Ensure distribution of work throughout the team is sufficient to meet daily schedules
  • Display leadership qualities
  • Manages daily staffing needs in coordination with office and float pool managers
  • Serve as a mentor and role model to all colleagues
  • Schedules patient appointments to maximize patient access.
  • Handles all incoming calls and directs appropriately.
  • Registers patient, obtains necessary consent forms and patient demographic data.
  • Collects co-pay at check-in/or check-out when applicable. Documents monies collected and generate patient receipts.
  • Acts as liaison between patients and clinical staff; monitors for delays and informs patient.
  • Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests.
  • Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned.
  • Obtains referrals for specialist office visits.
  • Consistently and accurately passes charges in accordance with office policies and procedures.
  • Information Processing: Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parses accurately in compliance with expected standards.
  • Maintains patient confidentiality and adheres to HIPAA regulations.
  • Works cooperatively with all team members to ensure quality patient care at all times.
  • Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others.
  • Cross covers other areas needed

What you will need:

  • Strong leadership skills required
  • Associate's degree preferred, High School Diploma/Equivalent Required
  • Demonstrated proficiency with Microsoft Office product and other computer applications
  • Demonstrated experience with delivering successful customer service
  • Demonstrated experience with handling multiple priorities in a deadline driven environment.
  • Managing difficult customers respectfully and without confrontation
  • Previous medical office experience preferred
  • Ability to lift 25 lbs.

Job Type: Full-time

Pay: $17.00 - $23.90 per hour

Benefits:

  • 403(b)
  • 403(b) matching
  • Bereavement leave
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid orientation
  • Paid time off
  • Paid training
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
  • Wellness program

Healthcare setting:

  • Medical office
  • Outpatient

Medical specialties:

  • Internal Medicine
  • Medical-Surgical
  • Ob/Gyn
  • Primary Care
  • Surgery

Schedule:

  • 5x8
  • Day shift
  • Monday to Friday
  • No weekends

Application Question(s):

  • What pay rate are you looking for?

Education:

  • High school or equivalent (Required)

Experience:

  • Medical Office: 1 year (Required)
  • Customer service: 1 year (Required)

Ability to Commute:

  • Albany, NY 12205 (Required)

Ability to Relocate:

  • Albany, NY 12205: Relocate before starting work (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Relocation, Flexible hours, Day shift, Monday to Friday,

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