Job Description

Our Mission

iSeatz provides digital commerce and loyalty tech solutions that enable travel and lifestyle bookings to global customers including American Express, Expedia, and IHG Hotels. Our proprietary platform processes more than $4B a year in transactions.

We have a history of long-term trusted relationships and innovation that drives tangible value to our customers through a customizable, scalable, and secure platform, a global third party marketplace, and loyalty integration.

We aspire to put our customers at the heart of every decision and exceed their expectations with best-in-class solutions and business-value innovations.

What you’ll do

The Senior Data Analyst reports to the Senior Director of Data Solutions.

In this role, you will be responsible for all duties related to design and delivery of strategic, tactical, operational, and technical insights and reports for senior management and other stakeholders across business units.

Your Impact

• Source data, perform analyses, create reports/dashboards, and present findings that provide insights for strategic business objectives

• Leverage technical skills within Tableau, Python, PostgreSQL, Adobe Analytics, Snowflake, etc.

• Collaborate with stakeholders across the organization to provide analytical and reporting support and communicate insights

• Support the director by providing technical leadership and guidance to the rest of the department

• Translate business objectives and requirements into analytical initiatives, proactively identifying solutions and areas of opportunity for improvement and efficiency

• Develop reports, data models, analyses, and forecasting in tools such as Python, PostgreSQL, Tableau, Looker Data Studio, Adobe Analytics, and Snowflake

• Produce compelling visualizations that provide insights on business performance

• Tell the “data story” — use and analyze data from various sources and present findings and analysis to a wide range of business stakeholders

• Maintain existing Python scripts, Tableau Prep data flows, Tableau and Looker Data Studio dashboards, PostgreSQL queries, etc.

• Provide technical guidance, support, and mentorship to junior team members

• Support the implementation of data strategy and promote a data culture

What you bring to the table

• 4+ years experience of data analytics/science/insights/strategy with progressive responsibility in Business Intelligence and Analytics

• Proficiency in PostgreSQL, Python, and Tableau

• Background or degree in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance)

• Superior skills in communicating (written, verbal, and presentation) the outcomes of data analysis to business line professionals to create a value proposition, including executive level audiences

• Demonstrated experience with data sourcing, data validation, and triaging of issues related to dataflow processes such as ETLs or comparing source data to reports

• Attention to detail and a commitment to data accuracy and integrity

• Confidence to work independently and as part of a team

• Ability and initiative to find creative solutions to problems

• Extreme comfort in ambiguous, fast-paced environment

• Ability to multitask, prioritize and coordinate resources across multiple, competing deadlines

Bonus points

• Configuration experience with web analytics platforms such as Adobe Analytics

• Prior experience with Snowflake, data science, and machine learning

• Travel industry specific experience

• Experience leveraging third party APIs to obtain and create new data

Location

This role is remote and can be located anywhere inside the continental United States. iSeatz is a New Orleans-based company with Central Time Zone business hours, but feel free to work from your home office, from the beach, or from the cottage you rented for the summer!

What we bring to the table

iSeatz is among the most prominent tech employers in New Orleans. With employee engagement and community impact at the forefront of our culture, we have been named a 2020 Top Workplace by nola.com and honored as one of the CityBusinesses’ Best Places to Work since 2008, including a 1st place award in 2020, at the height of a global pandemic.

iSeatz is committed to ensuring all employees are given every opportunity to succeed and grow within and beyond their current roles and responsibilities. We work diligently to build and maintain trust among our workforce in everything we do, beginning with fostering an autonomous and thought-provoking work environment.

Micromanagement does not have a place at iSeatz. You will be trusted to use the knowledge and experience that brought you to iSeatz in tandem with the support of your manager and those around you, as needed, to deliver a high-quality end product.

We value a diverse workplace

We are committed to building and maintaining a culture of support, awareness, and sensitivity about the importance and impact of our differences and leverage these differences to build a stronger iSeatz.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the People Operations Team at humanresources@iseatz.com.

A note about joining our workforce

At iSeatz, we’re looking for candidates who are genuinely excited about joining our fast-paced and motivated team. If you’re not enthusiastic about the opportunity to be a significant contributor; to lead with confidence, discipline, impact, thoughtfulness, innovation, and accountability; and to bring your passion and drive for this specific role to the table, we ask that you kindly refrain from applying. On the other hand, if this all sounds like you, we can’t wait to hear from you! Come help us shape the future of the travel and loyalty tech industry.

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