Work Hours : 35 hours per week (Monday – Friday)
Note : If the consultant works more than 35 hours per week, overtime must be requested and approved in the Agency's timekeeping system.
The State of New York is seeking an NG911 Senior Business Analyst with public safety experience and/or prior experience working with NYC government agencies . The ideal candidate will have at least 12 years of experience as a Business Analyst , with expertise in requirements management, validation, and testing for complex projects.
This role requires close coordination with agencies to develop User Acceptance Testing (UAT) scripts , manage requirements verification and traceability , and ensure test procedures comprehensively cover requirements for the NG9-1-1 program . The analyst must effectively communicate project details to stakeholders, including executive leadership, project teams, and agency representatives .
| Specialty Skill Experience Required | ||
| Business Analysis | 12+ years of experience as a Business Analyst | Required |
| Requirements Elicitation | Conducting interviews, workshops, and surveys to gather business requirements | Required |
| Testing & Validation | Validating and testing solutions against requirements | Required |
| Documentation | Writing clear, detailed requirement documents (use cases, user stories, process flows) | Required |
| Data Analysis | Analyzing data to support requirements and decision-making (Excel, data analysis tools) | Required |
| Tools & Techniques | Experience with Jira, Confluence for requirements management | Required |
| Modeling Tools | Creating diagrams using tools like Visio | Required |
| Stakeholder Management | Defining requirements for multi-stakeholder solutions | Required |
| Public Safety Knowledge | Experience working in police, fire, EMS, or health & human services organizations | Preferred |
| NYC Government Experience | Knowledge of NYC government operations and public safety agencies | Preferred |
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