Job Description

Paradigm Life is a leading financial services company dedicated to empowering individuals with innovative wealth-building strategies. We offer a holistic approach to personal finance, ensuring our clients achieve financial freedom and security through our Perpetual Wealth Strategy. Our mission is to guide clients towards a more fulfilling life today and a secure financial future.

We are seeking an experienced Salesforce Administrator to continuously optimize and enhance our Salesforce ecosystem. This role involves designing scalable, best-practice solutions tailored to business requirements, as well as refining and managing existing implementations. The ideal candidate will possess in-depth knowledge of the Salesforce platform, excel in communication, and effectively translate complex technical details into clear, user-friendly documentation

Requirements

• 7+ years of experience as a Salesforce Administrator
• Salesforce Certified Administrator
• Administer and manage user roles, licenses, permissions, sharing rules, connected apps, managed packages and security settings
• Design, implement, and maintain automation processes, with a focus on Salesforce Flows
• Configure and manage Salesforce settings, including page layouts, record types, custom objects, approval processes, and custom fields
• Oversee and manage sandbox environments
• Develop and maintain reports and dashboards
• Manage and optimize integrations with the Salesforce platform
• Conduct data management to ensure high-quality data within Salesforce
• Analyze business requirements to design and implement tailored Salesforce solutions
• Perform routine system maintenance, including Health Check, Optimizer, Security Reviews, and Release Updates
• Provide troubleshooting support and resolve user-reported issues
• Develop and maintain comprehensive technical documentation
• Strong communication skills with the ability to collaborate with varied teams and departments

Preferred Qualifications/Experience:

• Expertise in Sales Cloud, Service Cloud, and Financial Services Cloud
• Proficiency in automation tools like Zapier, Flow and Process Builder
• Extensive experience in a highly customized Salesforce environment
• Strong experience with Salesforce integrations, including Hubspot, Salesloft, Tableau, AWS, Zapier, and Calendly
• Understanding of Apex Triggers, Classes, and Visualforce
• Proficiency with Data Migration Tools such as Data Loader and Data Import Wizard
• Previous experience in the Financial Services industry is a plus
• Additional technical certifications in Salesforce and other SAAS or technical products is a plus

Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Opportunities for professional development and career growth.
• Supportive and dynamic work environment.

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