Sales Support Representative I job at Planet Group Barrett Parkway, GA, US

Job Description

As a Global Account Manager, you will be a key member of a sales team responsible for sales, service, growth, and relationship management within an assigned global sales region, supporting both domestic and international customers.

ESSENTIAL ACCOUNTABILITIES:

Work as the customers advocate and manage all aspects of customer communications within the assigned territory.
Coordinates and collaborates with disparate groups within the company (lab scientists, marketing, order fulfillment, shipping, outside sales, direct teams) to meet the needs of our customers.
Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.
Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems.
Territory includes international distributors and global teams, as well as domestic (US) customers.
Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.
Participate in business process improvement groups and assist in driving change throughout the organization.
Some travel will be required (including overnight) to attend trade shows and conferences.

QUALIFICATIONS:

Bachelors degree in life science and/or business-related field
1-2 years of previous account management, marketing, sales or customer service experience
Order management/ERP software familiarity (Sage, SAP, etc.)
Salesforce or other CRM experience
Excellent oral and written communication skills
Ability to multitask and prioritize tasks in a busy environment
Critical problem solving and analytical skills
Computer proficiency and strong familiarity with Microsoft Office
Detail-oriented with exceptional organizational skills
Positive attitude with an ability to work well independently as well as part of a team
Customer focused
Ability to travel up to 15%

Pay ranges between $20-24/hr and is based on expereince

Job Tags

Contract work, Night shift,

Similar Jobs

Riot Games

Principal UX Writer - Riftbound Job at Riot Games

...As a UX Writer, youll shape the player experience across one of our games -fromtext and tutorials to UI and packaging. Your job isnt to balance mechanics; its to design understanding. Youll collaborate with designers, producers, and narrative partners to make sure...

Liberty Personnel Services, Inc.

SQL Developer (SSIS, ETL, APIs, c#) Job at Liberty Personnel Services, Inc.

...Job Details: Job Title: SQL Developer (SSIS, ETL, Stored Procedures, API, c#) NO C2C, NO THIRD PARTIES, NO SPONSORSHIP Location: East Chicago Job Type: Full-time We are seeking a talented and experienced SQL Developer to join our team! The ideal candidate...

The Shella Foundation

Data Entry Operator Job at The Shella Foundation

...that those in need receive the respect and assistance they deserve. We are looking for a reliable and detail-oriented Remote Data Entry Operator to join our team. The main role is to enter, update, and manage data accurately in our computer systems and databases....

American Red Cross

Technician I, Biomedical Equipment Job at American Red Cross

...Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian...

Openkyber

Salesforce Administrator Job at Openkyber

...system without interruption to the user Modify/configure the system to increase benefits and usability Daily administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, customization of objects, fields,...