Sales Support Representative I Job at Planet Group, Barrett Parkway, GA

RkxPYUNBV0RKV2tVem1EMXo0eTZlWEZuQkE9PQ==
  • Planet Group
  • Barrett Parkway, GA

Job Description


As a Global Account Manager, you will be a key member of a sales team responsible for sales, service, growth, and relationship management within an assigned global sales region, supporting both domestic and international customers.

ESSENTIAL ACCOUNTABILITIES:
  • Work as the customers advocate and manage all aspects of customer communications within the assigned territory.
  • Coordinates and collaborates with disparate groups within the company (lab scientists, marketing, order fulfillment, shipping, outside sales, direct teams) to meet the needs of our customers.
  • Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.
  • Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems.
  • Territory includes international distributors and global teams, as well as domestic (US) customers.
  • Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.
  • Participate in business process improvement groups and assist in driving change throughout the organization.
  • Some travel will be required (including overnight) to attend trade shows and conferences.
QUALIFICATIONS:
  • Bachelors degree in life science and/or business-related field
  • 1-2 years of previous account management, marketing, sales or customer service experience
  • Order management/ERP software familiarity (Sage, SAP, etc.)
  • Salesforce or other CRM experience
  • Excellent oral and written communication skills
  • Ability to multitask and prioritize tasks in a busy environment
  • Critical problem solving and analytical skills
  • Computer proficiency and strong familiarity with Microsoft Office
  • Detail-oriented with exceptional organizational skills
  • Positive attitude with an ability to work well independently as well as part of a team
  • Customer focused
  • Ability to travel up to 15%
Pay ranges between $20-24/hr and is based on expereince 

Job Tags

Contract work, Night shift,

Similar Jobs

Riot Games

Principal UX Writer - Riftbound Job at Riot Games

 ...As a UX Writer, youll shape the player experience across one of our games -fromtext and tutorials to UI and packaging. Your job isnt to balance mechanics; its to design understanding. Youll collaborate with designers, producers, and narrative partners to make sure... 

Goodwill Industries of San Diego County

Processing Worker I Job at Goodwill Industries of San Diego County

 ...assists in stocking the floor and pulling merchandise. Opens and closes donations area. Accepts and safeguards donations and keeps processing and donation areas in a clean, safe and organized manner. Provides excellent customer service to donors and customers.... 

Royal Star Realty

Data Entry Clerk Job at Royal Star Realty

 ...a detail-oriented and dependable Remote Data Entry Clerk to support our administrative and...  ...Process forms, documents, and reports in a timely manner Follow data confidentiality and...  ...Job Details Job Type: Full-Time or Part-Time Work Location: Remote (Work from... 

USAA

Compliance Analyst Intermediate Job at USAA

Compliance Analyst Intermediate Location Hybrid remote in Plano, TX : Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees... 

Trinity Employment Specialists

Industrial Setup Mechanic Job at Trinity Employment Specialists

 ...for interview tips and many job opportunities! * Repair, install, adjust, or maintain industrial production and processing machinery or refinery and pipeline distribution systems. May also install, dismantle, or move machinery and heavy equipment according to plans.