Sales Support Representative I job at Planet Group Barrett Parkway, GA, US

Job Description

As a Global Account Manager, you will be a key member of a sales team responsible for sales, service, growth, and relationship management within an assigned global sales region, supporting both domestic and international customers.

ESSENTIAL ACCOUNTABILITIES:

Work as the customers advocate and manage all aspects of customer communications within the assigned territory.
Coordinates and collaborates with disparate groups within the company (lab scientists, marketing, order fulfillment, shipping, outside sales, direct teams) to meet the needs of our customers.
Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.
Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems.
Territory includes international distributors and global teams, as well as domestic (US) customers.
Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.
Participate in business process improvement groups and assist in driving change throughout the organization.
Some travel will be required (including overnight) to attend trade shows and conferences.

QUALIFICATIONS:

Bachelors degree in life science and/or business-related field
1-2 years of previous account management, marketing, sales or customer service experience
Order management/ERP software familiarity (Sage, SAP, etc.)
Salesforce or other CRM experience
Excellent oral and written communication skills
Ability to multitask and prioritize tasks in a busy environment
Critical problem solving and analytical skills
Computer proficiency and strong familiarity with Microsoft Office
Detail-oriented with exceptional organizational skills
Positive attitude with an ability to work well independently as well as part of a team
Customer focused
Ability to travel up to 15%

Pay ranges between $20-24/hr and is based on expereince

Job Tags

Contract work, Night shift,

Similar Jobs

American IT Systems

C++ Developers Job at American IT Systems

...LTTS ID# 518911 Title: C++ Developers Location: Omaha, Nebraska Contract role Job Description & Skill Requirement: Create robust, scalable C++ applications and algorithms. Performance Optimization: Identify bottlenecks, improve...

Fiserv

Inventory Control Job at Fiserv

...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions...

Sonshine Commercial Cleaning

Commercial Cleaner Job at Sonshine Commercial Cleaning

...approximately 2 hours Duties include: Floors Mopping, dust mopping, vacuuming and sweeping Pulling trash and replacing liners Kitchens and breakrooms Disinfect tabletops, counters and sinks, etc. Restrooms Disinfect toilets and sinks, Basics On job...

Captivate Search Marketing

SEO Internships Job at Captivate Search Marketing

About the SEO InternshipCaptivate Search Marketing is now accepting applications for our SEO Internship Program for the Fall 2025 college semester.This SEO internship position is paid and offers extremely valuable hands-on work experience for the right candidate(s)...

UT Southwestern Medical Center

Associate Director of Research- Clinical Informatics Center [Req#: 906854, Position#: 130081] Job at UT Southwestern Medical Center

...Description Opportunity UT Southwestern invites applications for the Associate Director, Research, of the Clinical Informatics Center (CIC). This role offers an unparalleled opportunity to develop and lead a research program that operates at the intersection of...