Sales Support Representative I job at Planet Group Barrett Parkway, GA, US

Job Description

As a Global Account Manager, you will be a key member of a sales team responsible for sales, service, growth, and relationship management within an assigned global sales region, supporting both domestic and international customers.

ESSENTIAL ACCOUNTABILITIES:

Work as the customers advocate and manage all aspects of customer communications within the assigned territory.
Coordinates and collaborates with disparate groups within the company (lab scientists, marketing, order fulfillment, shipping, outside sales, direct teams) to meet the needs of our customers.
Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.
Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems.
Territory includes international distributors and global teams, as well as domestic (US) customers.
Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.
Participate in business process improvement groups and assist in driving change throughout the organization.
Some travel will be required (including overnight) to attend trade shows and conferences.

QUALIFICATIONS:

Bachelors degree in life science and/or business-related field
1-2 years of previous account management, marketing, sales or customer service experience
Order management/ERP software familiarity (Sage, SAP, etc.)
Salesforce or other CRM experience
Excellent oral and written communication skills
Ability to multitask and prioritize tasks in a busy environment
Critical problem solving and analytical skills
Computer proficiency and strong familiarity with Microsoft Office
Detail-oriented with exceptional organizational skills
Positive attitude with an ability to work well independently as well as part of a team
Customer focused
Ability to travel up to 15%

Pay ranges between $20-24/hr and is based on expereince

Job Tags

Contract work, Night shift,

Similar Jobs

Philly Fuels Inc

Fuel Truck Driver Job at Philly Fuels Inc

...We are a local family owned and operated fuel company looking for a hardworking, energetic person to join our growing team.We are currently seeking someone to fill our full-time fuel delivery position.We have year round or seasonal positions available.Hours are 7am...

Veriswap

QA Tester Job at Veriswap

...Headquarters: Palo Alto, CA Requirements Must Haves ~ Deep experience testing mobile consumer applications ~ Manual QA testing experience ~4 hour overlap with PST Nice to haves ~ Automated testing experience Responsibilities Design, develop...

AGBO

Junior 2D Game Artist Job at AGBO

...Junior 2DGame Artist to join our Interactive team on a temporary basis. This is a unique, multidisciplinary role that blends concept art, 2D asset creation, and art implementation for early-stage interactive projects grounded in AGBO's commitment to high-quality, story-...

Insight Global

Remote - Technical Business Analyst Job at Insight Global

Job DescriptionWe are seeking a Technical Business Analyst to support ongoing system integration efforts a central scheduling and staffing platform. This role is highly technical and detail-oriented, focused on behind-the-scenes coordination rather than client-facing...

Tryjeeves

Global SDR Manager Job at Tryjeeves

...The Global SDR Manager will build and lead a high-performing, multi-region Sales Development organization. This leader will be responsible for defining Jeeves global outbound strategy, coaching SDRs across multiple countries, optimizing our pipeline generation engine...