Sales Support Representative I Job at Planet Group, Barrett Parkway, GA

RkxPYUNBV0RKV2tVem1EMXo0eTZlWEZuQkE9PQ==
  • Planet Group
  • Barrett Parkway, GA

Job Description


As a Global Account Manager, you will be a key member of a sales team responsible for sales, service, growth, and relationship management within an assigned global sales region, supporting both domestic and international customers.

ESSENTIAL ACCOUNTABILITIES:
  • Work as the customers advocate and manage all aspects of customer communications within the assigned territory.
  • Coordinates and collaborates with disparate groups within the company (lab scientists, marketing, order fulfillment, shipping, outside sales, direct teams) to meet the needs of our customers.
  • Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.
  • Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems.
  • Territory includes international distributors and global teams, as well as domestic (US) customers.
  • Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.
  • Participate in business process improvement groups and assist in driving change throughout the organization.
  • Some travel will be required (including overnight) to attend trade shows and conferences.
QUALIFICATIONS:
  • Bachelors degree in life science and/or business-related field
  • 1-2 years of previous account management, marketing, sales or customer service experience
  • Order management/ERP software familiarity (Sage, SAP, etc.)
  • Salesforce or other CRM experience
  • Excellent oral and written communication skills
  • Ability to multitask and prioritize tasks in a busy environment
  • Critical problem solving and analytical skills
  • Computer proficiency and strong familiarity with Microsoft Office
  • Detail-oriented with exceptional organizational skills
  • Positive attitude with an ability to work well independently as well as part of a team
  • Customer focused
  • Ability to travel up to 15%
Pay ranges between $20-24/hr and is based on expereince 

Job Tags

Contract work, Night shift,

Similar Jobs

Howard Hughes Medical Institute (HHMI)

Postdoctoral Scientist - Zhang Lab Job at Howard Hughes Medical Institute (HHMI)

 ...and professionals. Together, were unlocking the fundamentals of biology and building an open, inclusive future for science. We...  ...human organoids. What you bring: A Ph.D. or M.D./Ph.D. degree in Molecular and Cellular Biology, Developmental Biology, Reproductive... 

Sea Fox Boat Company Inc.

Warehouse Associate Job at Sea Fox Boat Company Inc.

 ...Sea Fox Boat Company is an industry-leading saltwater fishing boat manufacturer We are seeking a reliable and hardworking Warehouse Associate to support operations in our boat manufacturing facility . This role involves handling marine parts and materials, managing... 

Royal Caribbean Group

Pastry Cook - Rci Job at Royal Caribbean Group

 ...charge of producing the wide variety of delights available to our guest onboard our ships; items include: sweets cold and frozen, ice creams, ice cakes, pudding, chocolates, and more! Advanced pastry cooking methods, knowledge of mix techniques, and experience in a high... 

Grand Circle Cruise Line

Chief Engineer Job at Grand Circle Cruise Line

 ...command of English Preferable work experience on passenger ships Seaman's book Certificates : Certificate of Competency Chief Engineer (A-III/23000kW)Basic Safety Training (STCW Code VI/1)Passenger Ship Safety (STCW Code V/2)Proficiency in Survival... 

USIC Locating Services, LLC

Utility Locator Job at USIC Locating Services, LLC

 ...our strong commitment to quality and safety. We are Americas leader in underground utility damage prevention and advanced infrastructure services, performing more than 84 million locates each year for the more than 1,400 telecommunications, electric, gas, water, and...