Sales Support Representative I job at Planet Group Barrett Parkway, GA, US

Job Description

As a Global Account Manager, you will be a key member of a sales team responsible for sales, service, growth, and relationship management within an assigned global sales region, supporting both domestic and international customers.

ESSENTIAL ACCOUNTABILITIES:

Work as the customers advocate and manage all aspects of customer communications within the assigned territory.
Coordinates and collaborates with disparate groups within the company (lab scientists, marketing, order fulfillment, shipping, outside sales, direct teams) to meet the needs of our customers.
Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.
Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems.
Territory includes international distributors and global teams, as well as domestic (US) customers.
Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.
Participate in business process improvement groups and assist in driving change throughout the organization.
Some travel will be required (including overnight) to attend trade shows and conferences.

QUALIFICATIONS:

Bachelors degree in life science and/or business-related field
1-2 years of previous account management, marketing, sales or customer service experience
Order management/ERP software familiarity (Sage, SAP, etc.)
Salesforce or other CRM experience
Excellent oral and written communication skills
Ability to multitask and prioritize tasks in a busy environment
Critical problem solving and analytical skills
Computer proficiency and strong familiarity with Microsoft Office
Detail-oriented with exceptional organizational skills
Positive attitude with an ability to work well independently as well as part of a team
Customer focused
Ability to travel up to 15%

Pay ranges between $20-24/hr and is based on expereince

Job Tags

Contract work, Night shift,

Similar Jobs

U.S. Army

Unmanned Aircraft System Operator (U.S. Army) Job at U.S. Army

...and certifications including: Online schooling and correspondence courses Part-time schooling Entrepreneurship training for those interested in starting a small business Flight school Licensing and certification courses Vocational training and trade schools...

RetailEXPO

Marketing Coordinator, ReedPop Job at RetailEXPO

...on projects big and small, while communicating with the team to meet deadlines Seeking out the latest trends in marketing and advertising to help us achieve our audience acquisition and retention goals Requirements Demonstrate experience marketing consumer products...

tmc

Rehab Tech Job at tmc

Rehab Tech Location Tempe, AZ : Overview: Here is your opportunity to join one of the top therapy providers in the US. TMC was founded in 1995 and provides physical, occupational, and speech therapy services throughout the US. TMC is committed to a standard of excellence...

One Source Technical

PERFORMANCE AND ORGANIZATIONAL DEVELOPMENT MANAGER Job at One Source Technical

...Performance and Organizational Development Manager Location: Little Rock, Arkansas Department: Human Resources Reports To: Head of Human Resources Job Summary The Performance and Organizational Development Manager is responsible for strengthening workforce...

Fiserv

Senior Java Developer Job at Fiserv

...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions...