Job Description

Pop-A-Lock is looking for a Field Service / Roadside Technician to join our team. The Field Service Technician will be based out of our Chattanooga TN office and is responsible for providing on-site client roadside assistance.  
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.
Responsibilities: 

• Car Door Unlocking – Open customer vehicle when keys have been locked in the car.
• Jumpstart - Jump the battery of a vehicle and get customer moving again.
• Tire Change - Change tire on a vehicle when customer has a flat.
• Fuel Delivery - Deliver fuel to a customer so they can make it to a gas station.

Requirements: 

• Ability to build strong relationships with the customer and display excellent communication skills
• Ability to manage your workflow in a timely and consistent manner
• Ability to lift to 55 pounds
• Problem-solving skills and mechanical aptitude
• Knowledgeable about all safety requirements

About Pop-A-Lock:
Pop-A-Lock is one of the country's largest group of locksmith and road service technicians.  Our employees enjoy a work culture that promotes self-management , increasing levels of responsibility and multiple opportunities for growth.  
Pop-A-Lock is known for rapidly and professionally solving our customers’ problems. We built this reputation on our dedication to pride in customer satisfaction and service.

 

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