Remote Live Chat Specialist(Entry Level) Job at Solarea Bio, Waltham, MA

RTdLZERnZUFKV2tUeldQMXk0dTVmblpnQ3c9PQ==
  • Solarea Bio
  • Waltham, MA

Job Description

Job Description:

We are seeking a highly skilled and customer-focused Remote Live Chat Specialist to join our team at Solarea Bio. As a Remote Live Chat Specialist, you will be responsible for providing exceptional customer service and support to our clients and customers through live chat, ensuring a seamless and personalized experience. Your primary focus will be on resolving customer inquiries and issues in a timely and professional manner, while working from the comfort of your own remote workspace.

Key Responsibilities:

· Respond to customer inquiries and resolve issues through live chat

· Provide product information, answers, and solutions

· Collaborate with internal teams to resolve complex issues

· Utilize knowledge base and resources to stay up-to-date

· Maintain high-quality service standards and response times

Benefits:

· Competitive salary and benefits package

· Opportunity to work with a dynamic and innovative wellness company

· Professional development and growth opportunities

· Collaborative and supportive remote work environment

· Flexible working hours and remote work options

· Access to cutting-edge technology and software

· Recognition and rewards for outstanding performance

· Paid time off and holidays

· Opportunity to work on exciting and challenging projects

· Professional membership and certification opportunities

· Access to training and development programs

· Work-from-home setup and equipment provided

Requirements:

· 1+ year of experience in customer service, live chat support, or a related field

· Excellent communication, problem-solving, and typing skills

· Ability to work independently and as part of a remote team

· Proficiency in live chat software and technology

· Strong attention to detail and analytical skills

· High school diploma or equivalent required; associate's or bachelor's degree preferred

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase . Free employee scheduling, time clock and hiring tools.

Job Tags

Holiday work, Remote job, Flexible hours,

Similar Jobs

Royal Caribbean Cruises, Inc.

Assistant Refrigeration Engineer Job at Royal Caribbean Cruises, Inc.

Assistant Refrigeration EngineerThis team is responsible for the maintenance and repair of the ventilation, provision, galley and bar equipment, ice rink (where applicable) and all air conditioning equipment. Must haveFormal education within HVAC & Refrigeration and... 

Lorentz Meats

Meat Cutter/Slaughter Floor Butcher Job at Lorentz Meats

REAL WORK. REAL PEOPLE. REAL FOOD Join the Lorentz Meats Team! Lorentz Meats is a full-service, special-claims meat processor, seeking...  ...leadership. Objective: We are seeking experienced Meat Cutters and Slaughter Floor Butchers to join our team. Breaking down a... 

Uncommon Schools Roxbury Prep

Paraprofessional Job at Uncommon Schools Roxbury Prep

 ...excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description The Paraprofessional plays a central role in building an academic and cultural environment which supports our goal to prepare every Roxbury Prep... 

University of Cincinnati

Adjunct Instructor, History, Arts & Sciences Job at University of Cincinnati

Current UC employees must apply internally via SuccessFactors You are invited to submit an application to be considered for a position with more than one opening. The number of positions varies depending on the needs of the department. Rank and compensation will...

Apolis

Sap security consultant Job at Apolis

 ...Job Title: SAP Security Consultant Contract Duration: 3+ Months Work Mode: Hybrid Preferred (2-3 days onsite; open to remote for the right candidate) Location: Atlanta, GA 30328-4658, United States Overview: We are seeking a skilled SAP Security Consultant...