REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

RTdDWkNBV0JMV29aeTJYd3pJeTdmWHBtQ3c9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job,

Similar Jobs

Motogistics Logistics Inc

DRIVER FOR AMAZON! PART TIME POSITIONS AVAILABLE!!! Job at Motogistics Logistics Inc

 ...Delivery Driver/Amazon DSP/$22.50Hr ***PLUS LOTS OF BONUSES AND BENEFITS Are you interested in a new opportunity where you can work...  ...Paid Overtime What Youll Do: As a Delivery Driver, youll drive an Amazon-branded vehicle, delivering 200-250 packages per day... 

Ventex Home Health Agency Inc.

Private Duty Nursing - RN/LVN (In Home Nursing) Job at Ventex Home Health Agency Inc.

 ...PDN ( Private Duty Nursing ) for a patient with a G-tube involves a skilled nurse providing individualized, one-on-one care, typically in the patient's home, to manage the gastrostomy tube (G-tube). Responsibilities include: Administering tube feedings. Managing... 

Cornerstone Building Brands

Inside Sales Representative Job at Cornerstone Building Brands

 ...Job Description Mueller, Inc., is looking for an Inside Sales Representative to join its Robstown, TX branch. The Inside Sales...  ...and sales of metal building systems, residential metal roofing and components Enter sales orders into software systems and coordinate... 

Commonpoint

Dance Instructor Job at Commonpoint

 ...has grown tremendously in the last five years and now has a mission-driven staff of 3,000 and over 80 sites in the five boroughs. Dance Instructors are key members of the Health & Wellness team and will report to the Senior Director of Health & Wellness Department.... 

Superior Aggregates

CDL Class A, Tandem Truck Driver Job Job at Superior Aggregates

CDL Class A, Tandem Truck Driver JobWork entails the hauling asphalt hot mix to the job, asphalt debris or concrete debris to waste sites. In addition, the mobilization of equipment will required. Equipment is hauled on trailers and include skidsteers, mini-excavators...