REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

RTdDWkNBV0JMV29aeTJYd3pJeTdmWHBtQ3c9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job,

Similar Jobs

SURGE Staffing

Forklift, Tow, Clamp & Reach Truck Oper. Stand/Sit Job at SURGE Staffing

 ...Position Summary We are seeking a dependable and safety-focused Forklift Operator / Material Handler to support daily warehouse...  ...Operate forklifts and material handling equipment (sit-down, stand-up, reach truck, pallet jack, as applicable) in a safe and efficient manner... 

Goodwill Industries of San Diego County

Processing Worker I Job at Goodwill Industries of San Diego County

 ...assists in stocking the floor and pulling merchandise. Opens and closes donations area. Accepts and safeguards donations and keeps processing and donation areas in a clean, safe and organized manner. Provides excellent customer service to donors and customers.... 

USAA

Compliance Analyst Intermediate Job at USAA

Compliance Analyst Intermediate Location Hybrid remote in Plano, TX : Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees... 

Electric Boat

Nuclear Test Electrical Engineer Job at Electric Boat

 ...Responsibilities for this Position Nuclear Test Electrical Engineer US-CT-Groton Job ID: 2025-15791 Type: Full-Time # of Openings: 2 Category: Engineering EB Groton Shipyard Overview The candidate for Test Engineer I/II/Sr/Spec will work... 

Schneider Electric

Process Operator,4021,Automech Job at Schneider Electric

 ...What will you do? The Process Operator tends machinery and equipment that rivets, installs working parts, assembles, inspects, check tests, repairs and packs single pole style electrical breakers. The Process Operator also performs manual part assembly on a production...