REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

RTdDWkNBV0JMV29aeTJYd3pJeTdmWHBtQ3c9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job,

Similar Jobs

ACS Solutions

Assembler Job at ACS Solutions

 ...opportunity, today. Volt is immediately hiring Assembler in Louisville KY, 40213 As an Assembler,...  ..., including the candidate's education, work experience, work location, specific job...  ...employees with a work environment free of discrimination and harassment on the basis... 

Hatch Global Search

Health Information Management Assistant Director OOJ - 35262 Job at Hatch Global Search

 ...Job Description In this role, you will manage HIM operations and staff, which includes...  ...reconciliation, processing release of information requests, hardcopy retrieval of medical...  ...the completion of physician charts. Health Information Management Assistant Director... 

Penn State Health

Medical Assistant - Pediatrics Cherry Drive Job at Penn State Health

 ...qualify * ? Penn State Health - Hershey Medical Center Location: US:PA: Hershey...  ...: Responsible for providing assistance with various health care services, for obtaining...  ...Position Medical Assistant - Pediatrics Cherry Drive Location US:PA: Hershey... 

Nation Security

Security Operations Manager Job at Nation Security

About the Role Nation Security is seeking a skilled and committed Security Operations Manager in the Orlando area to oversee and lead security teams across multiple client sites. In this critical leadership role, you will drive operational excellence, uphold high ...

Clinical Management Consultants

Primary Care Nurse Coordinator Job at Clinical Management Consultants

 ...southern New Hampshire is now seeking an experienced Primary Care Nurse Coordinator to join their award-winning medical team! Serving...  ...reporting (HEDIS, UDS). The ideal candidate is a licensed RN with ambulatory or primary care experience, exceptional clinical assessment...