REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

RTdDWkNBV0JMV29aeTJYd3pJeTdmWHBtQ3c9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job,

Similar Jobs

Cynomi

Sales Engineer Job at Cynomi

 ...As a Sales Engineer atCynomi, you will own the full technical journey of our US MSP/MSSP partners, from Discovery through Proof of Value, Close, Onboarding, and Adoption. You will drive decision clarity, design and execute high-impact Proof of Value processes, and help... 

NP Now

OB/GYN -#1 TX group Job at NP Now

 ...overall compensation package . Community Description: Year-round outdoor activities include golfing, hunting, fishing, camping, hiking, boating Excellent public and private schools Excellent family community, great sports, humble people, top schools,... 

Trecora

Process Operator Job at Trecora

 ...following relevant plant procedures and instructions from area supervision. Monitor, control, and record plant operations. Sample, test, and record process streams as required by the QA program and procedures. Conduct activities to comply with plant safety and... 

Amazing Care Home Health Services

Pediatric Home Health Nurse Job at Amazing Care Home Health Services

 ...Amazing Care Home Health provides Private Duty Nursing which differs from other Home Health Nursing. Rather than short visits, traveling to multiple patients per shift, you work with one patient per shift. Shift lengths vary so whether you like short shifts or longer... 

Think Tell Junction

Entry Level Project Coordinator Job at Think Tell Junction

 ...experience.* Strong organizational skills and attention to detail.* Excellent verbal and written communication skills.* Ability to work collaboratively in a team environment.* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools...