Job Description

About the Role

We are looking for a Remote Client Support Specialist to help clients organize personalized experiences with care and efficiency. Youll assist with coordination, research, and general support to ensure a smooth and enjoyable experience tailored to each clients needs.

This is a fully remote position ideal for individuals who enjoy helping others, have great communication skills, and thrive in a virtual environment.

Key Responsibilities

• Communicate with clients to understand their needs, preferences, and timelines.
• Offer personalized support and guidance throughout the coordination process.
• Keep accurate records of client interactions and service details.
• Respond to questions, resolve issues, and ensure high levels of client satisfaction.
• Collaborate with your team to provide excellent service and consistent follow-up.

Qualifications

• Must be 18 or older.
• Strong verbal and written communication skills.
• Comfortable using digital tools (email, online forms, text-based communication).
• Reliable internet connection and a quiet, dedicated workspace.
• Previous experience in customer support, admin, or service roles is a plus.

Benefits

• Remote Work: Flexible, work-from-home opportunity across the U.S.
• Training Provided: Full onboarding and ongoing role-specific support.
• Positive Culture: Join a people-first, team-oriented work environment.
• Professional Growth: Gain skills in support, coordination, and service excellence.
• Perks: Access to select discounts on services for personal use.

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