Remote Chat Support Specialist (Part-Time) Job at Confidential Company, Remote

RXJtY0NnYUtJMmNUeldmL3lZbTZlblZnQ0E9PQ==
  • Confidential Company
  • Remote

Job Description

Our client is currently seeking an empathetic and proficient Online Chat Support Specialist to provide outstanding service to their customers. This individual will be responsible for answering customer inquiries, resolving issues, and maintaining their brand’s image through online chat platforms.

This is a part-time remote position, allowing you to work from the comfort of your own home while interacting with customers from all over the globe.

Responsibilities

  • Promptly respond to customer inquiries via the online chat platform, maintaining high levels of professionalism and patience.
  • Provide accurate, timely, and creative solutions to user issues to ensure customer satisfaction.
  • Effectively communicate complex information to a variety of users, adapting communication style as needed.
  • Collaborate closely with other team members, contributing to a positive, supportive team environment.
  • Continually update knowledge of the client’s products and services to provide accurate information to customers.
  • Track and report customer feedback, contributing to the continuous improvement of the client’s products.

Requirements

  • Excellent written communication skills and attention to detail.
  • Empathy and a strong ability to understand customer needs.
  • Problem-solving skills with the ability to think on your feet.
  • Experience in customer support roles, particularly in online chat or messaging.
  • Comfortable working in a fully remote environment.
  • Tech-savvy and familiar with digital tools and platforms.
  • Availability for various shifts, including weekends and holidays.
  • A high-speed internet connection.
  • Fluency in English is required; additional languages are a plus.

Perks

  • Work from home or anywhere with an internet connection.
  • A positive and stimulating work environment.
  • Flexible work hours.
  • Ongoing training and opportunities for career advancement.
  • Competitive pay with performance-based bonuses.
  • Access to the latest digital tools and software.

Does this sound like the role for you? Join our client’s team and be part of their digital revolution. Apply today to start your exciting journey!

An equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Part-time: $15 to $23 per hour (depending on experience and qualifications).

Locations : US, CA, EU, LATAM.

Jobicy job ID: 113624

Job Tags

Remote job, Hourly pay, Holiday work, Full time, Part time, Flexible hours, Shift work,

Similar Jobs

Empower Your Dream Life

Talent Acquisition Specialist Job at Empower Your Dream Life

 ...Courses. Are you ready to take the next step beyond your current career? We seek a go-getter with transferable skills, gained as a Talent Acquisition Specialist or similar type roles, because you possess valuable experience that will enhance our continued successa... 

ManpowerGroup

Industrial Robotics Mechanical Project Engineer Job at ManpowerGroup

Manpower Engineering is seeking a Mechanical Project Engineer with strong experience in industrial robotic automation, specifically within robotic welding system design and build. The ideal candidate will have hands-on experience leading robotics automation projects from... 

Benton House of Decatur

Caregiver-Resident Assistant/CNA/Personal Care Attendant Job at Benton House of Decatur

 ...Company Overview Benton House is dedicated to providing exceptional assisted living and memory care services, ensuring that seniors maintain their independence, dignity, and choice. Our communities are designed to foster happiness and health, allowing residents to continue... 

Lockheed Martin

Security Information Systems Specialist Job at Lockheed Martin

 ...system administration of various supporting systems utilized by a security operations center. Familiarity with Microsoft SQL server...  ...provisions of the ICD, NISPOM, and DOD 5205.07 Special Access Program (SAP) Security Manuals. Responsibilities: You will provide... 

Teck

Mine Operator - Casual - Talent Pool Job at Teck

 ...a career that works for your future and your community.Teck Alaska Incorporateds Red Dog Operations is building a Talent Pool of Mine Operators to support both immediate hiring needs and future opportunities as our operations evolve. Whether you're actively seeking...