Remote Chat Support Specialist (Part-Time) Job at Confidential Company, Remote

RXJtY0NnYUtJMmNUeldmL3lZbTZlblZnQ0E9PQ==
  • Confidential Company
  • Remote

Job Description

Our client is currently seeking an empathetic and proficient Online Chat Support Specialist to provide outstanding service to their customers. This individual will be responsible for answering customer inquiries, resolving issues, and maintaining their brand’s image through online chat platforms.

This is a part-time remote position, allowing you to work from the comfort of your own home while interacting with customers from all over the globe.

Responsibilities

  • Promptly respond to customer inquiries via the online chat platform, maintaining high levels of professionalism and patience.
  • Provide accurate, timely, and creative solutions to user issues to ensure customer satisfaction.
  • Effectively communicate complex information to a variety of users, adapting communication style as needed.
  • Collaborate closely with other team members, contributing to a positive, supportive team environment.
  • Continually update knowledge of the client’s products and services to provide accurate information to customers.
  • Track and report customer feedback, contributing to the continuous improvement of the client’s products.

Requirements

  • Excellent written communication skills and attention to detail.
  • Empathy and a strong ability to understand customer needs.
  • Problem-solving skills with the ability to think on your feet.
  • Experience in customer support roles, particularly in online chat or messaging.
  • Comfortable working in a fully remote environment.
  • Tech-savvy and familiar with digital tools and platforms.
  • Availability for various shifts, including weekends and holidays.
  • A high-speed internet connection.
  • Fluency in English is required; additional languages are a plus.

Perks

  • Work from home or anywhere with an internet connection.
  • A positive and stimulating work environment.
  • Flexible work hours.
  • Ongoing training and opportunities for career advancement.
  • Competitive pay with performance-based bonuses.
  • Access to the latest digital tools and software.

Does this sound like the role for you? Join our client’s team and be part of their digital revolution. Apply today to start your exciting journey!

An equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Part-time: $15 to $23 per hour (depending on experience and qualifications).

Locations : US, CA, EU, LATAM.

Jobicy job ID: 113624

Job Tags

Remote job, Hourly pay, Holiday work, Full time, Part time, Flexible hours, Shift work,

Similar Jobs

SIU Consultant Group

Data Entry Typist Job at SIU Consultant Group

 ...to employers, insurance carriers, public entities, third-party administrators, and legal counsel. With a reputation...  ...reliable and detail-oriented Data Entry Typist to join our team remotely. The...  ...hours Easy and repetitive tasks Entry-level friendly... 

Openkyber

Salesforce Administrator Job at Openkyber

 ...Technical Environment The Product Specialist 5 will serve as the primary administrator, focusing on system maintenance, customization, data integrity, and end-user support. 1. Salesforce Administration & Configuration (5+ Years Required) System Maintenance... 

Clean Harbors

OTR Tanker/ Vac Class A Driver Job at Clean Harbors

 ...a Regional/ OTR Class A Tanke/Vac Driver to join their safety-conscious team in...  ...other lines of business, ex: vans/transport tankers/ end dumps. Expect 10-14 days out but could...  ...pay Qualifications ~ Class A CDL ~12+ months of Class A driving experience... 

MRINetwork Jobs

Robotics Engineer Job at MRINetwork Jobs

 ...Robotics Engineer Automotive - Stamping and Assembly Location: Southern California. | $95K $120K Join a Growing Automotive & Consumer Products Manufacturer! Full benefits, 401k match, PTO, relocation assistance & more! Were looking for a... 

American Red Cross

Blood Collection Staff - Customer Service Job at American Red Cross

 ...We provide Paid-Training no prior medical experience required! Joining The American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming...