Remote Chat Support Specialist (Part-Time) Job at Confidential Company, Remote

RXJtY0NnYUtJMmNUeldmL3lZbTZlblZnQ0E9PQ==
  • Confidential Company
  • Remote

Job Description

Our client is currently seeking an empathetic and proficient Online Chat Support Specialist to provide outstanding service to their customers. This individual will be responsible for answering customer inquiries, resolving issues, and maintaining their brand’s image through online chat platforms.

This is a part-time remote position, allowing you to work from the comfort of your own home while interacting with customers from all over the globe.

Responsibilities

  • Promptly respond to customer inquiries via the online chat platform, maintaining high levels of professionalism and patience.
  • Provide accurate, timely, and creative solutions to user issues to ensure customer satisfaction.
  • Effectively communicate complex information to a variety of users, adapting communication style as needed.
  • Collaborate closely with other team members, contributing to a positive, supportive team environment.
  • Continually update knowledge of the client’s products and services to provide accurate information to customers.
  • Track and report customer feedback, contributing to the continuous improvement of the client’s products.

Requirements

  • Excellent written communication skills and attention to detail.
  • Empathy and a strong ability to understand customer needs.
  • Problem-solving skills with the ability to think on your feet.
  • Experience in customer support roles, particularly in online chat or messaging.
  • Comfortable working in a fully remote environment.
  • Tech-savvy and familiar with digital tools and platforms.
  • Availability for various shifts, including weekends and holidays.
  • A high-speed internet connection.
  • Fluency in English is required; additional languages are a plus.

Perks

  • Work from home or anywhere with an internet connection.
  • A positive and stimulating work environment.
  • Flexible work hours.
  • Ongoing training and opportunities for career advancement.
  • Competitive pay with performance-based bonuses.
  • Access to the latest digital tools and software.

Does this sound like the role for you? Join our client’s team and be part of their digital revolution. Apply today to start your exciting journey!

An equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Part-time: $15 to $23 per hour (depending on experience and qualifications).

Locations : US, CA, EU, LATAM.

Jobicy job ID: 113624

Job Tags

Remote job, Hourly pay, Holiday work, Full time, Part time, Flexible hours, Shift work,

Similar Jobs

HomeWorks Energy, Inc.

Brand Ambassador Job at HomeWorks Energy, Inc.

 ...hourly position plus commission. HOMEWORKS ENERGY is hiring Brand Ambassadors starting at $23 per hour plus commission ($200-$300 per week...  ...and reliable form of transportation. Must be okay traveling to territory locations up to 1 hour away (mileage is reimbursed... 

Mayo Clinic

Social Worker - MSW, LGSW, LICSW Job at Mayo Clinic

 ...to succeed. The Mayo Clinic Section of Social Work has various positions available in...  ...settings. The role of an inpatient social worker at Mayo Clinic is to assess and support...  ...consideration: CV/Resume Cover Letter Internal candidates must also attach their three... 

Rumble Boxing - Livingston, NJ

Brand Ambassador Job at Rumble Boxing - Livingston, NJ

 ...Rock and model Rumble retail/gear for social media Represent brand values inside and outside the studios Conduct studio tours...  ...Must have proficient computer skills Daily and/or occasional travel may be required Must be able to work at least 15-20 hours per... 

Whole Foods Market

Order Selector, Distribution Center Job at Whole Foods Market

 ...Perishable Distribution Center with Floral, Meat and Produce products. Temps range from 10 ( Freezer) to 46 degrees (including a banana...  ...jack (either single or double) Assist in cleaning the warehouse, maintaining a safe working environment Comply with all applicable... 

PSC Biotech

Robotics Automation Engineer Job at PSC Biotech

 ...learn. At PSC Biotech, its about more than just a jobits about your career and your future. Your Role As a Robotics Engineer supporting pharmaceutical manufacturing programs, you will play a key role in designing, developing, integrating, and validating...