Remote Chat Support Specialist (Part-Time) Job at Confidential Company, Remote

RXJtY0NnYUtJMmNUeldmL3lZbTZlblZnQ0E9PQ==
  • Confidential Company
  • Remote

Job Description

Our client is currently seeking an empathetic and proficient Online Chat Support Specialist to provide outstanding service to their customers. This individual will be responsible for answering customer inquiries, resolving issues, and maintaining their brand’s image through online chat platforms.

This is a part-time remote position, allowing you to work from the comfort of your own home while interacting with customers from all over the globe.

Responsibilities

  • Promptly respond to customer inquiries via the online chat platform, maintaining high levels of professionalism and patience.
  • Provide accurate, timely, and creative solutions to user issues to ensure customer satisfaction.
  • Effectively communicate complex information to a variety of users, adapting communication style as needed.
  • Collaborate closely with other team members, contributing to a positive, supportive team environment.
  • Continually update knowledge of the client’s products and services to provide accurate information to customers.
  • Track and report customer feedback, contributing to the continuous improvement of the client’s products.

Requirements

  • Excellent written communication skills and attention to detail.
  • Empathy and a strong ability to understand customer needs.
  • Problem-solving skills with the ability to think on your feet.
  • Experience in customer support roles, particularly in online chat or messaging.
  • Comfortable working in a fully remote environment.
  • Tech-savvy and familiar with digital tools and platforms.
  • Availability for various shifts, including weekends and holidays.
  • A high-speed internet connection.
  • Fluency in English is required; additional languages are a plus.

Perks

  • Work from home or anywhere with an internet connection.
  • A positive and stimulating work environment.
  • Flexible work hours.
  • Ongoing training and opportunities for career advancement.
  • Competitive pay with performance-based bonuses.
  • Access to the latest digital tools and software.

Does this sound like the role for you? Join our client’s team and be part of their digital revolution. Apply today to start your exciting journey!

An equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Part-time: $15 to $23 per hour (depending on experience and qualifications).

Locations : US, CA, EU, LATAM.

Jobicy job ID: 113624

Job Tags

Remote job, Hourly pay, Holiday work, Full time, Part time, Flexible hours, Shift work,

Similar Jobs

Habitat for Humanity of Omaha

Grant Manager (Private Funding) Job at Habitat for Humanity of Omaha

 ...Description At Habitat for Humanity of Omaha, private funding partnerships are essential to building homes and hope. The Grant Manager is a relationship-builder and strategist who leads our foundation and corporate grant portfolio. This role combines writing and research... 

Lawrence Landscape Group

INTERNSHIP OPPORTUNITY Job at Lawrence Landscape Group

 ...INTERNSHIP OPPORTUNITY CHARLOTTE, NC Full-Time, Paid Internship | Rotational Components About Us Lawrence Landscape Group is dedicated to excellence in commercial landscaping. As one of the largest privately-owned commercial landscaping companies in the nation... 

Med Source Consultants

Family Medicine Physician - 3748 Job at Med Source Consultants

 ...Family Medicine Physician 3748 Part-time 20 to 25 hours *Family Medicine clinic in an underserved community doing amazing work. *20-25 hours/week on-site at Brighton, MA site, Of the listed hours, 16-20 clinical hours and 4-5 admin hours per week *Team with several... 

Gilead Sciences

Scientist, Biology Job at Gilead Sciences

 ...organizational and planning skills. Basic Qualifications: ~ Bachelor's Degree and 6 years experience OR ~ Master's Degree and 4 years...  ...Ph.D. in immunology, oncology, virology, molecular/cell biology, or related field with 2+ years of postdoctoral experience with... 

Three Saints Bay

Commissioned Security Officer (Armed) (5346) Job at Three Saints Bay

 ...# of Openings **1**Apply Now (Emerald Isle Federal Services, LLC, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking Commissioned...  ...years of recent armed security experience+ U.S. citizenship with ability to obtain and...