Remote Chat Support Specialist (Part-Time) Job at Confidential Company, Remote

RXJtY0NnYUtJMmNUeldmL3lZbTZlblZnQ0E9PQ==
  • Confidential Company
  • Remote

Job Description

Our client is currently seeking an empathetic and proficient Online Chat Support Specialist to provide outstanding service to their customers. This individual will be responsible for answering customer inquiries, resolving issues, and maintaining their brand’s image through online chat platforms.

This is a part-time remote position, allowing you to work from the comfort of your own home while interacting with customers from all over the globe.

Responsibilities

  • Promptly respond to customer inquiries via the online chat platform, maintaining high levels of professionalism and patience.
  • Provide accurate, timely, and creative solutions to user issues to ensure customer satisfaction.
  • Effectively communicate complex information to a variety of users, adapting communication style as needed.
  • Collaborate closely with other team members, contributing to a positive, supportive team environment.
  • Continually update knowledge of the client’s products and services to provide accurate information to customers.
  • Track and report customer feedback, contributing to the continuous improvement of the client’s products.

Requirements

  • Excellent written communication skills and attention to detail.
  • Empathy and a strong ability to understand customer needs.
  • Problem-solving skills with the ability to think on your feet.
  • Experience in customer support roles, particularly in online chat or messaging.
  • Comfortable working in a fully remote environment.
  • Tech-savvy and familiar with digital tools and platforms.
  • Availability for various shifts, including weekends and holidays.
  • A high-speed internet connection.
  • Fluency in English is required; additional languages are a plus.

Perks

  • Work from home or anywhere with an internet connection.
  • A positive and stimulating work environment.
  • Flexible work hours.
  • Ongoing training and opportunities for career advancement.
  • Competitive pay with performance-based bonuses.
  • Access to the latest digital tools and software.

Does this sound like the role for you? Join our client’s team and be part of their digital revolution. Apply today to start your exciting journey!

An equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Part-time: $15 to $23 per hour (depending on experience and qualifications).

Locations : US, CA, EU, LATAM.

Jobicy job ID: 113624

Job Tags

Remote job, Hourly pay, Holiday work, Full time, Part time, Flexible hours, Shift work,

Similar Jobs

Carnival Cruise Line

Performance Analytics Analyst Job at Carnival Cruise Line

 ...savor the journey.We're looking for an experienced Performance Analytics Analyst to fill this hybrid role which is based out of our Miami...  ...protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and... 

Propolis

Se Solicitan: Housekeepers Profesionales $17/h-$19/h (Tiempo Completo y Supervisores) Job at Propolis

 ...Buscamos personas responsables, activas y detallistas para unirse a nuestro equipo de limpieza. Este puesto requiere energa, compromiso y orgullo por el trabajo bien hecho. Posiciones Disponibles: Housekeeper desde $17 por hora (segn experiencia) Supervisor... 

Kelly Services

Electronics/Components Technician Job at Kelly Services

 ...Professional & Industrial team as a **Mechanical** **/Components Technician** at our **Rio Rancho, NM** location where we work directly...  ...? You'll be:**+ Maintaining, operating, and performing light repairs on machinery and/or product lines+ Proactively identify defects... 

Techcliff Group

Sr. Web Accessibility Engineer Job at Techcliff Group

 ...Sr. Web Accessibility Engineer We're looking for a hands-on Web Accessibility Engineer who loves to enable amazing customer experiences...  ...the Commerce group you will help guide the requirements development, story creation, and implementation of Accessibility... 

US Veterans Health Administration

Police Officer Job at US Veterans Health Administration

 ...Summary This position is vital to the VA Police Services often serving as the face of the VA and as the first person a Veteran...  ...filled. Duties: The incumbent serves as a Police Officer carrying out responsibilities where most work is performed on...