Job Description

Job Summary
We are seeking a friendly and customer-focused Remote Chat Representative to join our team. As a Remote Chat Representative, you will be responsible for responding to customer inquiries via live chat, resolving issues, and providing excellent customer service.
Responsibilities
Respond to customer inquiries via live chat in a timely and professional manner.
Resolve customer issues and concerns, escalating complex issues to senior representatives.
Provide accurate and helpful information to customers, addressing their questions and concerns.
Utilize knowledge base and resources to resolve customer inquiries efficiently.
Maintain a high level of customer satisfaction, ensuring prompt resolution of customer issues.
Requirements
High School Diploma or equivalent required.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment, handling multiple chat conversations simultaneously.
Strong problem-solving and analytical skills.
Basic computer skills, including typing, navigation, and software applications.
Reliable internet connection and quiet workspace.
Nice To Have
Previous customer service experience.
Familiarity with helpdesk or customer relationship management (CRM) software.
Certification in customer service.
What We Offer
Flexible scheduling, including part-time and full-time options.
Opportunities for advancement and professional growth.
Remote work environment, allowing you to work from the comfort of your own home.
Comprehensive training and support to help you succeed in your role.
Must have skills
Data Entry
Customer service
Good to have skills
Customer service

Job Tags

Full time, Part time, Remote job, Flexible hours,

Similar Jobs

Honeybee Hires

Pediatric Speech-Language Pathologist Assistant (SLPA) Job at Honeybee Hires

...The Honeybee team is excited to welcome a compassionate Pediatric Speech Language Pathology Assistant (SLPA) who is passionate about helping children become confident communicators. This is an exceptional opportunity to be part of a clinician-owned private practice...

Paradigm Commercial Construction

Framers Job at Paradigm Commercial Construction

...framer, trim carpenter, and field superintendent. POSITION: Framer position is required to construct structures using general framing knowledge. Framers are expected to work efficiently and safely to meet schedules to accomplish deadlines, in addition to any other...

Northeast Healthcare Recruitment, Inc.

Contract Licensed Mental Health Counselor/Social Worker Job at Northeast Healthcare Recruitment, Inc.

...Contract)About the RoleWe are seeking aLicensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW),or Licensed Mental... ...services.The ideal candidatewill have experience working with severe mental health issues and/or substanceabuse. We are...

Logan's Roadhouse

Meat Cutter / Butcher Job at Logan's Roadhouse

...then pull up a stool because opportunity and good times are calling. NOW HIRING / IMMEDIATELY HIRING FULL TIME & PART TIME Meat Cutter / Butcher Requirements: ~ Must be 18 years of age to operate kitchen equipment ~1 year of kitchen / culinary / chef...

Merrill-Stevens Yachts

Marine Yacht Brokers Job at Merrill-Stevens Yachts

Job Description: Merrill-Stevens Yachtsis experiencing rapid growth and needsExperienced Yacht Brokersfor our Sales Team. Our shipyard is under Major Renovation and provides work of the highest international standards to meet Classification Society Requirements of ABS...

Remote Chat Representative Job at venturebeatblog, Remote

RmJTWEJnS0VKMndUeTJEL3pJbTZmSFpsRGc9PQ==