Job Description

Industry leading $B packaging company has an immediate opening for Quality Manager for their flagship plant in a suburb of Atlanta. This is a large, complex manufacturing plant with recent new equipment. It produces lots of new products and products for some of the companies largest customers so a highly visible role.

*** Excellent benefits including two bonus plans and relocation assistance are provided.

JOB SUMMARY:

QUALITY MANAGEMENT

• Oversee daily QC Lab activities. 
• Maintain quality test equipment, including maintenance and calibration and associated procedures. 
• Train technicians to recognize critical defects and perform quality checks. 
• Implement control charts and quality test procedures to ensure product performance to the customer. 
• Improve existing quality test methods and work with Analytical Services and Product Development to develop new methods when needed. 
• Interact with manufacturing associates to ensure quality procedures are clear and understood and assist production management in ensuring that quality procedures are followed. 
• Serve as Plant Management Representative for ISO 9001 and ISO 22000 Management Systems and internal audit team member. 
• Facilitate preparation and completion of customer and Quality Management System external audits and responses to any findings. 

COLLABORATION AND SUPPORT

• Provide hands-on assistance during the transition of new products to manufacturing to ensure quality standards are met. 
• Work with Product Development to develop functional product specifications prior to new product commercialization by conducting capability studies on both new and existing products. 
• Support continuous improvement efforts and implementation of the Performance System.

CUSTOMER AND SUPPLIER INTERACTION  

• Interact with customers and visit as necessary to build relationships and to understand and resolve quality issues. 
• Oversee the customer complaint system, investigate complaints, and provide feedback to customers. 
• Maintain customer scorecards. 
• Interact with raw material suppliers and manage the plant’s supplier claims.

PEOPLE LEADERSHIP 

• Lead and motivate the quality team in a manner that promotes continuous improvement, associate engagement, and a dedication to safe working conditions and behaviors. 
• Serve as a member of the Plant Leadership Team (PLT) and advocate that quality is not to be compromised.  

QUALIFICATIONS:

• 5+ years of quality experience in manufacturing
• 4-year college degree or equivalent experience
• Experience with ISO 9001 Quality System administration
• Experience with Food Safety and certifications desired
• Demonstrated success leading, providing clear directions, and influencing others
• Ability to write, present, and communicate with clarity and precision
• Consistent and strong ability to plan, organize, and manage time across multiple tasks
• Training or experience in statistical quality control methods and lean manufacturing
• Demonstrated advanced skills in MS Excel, Word, and PowerPoint

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