Job Duties:

The City of Virginia Beach is recruiting for a Planning Aide I to join the Permits & Inspections division of the Planning & Community Development Department. This position will join a team of frontline customer service experts managing the permitting process for a variety of different trades.

Duties of this position include, but are not limited to:

• Meet and greet homeowners, contractors, consultants, and staff in person at the Permits and Inspections front counter.

• Answer multiple phone lines having the ability to provide and interpret information regarding permitting inspection processes and procedures.

• Scan and upload applications, associated plans, and letters to permit files.

• Research information such as State Contractor and business license in compliance with permit issuance as allowed by the Virginia Uniform Statewide Building Code.

• Assist in gathering information for FOIA requests.

• Perform clerical and routine administrative work as assigned.

• Assists with other activities as assigned by the supervisor or division head

Official City Job Description:

Working Conditions:

Minimum Requirements:

MINIMUMS: Requires high school or GED or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Additional Requirements:


DMV Transcript: Not Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required


Attachments Required: Resume

Preferences:

Excellent communication skills both verbally and in writing (in person and over the phone)
Exceptional customer service skills.
Skill in the use of computers, including Microsoft Office Suite, SharePoint, etc.
Ability to understand and follow processes and procedures in a timely manner.
Experience working for municipal government.
Experience working at a front desk for a construction office and/or a cashier, including experience balancing money/cashier.

Special Instructions:

• Please provide a detailed application and resume supporting your experience as related to the duties and preferences advertised.

• The City of Virginia Beach offers a comprehensive benefits package, which includes eligibility for hiring bonuses, 14 holidays, paternity, maternity, and parental leave.

• Please complete the application in its entirety and include your resume if required by the posting.
• Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
• You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.

V RS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.