Operations Associate (Customer & Billing Support) Job at TRAIL DELIVERY INC, Long Beach, CA

RjdlV0NBQ0FMVzBXd21UMHlJKzRmWEJqRHc9PQ==
  • TRAIL DELIVERY INC
  • Long Beach, CA

Job Description

This is a remote position.

The Operations Associate (Customer & Billing Support) plays a key role in ensuring smooth shipment coordination and accurate billing processes within our logistics network. This position supports daily communication with customers and carriers, maintains shipment data in internal systems, and verifies payment status for completed services. The role requires attention to detail, reliability, and clear communication. Full training is provided, and work is performed remotely during standard U.S. business hours.

Responsibilities

  • Update shipment status and order information in company systems

  • Communicate with customers and carriers by email to request or provide updates

  • Confirm payment receipt in systems (view-only financial access)

  • Create and maintain billing records for completed shipments

  • Review documents for accuracy and resolve issues with missing data

  • Assist operations team with daily logistics support

  • Perform administrative data entry tasks as assigned



Requirements

  • English fluency (written and verbal)

  • Good communication skills through email

  • High attention to detail and accuracy

  • Basic spreadsheet/document handling skills

  • Ability to follow instructions and learn new tools quickly

  • Stable internet connection

  • Available Monday–Friday during US business hours


Benefits

  • Remote position

  • Paid training

  • Opportunity for long-term career growth

  • Supportive operations team

  • Stable schedule and performance bonuses



Job Tags

Full time, Remote work, Monday to Friday,

Similar Jobs

Nanotex

Assistant Property Manager Job at Nanotex

 ...Description West Coast Self-Storage Group has a full-time opening in Pasco, WA. for Customer Service Associate/Assistant Property Manager . Ideal candidates would have retail sales and customer service experience and are looking to grow within our career path.... 

National Solders Company (Pty) Ltd.

Payroll Clerk (remote) Job at National Solders Company (Pty) Ltd.

Responsibilities Manage compensation packages using payroll software Collect and verify timekeeping information for all employees Calculate pay according to hours worked incorporating leaves and overtime Calculate bonuses and commissions when appropriate... 

Clean Harbors

Traveling Driver Class A/HAZMAT Truck Driver / Equipment Operator Job at Clean Harbors

 ...Harbors in South Plainfield, NJ i s seeking a Traveling Class A CDL Driver to operate a variety of heavy and light duty trucks/work...  ...Maintain daily logs, time sheets, and various reports Follow all local, state (provincial) and federal compliance regulations and... 

Trinity Health

CT Tech - Weekend Package Job at Trinity Health

**Employment Type:**Full time**Shift:**Night Shift**Description:**At MercyOne, health care is more than just a doctor's visit or a place...  ...DubuqueJoin the MercyOne Family! We are looking to hire a Weekend CT Technologist!As a CT Technologist at MercyOne, you will... 

ITS Logistics

Class A Class A CDL Driver Dedicated Team Home Weekly Job Job at ITS Logistics

Class A Class A CDL Driver Dedicated Team Home Weekly Job$300.00 daily flat payEarn up to an additional 8% bonus paid monthly based upon Safety and Performance4,865 miles per weekReno NV to Redding CA to Medford OR to Coburg OR and back to Reno NVHome time Sat...