On Call Coordinator needed for Home Care in Columbus, Ohio. Want to make a difference every day? Like to solve puzzles? Have excellent Customer service abilities? Join Visiting Angels Columbus West, an award-winning Home Care Company! We are searching for a weekly on-call scheduler to work with our clients and caregivers to provide quality home care services. This is a challenging but rewarding opportunity for someone who wants to feel like they are making a difference in the life of seniors in Central Ohio by matching caregiver skills/talents with client needs. Must be able to multi-task at a high level and be able to "fit" and change schedules together as needed. Work from "home" on evenings and weekends answering all incoming calls, answering questions from clients and caregivers, scheduling caregivers to fill any cancellations if come in, logging and communicating to client and caregivers any changes, fielding new service or employment inquiries and providing the highest quality service to our clients and caregivers. While on "duty" you may sleep overnight but must be prepared to answer the phone in the rare instance a call comes in after 10pm. You may also carry on with your normal daily activities, and events throughout the weekend, provided you have ready access to your cell phone,(provided) laptop (provided) and are able to go to a quiet area to answer calls and resolve questions, concerns or issues. Weekday Evening "on duty" hours start at 5:00pm and end 8:00am next morning. Weekend Coordinator "on Duty " hours start Friday at 5:00 PM and ends Monday at 8:00 AM. Compensation break down as follows:
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