Job Description

Requisition No: 858864 

Agency: Highway Safety and Motor Vehicle

Working Title: MS COMPLIANCE OFFICER I - 76002621

 Pay Plan: Career Service

Position Number: 76002621 

Salary: $34,964.88 Annually 

Posting Closing Date: 10/15/2025 

Total Compensation Estimator 

Division of Motorist Services

Bureau of Motorist Compliance

*Career Service*

*Open Competitive*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: Haja Radder, (850) 617-2450

The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

 
Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan 

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities
As an MS Compliance Officer I, you will report to Operational Manager A-SES and be responsible for identifying all program issues and clarification of enforcement procedures to management, customers, and program areas within Motorist Compliance. You will review, analyze and recommend improved systems, procedures, and enforcement methodologies through appropriate data analysis. You will also handle customer inquiries to include special requests from the Customer Service Center, field offices, and management. Last, you will work on special projects that pertain to the Bureau of Motorist Compliance.

Knowledge, Skills, and Abilities

• Knowledge of Microsoft Office Products to include Word, Excel and Outlook
• Knowledge of concepts of learning
• Knowledge of analysis techniques and procedures
• Knowledge of methods of compiling, organizing, and analyzing data
• Ability to assist in training needs
• Ability to operate a computer, printer, telephone, scanner/copier/fax
• Ability to assist in program development, expansion, and improvement
• Ability to evaluate and analyze data relating to driver license programs
• Ability to prepare correspondence to include; comprehensive reports, memos, letters and emails
• Ability to communicate effectively orally and in writing
• Ability to establish and maintain effective working relationships with others
• Ability to understand, apply, and interpret applicable rules, regulations, program policies and procedures
• Ability to monitor programs and activities for compliance with standards, policies, and procedures
• Ability to maintain the confidentiality of information

Preferred Qualifications
Preference will be given to candidates with the following:

• Customer service experience
• Experience typing written correspondence, memos and formal letters, and using Word, Excel and Outlook

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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