Medical Customer Service Supervisor Job at Depu Medical Group(D), Abroad

RUxpV0N3cUVKV1lUem0veXpvUzRlbkZpQlE9PQ==
  • Depu Medical Group(D)
  • Abroad

Job Description

  1. A bachelor's degree or above in medicine, nursing, public health, or related fields, or equivalent professional background. Study abroad experience is preferred. 2-5 years of experience in medical customer service is required, with a background in large medical institutions being preferred.
  2. Proficient in customer relationship management techniques, skilled in handling patient complaints and disputes, with good psychological quality and stress resistance.
  3. Strong communication and coordination skills, able to establish good relationships with medical teams, patients, and their families to improve the quality of medical services.
  4. Excellent communication skills, capable of effective listening and expression, ensuring accurate information transfer.
  5. Strong team spirit, able to work closely with team members to collectively improve the level of medical services.
  6. Strong problem-solving abilities, able to quickly respond to various emergencies to ensure smooth medical services. 1. Responsible for client reception and consultation, providing professional and high-quality services to clients.
  1. Responsible for collecting and organizing client information and establishing client files.
  2. Understand client needs, provide professional service plans, and ensure follow-up visits are conducted.
  3. Assist the sales team with reception and sales-related tasks.
  4. Collaborate with the sales team on client relationship maintenance and related tasks.
  5. Perform other tasks assigned by superiors.

Job Tags

Similar Jobs

Baskin Robbins

Cake Decorator Job at Baskin Robbins

 ...As a Cake Decorator, you will assemble and prepare cakes for both in-shop display and custom orders including building cakes with ice cream, frosting, decorating with icing, chocolate, and edible images. You will also help maintain a clean and organized shop including restocking... 

The Counter Burger - Santana Row

Restaurant Server Job at The Counter Burger - Santana Row

 ...exceptional level of hospitality. Whether it is a career in the restaurant industry, or a part time job, our goal is to make working at...  ...experience that will stay with you for the rest of your life. Server, servers, waiter, waiters, wait staff is generally offered as a... 

Tustin Recruiting

Junior SDR Job at Tustin Recruiting

 ...motivated and dynamic Junior Sales Development Representative (SDR) to join our team in Escondido, CA. As a Junior SDR, you will be...  ...the sales team to develop and implement effective strategies. Manage and update CRM tools such as Salesforce and HubSpot to ensure accurate... 

Snell & Wilmer

Urban Planner Job at Snell & Wilmer

 ...Policy and Privacy Notice for California Residents located at Urban Planner Job Details Snell & Wilmer is currently seeking an...  ...with governmental staff, various ordinances, codes and general plans for a wide range of communities and exposure to the entitlement... 

SPOONER BUS SERVICE INC

School Bus Driver Job at SPOONER BUS SERVICE INC

 ...powered multi-passenger vehicles to transport students between neighborhoods, schools, and school activities. Follow safety rules as students board and exit buses or cross streets near bus stops. Keep bus interiors clean for students. Maintain knowledge of first-aid procedures...