Medical Customer Service Supervisor Job at Depu Medical Group(D), Abroad

RUxpV0N3cUVKV1lUem0veXpvUzRlbkZpQlE9PQ==
  • Depu Medical Group(D)
  • Abroad

Job Description

  1. A bachelor's degree or above in medicine, nursing, public health, or related fields, or equivalent professional background. Study abroad experience is preferred. 2-5 years of experience in medical customer service is required, with a background in large medical institutions being preferred.
  2. Proficient in customer relationship management techniques, skilled in handling patient complaints and disputes, with good psychological quality and stress resistance.
  3. Strong communication and coordination skills, able to establish good relationships with medical teams, patients, and their families to improve the quality of medical services.
  4. Excellent communication skills, capable of effective listening and expression, ensuring accurate information transfer.
  5. Strong team spirit, able to work closely with team members to collectively improve the level of medical services.
  6. Strong problem-solving abilities, able to quickly respond to various emergencies to ensure smooth medical services. 1. Responsible for client reception and consultation, providing professional and high-quality services to clients.
  1. Responsible for collecting and organizing client information and establishing client files.
  2. Understand client needs, provide professional service plans, and ensure follow-up visits are conducted.
  3. Assist the sales team with reception and sales-related tasks.
  4. Collaborate with the sales team on client relationship maintenance and related tasks.
  5. Perform other tasks assigned by superiors.

Job Tags

Similar Jobs

Michigan State University

Morning Part-Time Custodian Job at Michigan State University

 ...Part-Time Custodian. Monday-Friday: 5 am to 9 am | 20 hours weekly. Duties: These positions will perform cleaning and maintenance activities. Removing Trash. Dusting. Vacuuming. Mopping. Disinfecting restrooms. Understands and gives verbal or... 

United Airlines

Flight Attendant Job at United Airlines

 ...Today, United has over 30,000 active flight attendants. We are the largest airline in the world...  ...you will be officially welcome as a full-time United employee. While in training, United...  ...record of working independently as well as a part of the team. Turn dreams into... 

Johnson Controls

HVAC O&M Mechanic Apprentice (union) Job at Johnson Controls

 ...Are you looking to gain Heating, Ventilation, & Air Condition (HVAC) knowledge and learn firsthand from industry leading professionals...  ...needed. You will meet attendance requirements for required Union training for first year. Provide recommendations and solutions... 

Addison Group

Systems Administrator Job at Addison Group

 ...Role: Systems Administrator Location: Tulsa, OK Pay Rate Range: $75,000 - $90,000 / Annually Benefits: This position is eligible...  ...implement corrective solutions, including offsite repair for remote users as needed. ~Effectively communicate and demonstrate... 

Domino's Franchise

Delivery Driver- - 4510-A Sunset Road -Flexible Schedule Job at Domino's Franchise

 ...who want to join our team. Want to make good money from the seat of your own car AND listen to music? Delivery Drivers are paid cash nightly , which includes tips and mileage reimbursement . Qualifications Drivers License of at least 1 year Must...