Medical Customer Service Supervisor Job at Depu Medical Group(D), Abroad

RUxpV0N3cUVKV1lUem0veXpvUzRlbkZpQlE9PQ==
  • Depu Medical Group(D)
  • Abroad

Job Description

  1. A bachelor's degree or above in medicine, nursing, public health, or related fields, or equivalent professional background. Study abroad experience is preferred. 2-5 years of experience in medical customer service is required, with a background in large medical institutions being preferred.
  2. Proficient in customer relationship management techniques, skilled in handling patient complaints and disputes, with good psychological quality and stress resistance.
  3. Strong communication and coordination skills, able to establish good relationships with medical teams, patients, and their families to improve the quality of medical services.
  4. Excellent communication skills, capable of effective listening and expression, ensuring accurate information transfer.
  5. Strong team spirit, able to work closely with team members to collectively improve the level of medical services.
  6. Strong problem-solving abilities, able to quickly respond to various emergencies to ensure smooth medical services. 1. Responsible for client reception and consultation, providing professional and high-quality services to clients.
  1. Responsible for collecting and organizing client information and establishing client files.
  2. Understand client needs, provide professional service plans, and ensure follow-up visits are conducted.
  3. Assist the sales team with reception and sales-related tasks.
  4. Collaborate with the sales team on client relationship maintenance and related tasks.
  5. Perform other tasks assigned by superiors.

Job Tags

Similar Jobs

LSG

Intern - Graphic Design and Visual Communications Job at LSG

 ...LSG , an impact agency specializing in brand building, corporate reputation management, and public affairs, seeks a creative, detail-...  ...Responsibilities Assist in designing digital and print materials, including social media graphics, newsletters, reports, and presentations... 

Redner's Warehouse Market

Regional Loss Prevention Agent Job at Redner's Warehouse Market

 ...Monitor closed circuit television systems, if applicable. Enforce company standards as they relate to security and loss prevention...  ...Prevention. Follow through and Represent the company in the court of law when needed and report dispositions of all cases Report... 

The VET Recruiter

Regional Sales Manager Job at The VET Recruiter

 ...Regional Sales Manager Northeast / New England The Regional Sales Manager (RSM) is a leadership role that manages a team of Territory Sales Representatives (TSR). The RSM is responsible for motivating team members to exceed expectations and achieve their sales goals... 

Concierge Care

Weekend 1-1 In-Home Senior Caregiver - Edgewater, Chicago, IL Job at Concierge Care

Every Saturday and Sunday 7:00am - 3:00pmor Every Saturday and Sunday 3:00pm - 10:00pmPartial List of Responsibilities:* Assist seniors with Activities of Daily Living (ADLs) such as bathing, dressing, grooming, toileting, and mobility* Companionship and ...

Buzzi Unicem USA, Inc.

Environmental Engineer Job at Buzzi Unicem USA, Inc.

 ...role in meeting the current generation's needs, while preserving environmental quality and protecting the needs of future generations....  ...required, preferably in Environmental Engineering or related science At least 5 years experience in a regulatory, enforcement of...