Medical Customer Service Supervisor Job at Depu Medical Group(D), Abroad

RUxpV0N3cUVKV1lUem0veXpvUzRlbkZpQlE9PQ==
  • Depu Medical Group(D)
  • Abroad

Job Description

  1. A bachelor's degree or above in medicine, nursing, public health, or related fields, or equivalent professional background. Study abroad experience is preferred. 2-5 years of experience in medical customer service is required, with a background in large medical institutions being preferred.
  2. Proficient in customer relationship management techniques, skilled in handling patient complaints and disputes, with good psychological quality and stress resistance.
  3. Strong communication and coordination skills, able to establish good relationships with medical teams, patients, and their families to improve the quality of medical services.
  4. Excellent communication skills, capable of effective listening and expression, ensuring accurate information transfer.
  5. Strong team spirit, able to work closely with team members to collectively improve the level of medical services.
  6. Strong problem-solving abilities, able to quickly respond to various emergencies to ensure smooth medical services. 1. Responsible for client reception and consultation, providing professional and high-quality services to clients.
  1. Responsible for collecting and organizing client information and establishing client files.
  2. Understand client needs, provide professional service plans, and ensure follow-up visits are conducted.
  3. Assist the sales team with reception and sales-related tasks.
  4. Collaborate with the sales team on client relationship maintenance and related tasks.
  5. Perform other tasks assigned by superiors.

Job Tags

Similar Jobs

Paired

Part Time Video Editor for Podcast Channel (Canada-Based, Remote) Job at Paired

 ...global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of...  ...located. We are looking for a creative and detail-oriented Video Editor to join our team on a part-time basis (20 hours/week) . This... 

Edgesource

Hardware Technician (Sierra Vista, AZ) Job at Edgesource

 ...Corporation has served as an innovative technology service provider for the Department of Defense (DOD), Department of Homeland Security (DHS), Department of State (DOS), the U.S. Intelligence Community, Law Enforcement, and other federal, state, and commercial clients... 

Jeenie

DevOps Engineer Job at Jeenie

Remote | Full-Time | Starting at $110K DevOps Engineer About the Position As a DevOps Engineer, you will assist on larger projects or run smaller opportunities independently. You will design and build the next generation of our application as well as design... 

Neshaminy Valley Dentistry

Dental Receptionist l Assistant Job at Neshaminy Valley Dentistry

 ...Dental receptionist assistant full time. Requirements: Loves helping. Enjoys talking to new people. Great at telephone duties. Able to communicate why it is important to come in for examination. We have the perfect job available for you. Abilities... 

Coach

Lead Supervisor Job at Coach

Coach seeks a Lead Supervisor in Clarksburg, MD to manage retail operations, drive sales, and lead a team of associates. This role requires a seasoned professional with strong leadership skills and retail experience, particularly in the luxury fashion sector.