Medical Customer Service Supervisor Job at Depu Medical Group(D), Abroad

RUxpV0N3cUVKV1lUem0veXpvUzRlbkZpQlE9PQ==
  • Depu Medical Group(D)
  • Abroad

Job Description

  1. A bachelor's degree or above in medicine, nursing, public health, or related fields, or equivalent professional background. Study abroad experience is preferred. 2-5 years of experience in medical customer service is required, with a background in large medical institutions being preferred.
  2. Proficient in customer relationship management techniques, skilled in handling patient complaints and disputes, with good psychological quality and stress resistance.
  3. Strong communication and coordination skills, able to establish good relationships with medical teams, patients, and their families to improve the quality of medical services.
  4. Excellent communication skills, capable of effective listening and expression, ensuring accurate information transfer.
  5. Strong team spirit, able to work closely with team members to collectively improve the level of medical services.
  6. Strong problem-solving abilities, able to quickly respond to various emergencies to ensure smooth medical services. 1. Responsible for client reception and consultation, providing professional and high-quality services to clients.
  1. Responsible for collecting and organizing client information and establishing client files.
  2. Understand client needs, provide professional service plans, and ensure follow-up visits are conducted.
  3. Assist the sales team with reception and sales-related tasks.
  4. Collaborate with the sales team on client relationship maintenance and related tasks.
  5. Perform other tasks assigned by superiors.

Job Tags

Similar Jobs

DePelchin Children’s Center

Grants Manager Job at DePelchin Children’s Center

 ...Position : Grants Manager Salary Range:$70,000 - 75,000 Classification : Full-time, Exempt Reports to : Foundation Relations Officer Company: DePelchin Children's Center Location :... 

The Clorox Company

People Analytics Engineer Job at The Clorox Company

Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at...  ...#CloroxIsThePlace (**Your role at Clorox:**We are seeking a People Analytics Engineer with strong expertise in Business Intelligence and... 

GreatAuPair LLC

Nanny Job at GreatAuPair LLC

We need morning care to drop off the twins at pre school then afternoon care to pick them up and keep them entertained until bed time routine (which you will begin 6:30-7p) and put them to bed. M-F

Spectrum One

Remote QA Tester (Full Time or Part Time) Job at Spectrum One

 ...raised funding by our clients Work anywhere in the world with our permanent work-from-home setup Why join Spectrum One?...  ...cause of the issues is addressed Assures compliance for delivered...  ...Knowledge and understanding of IT Quality Assurance testing concepts, applications... 

Sasga Yachts

Laminador/a Job at Sasga Yachts

 ...SASGA YACHTS SL , astillero ubicado en Menorca (Islas Baleares) , precisa Personal para la Seccin de Polister reforzado con fibra de vidrio. REQUISITOS: Experiencia en aplicacin de gel coat mediante maquinaria de catalizacin interna Experiencia en acabados...