Medical Customer Service Supervisor Job at Depu Medical Group(D), Abroad

RUxpV0N3cUVKV1lUem0veXpvUzRlbkZpQlE9PQ==
  • Depu Medical Group(D)
  • Abroad

Job Description

  1. A bachelor's degree or above in medicine, nursing, public health, or related fields, or equivalent professional background. Study abroad experience is preferred. 2-5 years of experience in medical customer service is required, with a background in large medical institutions being preferred.
  2. Proficient in customer relationship management techniques, skilled in handling patient complaints and disputes, with good psychological quality and stress resistance.
  3. Strong communication and coordination skills, able to establish good relationships with medical teams, patients, and their families to improve the quality of medical services.
  4. Excellent communication skills, capable of effective listening and expression, ensuring accurate information transfer.
  5. Strong team spirit, able to work closely with team members to collectively improve the level of medical services.
  6. Strong problem-solving abilities, able to quickly respond to various emergencies to ensure smooth medical services. 1. Responsible for client reception and consultation, providing professional and high-quality services to clients.
  1. Responsible for collecting and organizing client information and establishing client files.
  2. Understand client needs, provide professional service plans, and ensure follow-up visits are conducted.
  3. Assist the sales team with reception and sales-related tasks.
  4. Collaborate with the sales team on client relationship maintenance and related tasks.
  5. Perform other tasks assigned by superiors.

Job Tags

Similar Jobs

TriCorps

Armed Security Officer Job at TriCorps

 ...Job Description Armed Security Officer (Security) Tulsa, OK, United States of America $ 22.00 - $ 22.00 Back Apply Now Back Apply Now Overview TriCorps is an integrated security and technology firm specializing in providing cost-effective, world-class... 

Bayer

Associate Engineer - QC Microbiology - Indianola, PA Job at Bayer

 ...At Bayer were visionaries, driven to solve the worlds toughest challenges and striving for a world where 'Health for all Hunger for none is no longer a dream, but a real possibility. Were doing it with energy, curiosity and sheer dedication, always learning from unique... 

USAA

Compliance Analyst Intermediate Job at USAA

Compliance Analyst Intermediate Location Hybrid remote in Plano, TX : Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees... 

Bayer

Sr Data Scientist, AI Job at Bayer

 ...At Bayer were visionaries, driven to solve the worlds toughest challenges and striving for a world where 'Health for all Hunger for none is no longer a dream, but a real possibility. Were doing it with energy, curiosity and sheer dedication, always learning from unique... 

Erico Technologies LLC

Remote Data Entry Clerk Job at Erico Technologies LLC

 ...Job Title: Remote Data Entry Clerk Company: Erico Technologies LLC Employment Type: Full-Time or Part-Time Location: Remote (USA) Pay Rate: $18-$26 per hour Overview: Erico Technologies LLC is looking for a dependable and detail-oriented...