Medical Customer Service Supervisor Job at Depu Medical Group(D), Abroad

RUxpV0N3cUVKV1lUem0veXpvUzRlbkZpQlE9PQ==
  • Depu Medical Group(D)
  • Abroad

Job Description

  1. A bachelor's degree or above in medicine, nursing, public health, or related fields, or equivalent professional background. Study abroad experience is preferred. 2-5 years of experience in medical customer service is required, with a background in large medical institutions being preferred.
  2. Proficient in customer relationship management techniques, skilled in handling patient complaints and disputes, with good psychological quality and stress resistance.
  3. Strong communication and coordination skills, able to establish good relationships with medical teams, patients, and their families to improve the quality of medical services.
  4. Excellent communication skills, capable of effective listening and expression, ensuring accurate information transfer.
  5. Strong team spirit, able to work closely with team members to collectively improve the level of medical services.
  6. Strong problem-solving abilities, able to quickly respond to various emergencies to ensure smooth medical services. 1. Responsible for client reception and consultation, providing professional and high-quality services to clients.
  1. Responsible for collecting and organizing client information and establishing client files.
  2. Understand client needs, provide professional service plans, and ensure follow-up visits are conducted.
  3. Assist the sales team with reception and sales-related tasks.
  4. Collaborate with the sales team on client relationship maintenance and related tasks.
  5. Perform other tasks assigned by superiors.

Job Tags

Similar Jobs

Dynamics ATS

Certified Medical Coder Job at Dynamics ATS

 ...Certified Medical Coder JOB-10045533 Anticipated Start Date 1/05/2026 Location Remote Type of Employment...  ...Coder - Inpatient. You will be responsible for accurately coding medical records in an acute care setting, ensuring compliance... 

Houston Methodist

Pharm Clinical Specialist - Full Time - Days - Solid Organ Transplant Job at Houston Methodist

 ...At Houston Methodist, the Pharmacy Clinical Specialist position is responsible for performing advanced clinical pharmacy duties enabling the delivery of optimal pharmacotherapy to patients and facilitating safe, efficacious, and pharmacoeconomically rational use of medications... 

Revolution Learning

Curriculum Designer and Coach (Business Related Coursework) Job at Revolution Learning

 ...Advance School of Business: Curriculum Development Opportunity Who We Are: At Advance School of Business , we are committed to...  ...business curriculum. This role involves creating course materials, designing assessments, and developing innovative learning experiences in... 

TechINT Solutions Group, LLC

Robotics Engineer Job at TechINT Solutions Group, LLC

 ...identify key variables indicative of illicit use or planned illicit use technologies. TechINT is currently seeking a Robotics/Software Engineer to join our Aberdeen Proving Grounds, MD team. Job# TI1527 Job Description We are looking for a Robotics Software Engineer... 

Veeva Systems

Associate Quality Engineer Job at Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive...