Medical Customer Service Supervisor Job at Depu Medical Group(D), Abroad

RUxpV0N3cUVKV1lUem0veXpvUzRlbkZpQlE9PQ==
  • Depu Medical Group(D)
  • Abroad

Job Description

  1. A bachelor's degree or above in medicine, nursing, public health, or related fields, or equivalent professional background. Study abroad experience is preferred. 2-5 years of experience in medical customer service is required, with a background in large medical institutions being preferred.
  2. Proficient in customer relationship management techniques, skilled in handling patient complaints and disputes, with good psychological quality and stress resistance.
  3. Strong communication and coordination skills, able to establish good relationships with medical teams, patients, and their families to improve the quality of medical services.
  4. Excellent communication skills, capable of effective listening and expression, ensuring accurate information transfer.
  5. Strong team spirit, able to work closely with team members to collectively improve the level of medical services.
  6. Strong problem-solving abilities, able to quickly respond to various emergencies to ensure smooth medical services. 1. Responsible for client reception and consultation, providing professional and high-quality services to clients.
  1. Responsible for collecting and organizing client information and establishing client files.
  2. Understand client needs, provide professional service plans, and ensure follow-up visits are conducted.
  3. Assist the sales team with reception and sales-related tasks.
  4. Collaborate with the sales team on client relationship maintenance and related tasks.
  5. Perform other tasks assigned by superiors.

Job Tags

Similar Jobs

Lensa

Software Engineer - Level 2 or 3 Job at Lensa

 ...direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Northrop Grumman. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is... 

Kingman Healthcare

Registered Nurse (RN) - Employee/Occ Health - Kingman Healthcare - Kingman, Arizona, United States Job at Kingman Healthcare

 ...Certification/Licensure: Current AZ RN license or compact state BLS certification through American Heart Association or American...  ...Program ~ Experience: 1 to 2 years of experience in a hospital business or physician office environment or 1 to 2 years of patient... 

Emerson Hospital

Clinical Pharmacist. (M-F 2:30p-11pm) Job at Emerson Hospital

Clinical Pharmacist. (M-F 2:30p-11pm)Job Ref: 33052Category: PharmacyLocation: 133 Old Road to Nine Acre Corner, Concord, MA 01...  ...compliance with regulatory standards (Joint Commission, USP, state/federal laws)What Were Looking For:~PharmD or BSPharm~Active... 

Captivate Search Marketing

SEO Internships Job at Captivate Search Marketing

About the SEO InternshipCaptivate Search Marketing is now accepting applications for our SEO Internship Program for the Fall 2025 college semester.This SEO internship position is paid and offers extremely valuable hands-on work experience for the right candidate(s)... 

Ironside Human Resources

Physical Therapist Job at Ironside Human Resources

 ...Located just outside of Helena, offering stunning Montana scenery Explore the Sweet Grass Hillsideal for hiking, birdwatching, and panoramic views Enjoy fishing or boating on the scenic Marias River Take in the breathtaking drives and peaceful outdoor lifestyle...