Medical Customer Service Supervisor Job at Depu Medical Group(D), Abroad

RUxpV0N3cUVKV1lUem0veXpvUzRlbkZpQlE9PQ==
  • Depu Medical Group(D)
  • Abroad

Job Description

  1. A bachelor's degree or above in medicine, nursing, public health, or related fields, or equivalent professional background. Study abroad experience is preferred. 2-5 years of experience in medical customer service is required, with a background in large medical institutions being preferred.
  2. Proficient in customer relationship management techniques, skilled in handling patient complaints and disputes, with good psychological quality and stress resistance.
  3. Strong communication and coordination skills, able to establish good relationships with medical teams, patients, and their families to improve the quality of medical services.
  4. Excellent communication skills, capable of effective listening and expression, ensuring accurate information transfer.
  5. Strong team spirit, able to work closely with team members to collectively improve the level of medical services.
  6. Strong problem-solving abilities, able to quickly respond to various emergencies to ensure smooth medical services. 1. Responsible for client reception and consultation, providing professional and high-quality services to clients.
  1. Responsible for collecting and organizing client information and establishing client files.
  2. Understand client needs, provide professional service plans, and ensure follow-up visits are conducted.
  3. Assist the sales team with reception and sales-related tasks.
  4. Collaborate with the sales team on client relationship maintenance and related tasks.
  5. Perform other tasks assigned by superiors.

Job Tags

Similar Jobs

Fiserv

Director, Corporate Development Job at Fiserv

 ...Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions... 

East Nashville Hope Exchange

Board Member Job at East Nashville Hope Exchange

 ...impact on the lives of children?East Nashville Hope Exchange (ENHE) is seeking dedicated individuals to join our Board of Directors. As a board member, you will play a crucial role in guiding our organizations mission to improve literacy skills among children in East... 

Lucayan Technology Solutions LLC

Network Engineer (Cisco Support) Job at Lucayan Technology Solutions LLC

Location: Naval Base Ventura County, Point Mugu, California Clearance Required: Active Secret Clearance Company: Lucayan Technology Solutions LLC Employment Type: Full-Time Job Summary Lucayan Technology Solutions LLC is seeking aNetwork Engineerto provide...

Lincoln Transportation LLC

26ft Refrigerated Box Truck Owner Operator Job at Lincoln Transportation LLC

 ...Lease a 26ft Refrigerated Box Truck. Make up to $8,500 a wk We are looking for a few Owner Operators to do Regional...  ...the funds for your business expenses or purchase your own truck later on. Qualifications: Valid driver's license DOT Medical Card Clean... 

American Income Life

Online Opportunity: Work from Anywhere Job at American Income Life

 ... Protecting Families Since 1951 Remote Work Opportunity | Benefit Specialist | Full-Time...  ...consultations from the comfort of your home. Requirements / Responsibilities / Rewards...  ...Youll Get Fully remote work from anywhere in the U.S. Weekly compensation plus...