Medical Customer Service Supervisor Job at Depu Medical Group(D), Abroad

RUxpV0N3cUVKV1lUem0veXpvUzRlbkZpQlE9PQ==
  • Depu Medical Group(D)
  • Abroad

Job Description

  1. A bachelor's degree or above in medicine, nursing, public health, or related fields, or equivalent professional background. Study abroad experience is preferred. 2-5 years of experience in medical customer service is required, with a background in large medical institutions being preferred.
  2. Proficient in customer relationship management techniques, skilled in handling patient complaints and disputes, with good psychological quality and stress resistance.
  3. Strong communication and coordination skills, able to establish good relationships with medical teams, patients, and their families to improve the quality of medical services.
  4. Excellent communication skills, capable of effective listening and expression, ensuring accurate information transfer.
  5. Strong team spirit, able to work closely with team members to collectively improve the level of medical services.
  6. Strong problem-solving abilities, able to quickly respond to various emergencies to ensure smooth medical services. 1. Responsible for client reception and consultation, providing professional and high-quality services to clients.
  1. Responsible for collecting and organizing client information and establishing client files.
  2. Understand client needs, provide professional service plans, and ensure follow-up visits are conducted.
  3. Assist the sales team with reception and sales-related tasks.
  4. Collaborate with the sales team on client relationship maintenance and related tasks.
  5. Perform other tasks assigned by superiors.

Job Tags

Similar Jobs

State of Illinois

Director of Performance & Organizational Development (SPSA Opt. 1) Job at State of Illinois

 ...State of Illinois. The Department of Innovation & Technology (DoIT) is seeking to hire a Director of Performance & Organizational Development to serve as a strategic partner and second seat to the Chief Operating Officer (COO). This position focuses on monitoring... 

Farm Job Search

Center Pivot Irrigation Technician Job at Farm Job Search

 ...center pivot irrigation systems powered by large 3 phase electric motors. $50,000 to $65,000 per year DOE. Less than 30 minutes from the state capitol and jobs for a spouse. Beautiful country near the Missouri River for hunting, fishing, boating and water sports.... 

SURGE Staffing

Forklift, Tow, Clamp & Reach Truck Oper. Stand/Sit Job at SURGE Staffing

 ...Position Summary We are seeking a dependable and safety-focused Forklift Operator / Material Handler to support daily warehouse...  ...Operate forklifts and material handling equipment (sit-down, stand-up, reach truck, pallet jack, as applicable) in a safe and efficient manner... 

Saint Gobain

Environmental, Health and Safety Manager Job at Saint Gobain

 ...goals of the organization by the judicious application of knowledge and experience in implementation and management of a complete plant Environmental, Health and Safety (EHS) program for the Charleston, SC facility, to minimize all safety risks and reduce potential... 

BOK Financial

Organizational Development Consultant Job at BOK Financial

 ...Location: Tulsa -TUL Areas of Interest: Training & Development; Human Resources Pay Transparency Salary Range: Not Available...  ...to our collective goals. Job Description The Organizational Development Consultant is responsible for designing, implementing...