Job Description

What you’ll need to succeed as a Manager, Business Continuity and Disaster Recovery at XPO

At a minimum, you’ll need:

• Bachelor degree or equivalent related work or military experience
• 5 years of experience with IT Principals, Functions and BCDR requirements
• 5 years planning and executing of IT Disaster Recovery or Business Continuity exercises
• Additional equivalent work experience may be substituted for the degree requirement
• Experience working with enterprise tools like (Salesforce or Fusion Risk Management)
• Facilitation of large groups to meet program objectives

Preferred qualifications:

• Master’s degree in an information technology, computer science, or engineering related field
• Experience in assisting in planning events, systems and/or people
• Experience working within an IT Infrastructure Library (ITIL) framework/IT Service Management Framework
• Experience developing and delivering metrics and reporting
• Experience working with third party IT vendors and/or software/hardware suppliers
• Certified Business Continuity Professional (CBCP) as issued by the Disaster Recovery Institute International or Certified Business Continuity Institute (CBCI) as issued by the Business Continuity Institute
• Ability to work additional hours, which may include mornings, evenings and weekends if needed; ability to travel 10% of the time

About the Manager, Business Continuity and Disaster Recovery job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance

What you’ll do on a typical day:

• Be responsible for maintaining, implementing and continually improving the BCDR processes and tools.
• Work with the Business and IT partners to maintain the program for the enterprise that ensures the critical processes will always be readily available to meet the needs of customers and employees.
• Create, implement and administrate the necessary program, policies, procedures, and standards for the Business Continuity Program
• Create, update, and maintain the Business Impact Analysis (BIA) process for the enterprise
• Evaluate BIA results for appropriateness, collect resource requirements and align with resource recovery planning
• Create, update, and maintain Business Recovery Plans
• Lead Business Continuity Planning efforts to identify & address business risks & resource gaps
• Govern Vendor, Subsidiary and Independent BC programs directly affiliated with XPO to ensure alignment with XPO enterprise BCP policies and procedures
• Plan, perform and post review Business Continuity plan exercises with critical Business units
• Collaborate with Information Technology (IT) to ensure IT’s Technology Disaster Recovery plans support the company’s recovery requirements as defined by BIA
• Coordinate Businesses involvement in IT DR exercises
• Work with IT Teams to ensure critical applications recovery, testing readiness, remediate recovery gaps and risks
• Administer runbooks and procedures to respond to contingency scenarios
• Assist in all aspects of Disaster Recovery testing: preparation, performing, reporting and post review
• Support the Command Control processes during an event/test: Sequence & Issue Management:
• Track and report on completion of exercise tasks
• Follow up and report on resolution of issues that occur during the event/test
• Create and maintain reports of program objectives and test results
• Create and maintain reports highlighting program risks, application criticality & recoverability.
• Create Post Test Reports and Integrate into sustainable Executive Management Reporting

#LI-Hybrid

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

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